Absolutely AMAZING CUSTOMER SERVICE!
Absolutely AMAZING CUSTOMER SERVICE!! Yesterday, I placed an order for a hoodie for my stepdaughter, only to realize later that I accidentally ordered an XL instead of a Large. Panicking, I immediately sent an email upon receiving the order confirmation. To my surprise, Frankie, one of the owners, responded within 5 minutes, reassuring me that it was not a problem and that they would make the necessary changes. Wanting confirmation, I asked for proof of the modification, and once again, Frankie promptly sent a screenshot reflecting the corrected size. I've never encountered such outstanding customer service, especially with one of the owners personally addressing my concerns. They have certainly earned my business, and I look forward to supporting them again! A big thank you to the team for their exceptional service!
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