Kewlioo.com Reviews - 63

The agent was really nice and answered my questions quickly.

The agent was really nice and answered my questions quickly. They handled my return request in a fair amount of time too.

Jill was really kind and helped me fix my issues.

Jill was really kind and helped me fix my issues. She made everything easy and nice, so I will definitely buy here again.

Fast efficient communication

Fast efficient communication. I ordered the wrong color and the team quickly changed it. Thank you verymuch

Jupiter was quick to respond and made

Jupiter was quick to respond and made the whole customer service process smooth and hassle-free. Thanks!

Agent is a 5/5.

Agent is a 5/5. 3/5 - Not being able to fully exchange due to the product's shipping origin is a bit annoying. Especially when there's a thing called "30 day fit assurance" but still having to pay 50% of the reorder.

The company's customer service was great.

The company's customer service was great. I had to update my sizes, and the agent replied quickly and fulfilled all my requests. Their products are amazing, and their customer service is excellent.

Having to fork out for shipping

Having to fork out for shipping just killed the whole deal. Like, what's the point of a discount if they're gonna snatch it back with shipping fees? Not cool. Left me wondering if it was even worth it in the end. Not the vibe I was going for.

I remain dissatisfied with my

I remain dissatisfied with my last order, and if I could find the item elsewhere, I would have opted for a different source. Unfortunately, my previous experience left me unhappy as the product I received did not meet my expectations, and I felt that I spent my money on something that turned out to be subpar and nonfunctional.

Just had to share my

Just had to share my latest shopping experience! I got the wrong size and reached out to customer service. They got back to me super fast, like, almost instantly. They told me I could keep the wrong size so I wouldn’t have to pay for shipping it back. And get this—they offered me the right size at 50% off! Seriously, who does that? It was such a pleasant surprise and made my day. Totally recommend this company if you want great service and awesome deals.

It looked great

I got this shirt, and it looked great at first, but then I noticed a stitch coming loose. Wasn't thrilled, but I reached out to Kewlioo. They were super quick to respond, which really impressed me. Instead of the usual back-and-forth, they sorted it out fast. It was refreshing to deal with a company that actually cares. The product itself is good, but what really stood out was how they treated me as a customer. It's hard to find that kind of service these days. Now, I’m looking forward to trying out more of their stuff because I know they'll have my back if something goes wrong.

Definitely appreciated!

Hey there, just wanted to share my experience from today. Ordered online, like I usually do, and hit a snag. Normally, everything goes smoothly, but not this time. Had to reach out for support and honestly, they were great. Super helpful and sorted out my issue quickly. They're even sending me a new shirt, which is a relief because I was really looking forward to it. Also, side note, if you're into fitness gear, the coconut Kewlioo triple sweat stuff is pretty awesome. Anyway, just wanted to say thanks again to the support team for making things right. Definitely appreciated!

They really know how to treat their customers right

I recently bought something from this company and was really impressed by their customer service. Right after I got my package, they reached out to check if everything was good. Turns out, the size I ordered wasn't quite right, so I contacted them. They were super helpful and gave me a few options to fix it. They sorted everything out quickly, and I didn't have to stress at all. It's not every day you find a company that cares so much about its customers. If you're thinking about buying from them, I say go for it. They really know how to treat their customers right.

I just had the best

I just had the best experience with Kewlioo, thanks to Charity! She really went above and beyond to help me out. After I left a review about a product, Charity took the time to read it and figured out what would work best for me. She reached out with a great offer and walked me through every step. She made sure everything was taken care of and fixed anything that needed fixing. Honestly, it felt like she genuinely cared about making things right. Charity, you're amazing. Big thanks to you and Kewlioo for the top-notch customer service!

I had a great experience

I had a great experience with their customer service. I reached out with a problem and they got back to me right away with a fix. They kept me in the loop the whole time, making sure everything was sorted. It felt like they really cared about helping me out. If more companies had customer service like this, they'd definitely keep their customers coming back. The responsiveness and attention to detail were impressive and made me feel valued. Definitely a standout in terms of customer support.

So, I ordered this thing

So, I ordered this thing and the whole process was easy-peasy, with updates on delivery location and times. But when it arrived, the size was a bit off. That's when Jill from their team stepped in. She was super helpful, fixed the issue right away, and even gave me a sweet discount on my next buy. Now, I'm just buzzing with excitement for my new arrival. The quality is top-notch, and I couldn't be happier with the service. Definitely looking forward to checking out more of their stuff soon.

I had a bit of trouble

I had a bit of trouble with a thermal shirt I ordered—it was too small. Chester stepped in and really saved the day. He got back to me super fast and laid out a bunch of options to fix the issue. We sorted everything out through email, and he was so helpful throughout the whole process. I really appreciated his quick responses and how easy he made everything. Because of Chester, I'll definitely be ordering more stuff from this company in the future. Such a pleasant experience overall!

