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Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Grailed.com is 231 out of 331 best companies in Clothing on RealReviews.io

Customer reviews

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Summary

Grailed.com has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    52%

    3 reviews

    3 reviews

  • 4 stars

    16%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    16%

    1 reviews

    1 reviews

  • 1 stars

    16%

    1 reviews

    1 reviews

  • R

    Robinson Kimura

    1 reviews

    I’ve had many good experiences with Grailed.

    I’ve had many good experiences with Grailed. I started using them around 2016 and they have been reliable over time. If the item you get isn’t what you thought, just reach out to customer service and they will fix it in a decent amount of time. I’m really happy with how they take care of their clients.

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  • P

    Patrik P

    1 reviews

    This company did a really good job.

    This company did a really good job. They sorted out my problem quickly and efficiently. They knew straight away that the thing I got wasn't real. I got my money back smoothly, and they even gave me back the customs fees.

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  • d

    deadest

    1 reviews

    The process took a bit more time than

    The process took a bit more time than I wanted, yet Marlo from Grilled had my back all through the return/refund journey after I got a fake product. I can still shop with peace of mind.

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  • A

    Adam

    1 reviews

    I want to recognize Regina H. here.

    I want to recognize Regina H. here. Even with delivery problems and incorrect items of clothing, Regina looked into my case personally and made sure everything was fixed. Good customer service when I was worried about losing money. If this review was just about my experience with Regina, it would be 5 stars, no question. The only reason it's 4 stars is that, even though I bought from a well-rated seller, the item came in a very different condition than what was shown.

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  • P

    Phillipp

    1 reviews

    Purchased an item but didn't get it because

    Purchased an item but didn't get it because the seller put the wrong name on the package. Grailed was no help; they just said to use Paypal, which didn't work. After lots of stressful talks with two payment companies, one seller, and two different post offices, I'm out $119 with nothing to show for it. Not a good experience!

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  • A

    Anonymous

    1 reviews

    Used to be an okay site for designer clothes

    Used to be an okay site for designer clothes, but after they took away PayPal, it’s just gone downhill. If something goes wrong, they just say “Talk to the seller” and do nothing more. Won’t be buying from here again!

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Rating on other websites

  • Trustpilot

    3.6

  • Glassdoor

    3.5

  • Sitejabber

    1.4

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Grailed.com is 231 out of 331 best companies in Clothing on RealReviews.io

About Grailed.com

Grailed stands as a premier destination for men's fashion enthusiasts, offering a curated marketplace brimming with high-quality pieces. Here, users can discover coveted items from their favorite brands, ensuring both style and substance. The platform's curated approach ensures that only top-notch clothing finds its way to the marketplace, elevating the shopping experience. With a focus on community, Grailed fosters connections among like-minded individuals who share a passion for sartorial excellence. Whether seeking timeless classics or cutting-edge trends, users can trust Grailed to deliver the best in men's clothing.

Key Details:

  • Location: The company is headquartered in New York, United States.
  • Founders: Grailed.com was founded by Arun Gupta.
  • Foundation Date: The company was established in the year 2013.

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