Hubstaff.com Reviews - 8

Hubstaff helps the team stay more productive.

Hubstaff helps the team stay more productive. Hubstaff gives the employer clear insight into the work completed during the set time. Hubstaff offers good value for the cost.

We’ve used Hubstaff for 3 months and it’s really made a difference.

We’ve used Hubstaff for 3 months and it’s really made a difference. We can see which projects take up the most time and which ones we are neglecting.

I wanted to thank you

I wanted to thank you for fixing my email problem quickly. Everything is working great now. Thank you for helping me fast and well!

Christopher provided dedicated assistance in resolving my issue

Christopher provided dedicated assistance in resolving my issue, despite being constrained by system limitations. The challenge arose from my transition to a new organization while using the same login information from the previous one. Unfortunately, I encountered difficulties manually adding time from the old organization due to conflict errors. Although the situation is frustrating, Christopher's efforts were commendable. I appreciate his dedication and support in navigating this complex transition. I am hopeful that the issue can be fully resolved, and I still have access to the old organization to process the necessary tasks.

Despite discovering the issue and a potential solution myself, the support team has not provided a positive response

Despite being a Hubstaff user for three years, my recent experience with their support has been frustrating. I reported a bug related to the ClickUp integration two months ago and have been struggling to get it fixed. Despite discovering the issue and a potential solution myself, the support team has not provided a positive response. This lack of assistance is disappointing, considering my long-term use of their service. Improved support responsiveness is essential for resolving user issues promptly and maintaining customer satisfaction.

I decided to give this company a

I decided to give this company a shot to see what it's all about. Unfortunately, I didn't even get a chance to try out their service before they charged me for two whole years! It's really hard to reach them; the phones don't work, and their help system seems designed to keep you away from your account. I canceled my plan, and now I'm just waiting to see if they'll give me my money back. I wouldn't recommend trusting this company.

The company's billing practices are unfair.

The company's billing practices are unfair. Even if you turn off the time feature, they still charge you. Canceling is made difficult as they hide the options. This makes you believe charges have ceased when they haven't. Getting a refund is tough too, even when you discover the ongoing charges. Don't rely on them; they employ deceptive tactics.

Hubstaff crashes on Linux

Hubstaff crashes on Linux, doesn't support Wayland, and whenever a screenshot is taken, all my work stops with this annoying sound. Maybe you should just be honest and admit that your product doesn't work on Linux.