I messed up and ordered

I messed up and ordered the wrong side dish by accident. So, I shot them an email, thinking it might take a while for a response. To my surprise, they got back to me really quickly. They handled everything so smoothly, and now my correct order is already on its way. I wasn't expecting such fast and efficient service, but they really came through. It's rare to find customer service that actually cares and acts fast. Big thanks to the team for sorting it out without any hassle!

You wouldn't believe how smooth

You wouldn't believe how smooth everything went. I almost messed up my order, but they fixed it without a hitch. I was seriously thinking about canceling, but they were so helpful that I just changed my order instead. The whole thing was super efficient, and the service was spot on. Really happy with how they handled everything. It felt like they genuinely cared about making sure I got what I wanted. Highly recommend them for anyone who needs a hassle-free experience.

I love it

I tried this product once and loved it, so I went ahead and ordered it again. I had to reach out to customer service and got connected with Jill. She was super helpful and friendly, answering all my questions and making the process so smooth. It's rare to find such good customer service these days. The product itself is top-notch, and with the excellent support, it's a no-brainer for me to keep coming back. Highly recommend giving it a try if you're on the fence!

I had a small issue

I had a small issue with my purchase and was a bit worried, but their customer support was just incredible. They responded super fast and were so helpful in finding a solution. Honestly, I didn't expect it to be resolved so quickly. It was hands down the best customer support I've ever experienced. I'm really thankful for how they handled everything and can't wait to shop with them again. This experience has definitely made me a loyal customer!

I mistakenly ordered the wrong

I mistakenly ordered the wrong size, but their team was super helpful. They got back to me quickly and sorted everything out that same day. The correct size was prepped and ready to ship without any hassle. Honestly, I was impressed by how smooth the whole process was. They really took care of it all, making sure I didn't have to stress. Would totally recommend them to anyone needing good service and fast solutions.

Just had to share my

Just had to share my experience with this company. Needed to tweak my order and was worried it'd be a hassle, but nope! The team was super chill and made it all so easy. Haven’t gotten my stuff yet, but if their service is anything to go by, I’m sure the products will be top-notch. Can't wait to get them! Seriously, these folks know how to treat their customers right. Thanks a bunch!

Fantastic, super friendly, helpful

I had a bit of trouble with the sizing of my order, but Jupiter really came through for me. They offered a sweet deal to get a new one without even having to send the original back. Placing the new order was a breeze, didn't run into any hiccups at all. And the customer service? Just fantastic, super friendly and helpful. Jupiter, you’ve got my thumbs up for such awesome service!

I ordered a Kewlioo shirt

I ordered a Kewlioo shirt and it arrived too small. Wasn't sure what to do, so I jumped on the website and used the chat feature. This guy Chester helped me out big time. He sorted everything out quickly, and before I knew it, the right size was on its way to me. No hassle at all, super smooth process. Really happy with how they handled everything.

I had such an awesome

I had such an awesome experience with Kewlio! I messed up and ordered the wrong size, but the customer service was top-notch. The rep helped me figure out the right size quickly, and she answered all my questions without any hassle. The whole process was so quick and smooth. Definitely recommending Kewlio to everyone!

I ordered the wrong size

I ordered the wrong size by mistake and reached out to the company. They got back to me super quick and let me reorder the right size with a sweet 50% discount and free shipping. The service was fast, and they made the whole process so easy. I'm definitely going to order from them again. Great experience!

I ordered the wrong size,

I ordered the wrong size, it didn't fit at all. Customer service was amazing, they really helped me out. They went way beyond what I expected to make sure I was happy. I'm so glad I found this product, and I'd recommend them to anyone, seriously.

I had a great experience

I had a great experience with the agent, they were super helpful and attentive, definitely a 5/5 for them. However, I'm a bit disappointed with the exchange policy. I mean, not being able to fully exchange a product that's supposedly covered because of its shipping origin? That's kinda frustrating. And then there's this “30 day fit assurance” thing. Sounds great in theory, but having to pay 50% of the reorder fee doesn’t really sit well with me. I wish they could be more flexible with their policies to make things easier for the customers. Overall, mixed feelings – amazing service but the exchange policy needs some work.

Great work

I recently visited this store and had a pretty great experience. The staff were super friendly and always available when I needed help. They were really quick to respond, which made the whole shopping process a lot smoother. The attention to detail was impressive and they seemed genuinely interested in helping me out. What I appreciated most was how clear and easy-to-understand everything was. There was no confusing jargon or complicated explanations, just straightforward answers to my questions. Overall, it made my shopping experience much more enjoyable. Keep up the great work, guys!

Looking forward to those shirts!

I recently had a bit of a mix-up with my shirt order, and at first, it was a tad confusing figuring out how to sort it all out. I had to ask a few times before it all clicked, but the team was pretty responsive. They quickly offered to send me the right size without much hassle, which was great. I wouldn't have minded returning the small ones and reordering, but their offer saved me the trouble. Now, I'm just waiting for the correct size to arrive. It's nice to see a company that takes care of its customers. Looking forward to those shirts!