FixPart.co.uk Reviews - 11

Our washing machine began leaking and cutting

Our washing machine began leaking and cutting the power, so we called an appliance engineer who found a rip in the door seal that couldn't be repaired and offered £40 off a new £400 washing machine. After a quick search, I found Fixpart. Their website was simple to navigate and showed which parts fit my machine. For £20, in 2 days, and a couple of Youtube videos later, the part arrived and I fixed it in less than an hour. The service speed and simplicity were unmatched and saved us almost £400, highly recomend it.

Really great service all the way through.

Really great service all the way through. I got my part within the 3-day window [glass oven door] in perfect condition. It was packed carefully and safe, which was good since the box was a bit damaged [not the sender’s fault] when it got here. I’ll definitely use fixpart again and suggest them to others.

Fast and simple to order

Fast and simple to order, I like that there are many options for parts that match your appliance. The item list is easy to browse, with clear prices and delivery dates shown. Shipping and delivery were quick and simple, arriving right on time with good tracking and a one hour window.

I was looking for a Bosch part for a hob that I couldn’t get in the UK.

I was looking for a Bosch part for a hob that I couldn’t get in the UK. Once I found the part number and asked an agent, they showed me the right one. It arived pretty quick and worked just fine. It was the real part.

Buying from them was simple.

Buying from them was simple. I ordered the part last weekend and got it the following weekend. They claim delivery in 1-3 working days and told me the item was given to the courier after just 1 working day.

Good company, got the wrong item (thermostat)

Good company, got the wrong item (thermostat) and they were nice helping fix it, got the right one fast and money came back for the wrong bit quick. Will shop here agan. A+++

Fast delivery.

Fast delivery. When I found out I didn’t need the part, they were quick to accept the return. As long as the return and refund go smooth, I’ll be a satisfied customer.

Great and trusty service

Great and trusty service recieved my package in just 3 days, it was sent from overseas and came safe thanks a lot for that !

Great service, I would definitely suggest them👌

Great service, I would definitely suggest them👌 kept me informed from the moment I ordered, part showed up in just 4 days 👍

Bought a part but it never arrived

Bought a part but it never arrived, told the company about it but they didn’t reply. Wouldn’t order from them again.

Dreadful customer service

Ordered a seal for my liebherr freezer. Wrong seal was sent and no fixing kit even if it was correct. Sent back tracked and confirmed it was received. Numerous attempts to get a refund fell on deaf ears. After weeks and weeks they responded to say that the package was received and a refund would be processed. More delay and the eventually said that the package was damaged and parts were missing. As such they were going to deduct a lot of money from my refund. The ironic part was that the goods were sent back to them in the exact same package and quantity that they sent it to me. I will never deal with this company again and would say to anyone considering using them that you engage with Fixpart at your peril.