Garage Doors Fixed Reviews - 6

One of the cables on my Garador broke, so I needed a fix

One of the cables on my Garador broke, so I needed a fix. Wudhus gave me a call and Phil showed up in under 5 minutes to inspect. He didn’t just check it out—he got the job done on the spot, and even gave me a discount as a pensioner. I’m kind of looking forward to the other cable breaking now too!

Arrived within an hour of my call.

Arrived within an hour of my call. They checked the repair but said some parts need to be ordered before they can fix it, which should hopefully be in the next few days.

The website was simple to use, engineer was availble fast

The website was simple to use, engineer was availble fast, came the very next day. He was polite and got things done quick. Happy with how it all went

Good company, called Friday night

Good company, called Friday night and a nice guy came over at 9:30 on Saturday. The door was repaired in less than an hour. Really good service

Great service and friendly people

Great service and friendly people, I would tell my friends or family about this place again, thanks a lot

GDF misled me

GDF have misled me several times. I moved to a new-build house recently that had manually operated garage doors. I contacted a few companies online and one - GDF / Wudhus - was quick to respond and send a ‘representative’ to assess my requirements: power units to be fitted to two garage doors. Within seconds of his visit I had a call from another GDF rep to ask for a decision. I told him I was considering it and his colleague had just left; he was, however, waiting outside my house. After a few minutes of price reductions including a ‘pensioner discount’ (I’m not a pensioner) I was offered a price that seemed acceptable although I had nothing to base that on. They could start work immediately, completing that day. I felt pressured and agreed. The work wasn’t completed that day, I was asked for full payment when only half the job was done, the fitter didn’t return the following day as promised and there was no way of contacting GDF other than a phone number with an automated service for rebooking installation dates. A few days later the fitter arrived and finished the job but left several issues, which I had to rectify. Then I was asked for payment. I was told that my credit card was declined but there was plenty of credit on the account. I had to agree to use my debit card (less consumer protection) and paid what I now realise was far more than I could have got the job done for. I was told that I would receive workmanship warranties and product guarantees by email but I’m still waiting, having been promised several times that I would receive them within 24 hours. I now have working garage doors but no idea what I would do if they failed. The experience leaves me feeling like I have been scammed but that could so easily have been avoided if GDF had honoured their promises. I’ll be happy to post a factual update if they respond to this review.