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Phomemo.com is 311 out of 367 best companies in Software on RealReviews.io

Customer reviews

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Summary

Phomemo.com has a 3.2 - star rating from 5 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    20%

    1 reviews

    1 reviews

  • 4 stars

    40%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    20%

    1 reviews

    1 reviews

  • 1 stars

    20%

    1 reviews

    1 reviews

  • C

    Caitlin Purcell

    1 reviews

    I strugggled to unwrap the label

    I strugggled to unwrap the label, but the customer service rep was very patient and helpful. He guided me through the whole process, from printer setup to app use. This small printer is user-friendly and the print quality is decent. Great support!

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  • D

    David

    1 reviews

    I am happy with my decision

    I am happy with my decision to get the M221 printer, it's been working well. I chose it because it can handle labels from 20-75mm, which is quite large. The software on my phone connected to the printer without any issues, and it's very user-friendly. It's simple to create neat designs that print exactly as shown. However, the software could do a better job explaining where designs are saved and should allow saving them directly on the device. The login process is a bit slow, and I ended up losing some saved designs in the app, which were likely stored remotely. The image handling is solid, and there’s a great variety of fonts and clipart. Overall, I’m satisfied with it.

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  • A

    Anonymous

    1 reviews

    I’m happy with the M221 printer I bought

    I’m happy with the M221 printer I bought; it works well. Picked it because it handles 20-75mm wide labels, which are quite large. The phone software connects with the printer easily and is simple to use. Making stylish designs that print as shown is straightforward. However, the software could be clearer about where designs are saved and should allow saving them on the device. The login process is somewhat awkward, and I lost several designs saved in the app; they were probably stored online. The image handling is decent, and there are lots of fonts and clipart available. Overall, I’m satisfied with it.

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  • A

    Anonymous

    1 reviews

    United States

    I bought the Phomemo M80f, which is one of their better printers.

    I bought the Phomemo M80f, which is one of their better printers. After 3 months of use, it just wouldn't turn on. I reached out to customer support, but the steps they suggested didn't work. They wouldn’t offer me a replacement under warranty and told me to just buy another one.

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  • O

    Ottavia

    1 reviews

    The printer failed after only a few months

    The printer failed after only a few months of minimal use. The Bluetooth connection is unreliable and the app can't find the printer. I’ve followed all the online fixes with no success. Customer service isn’t answering emails, and now I’m stuck with a defective device I’ll probably have to throw away. Not advised.

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Rating on other websites

  • Trustpilot

    2.6

  • Google

    4.7

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Software

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Phomemo.com is 311 out of 367 best companies in Software on RealReviews.io

About Phomemo.com

Phomemo.com is a high-tech enterprise specializing in the development, manufacturing, and sales of portable thermal printers and label makers. Founded in 2016, the company offers a diverse range of products, including mini printers, home printers, commercial printers, and shipping label printers. Phomemo's inkless printing technology promotes green, energy-saving, and low-carbon development. The company is committed to providing high-quality, durable products that undergo rigorous testing and certification. With a focus on customer satisfaction, Phomemo offers exceptional pre-sale and post-sale support, serving over 6 million customers worldwide.

Key Details:

  • Location: The company is headquartered in Spokane, Washington, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2016.
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