My last experience with this online store has been nothing short of frustrating
My last experience with this online store has been nothing short of frustrating. I placed an order for a birthday gift for my granddaughter three weeks ago, hoping it would arrive in time for her special day. Unfortunately, it's been three weeks, and the item has yet to show up. Despite numerous emails requesting a cancellation and refund, they have failed to comply, continuously assuring me that the package is on its way. Not only did I pay £17 for the dress, but an additional £8 for shipping. It's disheartening to feel misled and ignored. Moving forward, I'll stick to British-based shops to avoid similar disappointments.
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