More than a year ago, I reserved a private charter
More than a year ago, I reserved a private charter for six individuals. It was set to start on August 3rd, 2024. All six were family members, and the boat seemed perfect at about 70 feet. The company limits guests to six. Cruises depart from Oban, and they’re supposed to take you around Mull, stopping at suitable spots for overnight stays. My group included four adults and two kids who were eager to see the wildlife that was promised around the island. The cruise we picked was called wildlife adventure. Unfortunately, Scottish weather is often not great, and we couldn't fully navigate the island... Instead, we moved in and out of several sea lochs looking for safe places. The areas we saw were pretty and scenic, but the kids really wanted to see puffins and other wildlife, which we couldn't find. Our boat (Glen Rosa) had reportedly never gone all the way around Mull since its launch. This wasn’t shocking, as it was an old survey boat with a shallow draft. Of course, that wasn't how it was marketed. The main issue with the boat was its age... it felt quite worn down. The water in the tanks had a brown tint and was cold in the shower. The shower drains were clogged, causing the floor to flood. The beds were not very comfy or spacious, which was generally disappointing. The lady skipper said she had told the company about the shower and water temp issues, but they did nothing. The only bright spot during the six days was the food, which was good and customized to our tastes. When I complained to the company, I was met with silence, and even after bringing it up to the new owners (West Coast Motors), my concerns were ignored. I advise anyone considering a charter to think twice. Our six-night trip cost over £16,000, and their larger boats (which hold 11 or 12 guests) are even pricier.
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