Lovehoney.com Reviews - 12

The shipping was fast and really discreet

The shipping was fast and really discreet, just like they said. My girlfriend and I have different waist and leg sizes, but we both could adjust the strap easily. Getting three sizes and a strap for the price of one is a great deal. We're both happy with the product overall.

The items were delivered quickly and accurately.

The items were delivered quickly and accurately. It seems I might have chosen the wrong item since the product wasn’t as soft as I thought it would be. Nevertheless, this is a matter with the particular product and not with how my order was handled.

Is was nice that the company responded quickly

Is was nice that the company responded quickly to a late shipment issue. They were quick to refund the expedite shipping cost and still stayed involved to make sure the product ordered was recived.

The customer service is out of this world.

The customer service is out of this world. The team is nice, on time, and really supports their products. You can rely on Lovehoney and be confident that you’ve picked the right place to buy from.

Love Honey is a really relaxed

Love Honey is a really relaxed and easygoing shop, everything else feels chaotic and it's a bit much to handle but honey, it's like a warm blanket on a cold evening, it just feels so comfortable.

Quick shipping!

Quick shipping! Took <2 weeks to arrive. Packaging discreet - no company name! Vibrator not totally quiet, but closed door muffles. Not strongest vibes, but size compensates. Worth buying!

This company knows what matters most

This company knows what matters most. They consistently focus on making customers happy. After my experience with other online stores, I’m sticking with Lovehoney.

I`ve been a regular Lovehoney customer for a long time.

I`ve been a regular Lovehoney customer for a long time. Their customer support is great, and delivery is always fast and smooth.

The delivery was swift

The delivery was swift, and the packaging was discreet, maintaining the privacy of the package's contents.

Received my order quickly.

Received my order quickly. However, not really satisfied with the product and not comfortable returning it.

My experience with shipping and tracking left much to be desired

My experience with shipping and tracking left much to be desired. Despite a promised six-day shipping time, the tracking system was confusing and provided a date significantly later than my order date. I reached out to customer service but only received a response after I had already received the items. I strongly recommend discontinuing the use of DHL for shipping, as they seem to lag behind modern standards, and their tracking system is unreliable and unclear.

I will never receive my

I will never receive my order. The company used USPS for shipping without disclosing it, and my package ended up being forwarded to another city. USPS is not a reliable way to ship packages. They should have informed customers about this and offered alternatives. The customer support was unhelpful. I've lost $99, and I won't be returning to this company.