Seabourn.com Reviews - 5

This was our third world cruise.

This was our third world cruise. First with Princess, second with Viking, and this time on Seabourn. This one stands out as the best among them. Having completed 800+ cruise nights across three lines, we feel confident sharing our review of Seabourn. The ship is small, hosting just 450 passengers, with a 1:1.13 passenger-to-crew ratio. This suits our love for smaller ships. Service was top-class. The crew was great and learned our names almost immediately after we boarded. Food was wonderful. We dined in all the venues aboard the Sojourn and enjoyed each one. Entertainment was good. While we aren't big fans of shows, Seabourn offers the chance to dine with entertainers, which made the experience more enjoyable. Stateroom was excellent. Customer service deserves a 10. Seabourn is always ready to meet any request. Itinerary was mostly great, with highlights being Easter and Pitcairn Islands. However, places like Prolongo and Surabaya Indonesia were not as enjoyable. Speakers were fantastic; we learned a lot from them. WiFi was average, but we heard Seabourn will upgrade it by the end of 2024. The excursions were mostly good. Being on a world cruise, there were some hit-or-miss experiences, but Seabourn’s destination team really stood out. They made sure I only booked excursions that suited my mobility needs. After 500+ nights with Seabourn, it's now our favorite cruise line.

We booked a 7-day Spice Islands Cruise

We booked a 7-day Spice Islands Cruise from Barbados aboard the Seabourn Odyssey. The ship and cruise were amazing, and we really enjoyed how the crew and entertainers mingled with the guests, even hosting dinners in the restaurant. The caviar and lobster at the beach barbecue were unforgettable. The only issue was with the booking agent, Imagine Cruising. It took them ages to answer the phone, and they rarely responded to emails. When we got to the airport, we had to pay for our tickets because Imagine had not made the payment. Also, there were no transfers arranged for us to the hotel or ship. We highly recommend Seabourn, but if you book, do it directly or choose another agent.

From start to finish, the service was really good

From start to finish, the service was really good (and I'm a bit "particular"). The check-in was quick and smooth, almost hard to believe. The food was very good, offering everything from casual to more fancy options. The quality matched that of a high-class restaurant. Drinks and champagne were available all through the journey. Our cabin was decent and a bit bigger than on other cruise lines. Staff service was often nice. The only downside was the cost of the excursions...too high...for instance, we took a taxi ourselves for a total (for 2) of $40 instead of $120 each! People should research!

This company dosen't really pay attention to what we say or suggest.

This company dosen't really pay attention to what we say or suggest. The longer you spend time with them, the less they seem to care about service or showing any value to customers. You can sense the cost-cutting.

If you're looking for a cruise line that will push

If you're looking for a cruise line that will push its political and social views on you, Seabourn is the right choice. Rather than offering a relaxing escape, they make sure their agendas are front and center, whether you like it or not. Spending a week aboard their luxurious ships means enduring a constant stream of opinions, and if you try to voice your own, you’ll be met with lectures. They seem to believe your vacation should include embracing their stance, regardless of your personal preferences. It’s not the kind of cruise where you can relax in peace. Just be prepared to stay silent and let the agenda take over.