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Category:

Non-Bank Financial Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ExploreCredit.com is 64 out of 68 best companies in Non-Bank Financial Service on RealReviews.io

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Summary

ExploreCredit.com has a 3.6 - star rating from 108 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    57%

    60 reviews

    60 reviews

  • 4 stars

    9%

    10 reviews

    10 reviews

  • 3 stars

    1%

    2 reviews

    2 reviews

  • 2 stars

    8%

    9 reviews

    9 reviews

  • 1 stars

    25%

    27 reviews

    27 reviews

  • J

    Jason E

    1 reviews

    They keep changing the amounts

    They keep changing the amounts, and they can't seem to read numbers properly. This has been a terrible experience, and I'm going to look for a different service that has better performance.

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  • S

    SEEnic

    1 reviews

    I was preparing to relocate and unexpectedly

    I was preparing to relocate and unexpectedly didn’t have enough funds for the move. I found QuickLoan and they helped me out. The application was quick and easy, and I had the money in my account the next day. QuickLoan goes above and beyond with their service. I don’t regret a single moment working with QuickLoan. If I need to in the future, I’ll choose QuickLoan for my borrowing needs. Lisa assisted me from start to finish. Mark was also a great contact and kept me updated on upcoming payments.

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  • N

    NICOLE

    1 reviews

    Great customer service.

    Great customer service. The application process went without any issues. I encountered an error when trying to add my debit card, but I called immediately, and the representative assisted me quickly. The funds are still waiting, but they are supporting me in a rush, so I am thankful that they processed my application.

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  • A

    Angela

    1 reviews

    I’m quite happy with the service.

    I’m quite happy with the service. After applying for the loan, I sent all the needed documents. The customer service was really good. I was told I’d get the funds in two days, but they were in my account the next day. I will surely suggest them to my family and friends.

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  • p

    pascual

    1 reviews

    United States

    When I called, I wasn’t too happy.

    When I called, I wasn’t too happy. There was a mistake with my paperwork, but then the representative Anthony fixed everything and things went well after that. He handled the problem and made sure we moved forward. I am grateful for his professionalism.

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  • D

    David

    1 reviews

    The company is pretty good.

    The company is pretty good. I asked for a loan and got the money the next day. I tell all my fam and friends about it. The customer service is nice too. I called with a question and they answered it kindly.

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  • S

    Shirley Scott

    1 reviews

    United States

    Mark Senders was really kind and helped

    Mark Senders was really kind and helped me understand everything. He also made sure to ask if I needed any more assistance with the loan process. He was very polite and patient with me.

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  • A

    Aaisha

    1 reviews

    United States

    I want to start by giving a big thank you to Natalie!

    I want to start by giving a big thank you to Natalie! She was so helpful and showed a lot of patience, which made my experience much better!! Thanks again so much

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  • A

    Anonymous

    1 reviews

    Jen was nice and helpful when I was sending

    Jen was nice and helpful when I was sending my selfies with my driver's license. I had a tough time, and I appreciate all of her support! Thank you so much, Jen!

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  • A

    Andrew

    1 reviews

    United States

    My agent, Joseph, was really polite, professional

    My agent, Joseph, was really polite, professional, and smart! He spent time helping me through a tough moment in my life. I really appreicate it, thanks again.

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  • S

    Stephanie Waun

    1 reviews

    Canada

    Sophie heard my problem and helped me fast.

    Sophie heard my problem and helped me fast. She was really kind and patient with me. I am very thankful, she did a great job and made everything simple!

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  • A

    Anonymous

    1 reviews

    United States

    Tina was really kind and understanding with my needs.

    Tina was really kind and understanding with my needs. She took the time to listen and help me out. I would for sure work with them again in the future.

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  • A

    Anonymous

    1 reviews

    United States

    Xavier was really helpful, friendly, and patient

    Xavier was really helpful, friendly, and patient while helping me gather all the papers for my loan! Thanks Xavier for your amazing customer service!

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  • E

    Eric Wilder

    1 reviews

    United States

    Lisa was really smart and calm

    Lisa was really smart and calm, when I almost said no she took the time to go over everything with me, wich helped me feel more okay about the loan.

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  • M

    Mercy K.

    1 reviews

    United States

    Vanessa from Explore was very kind.

    Vanessa from Explore was very kind. She checked my loan application carefully to find out more and told me when I could expect the money.

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  • A

    Anonymous

    1 reviews

    United States

    Charles was very helpful even when I had doubts

    Charles was very helpful even when I had doubts and asked lots of questions. He stayed calm, clear, and gave me good info right on time!

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  • M

    MarKeisha

    1 reviews

    United States

    Charles was very friendly and explained

    Charles was very friendly and explained everything clearly while helping me sort my papers and complete the application proces.

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  • A

    Anonymous

    1 reviews

    United States

    I HAVEN'T FINISHED THE PROCESS YET, BUT MY CUSTOMER

    I HAVEN'T FINISHED THE PROCESS YET, BUT MY CUSTOMER SERVICE REP VICTOR, WAS REALLY HELPFUL AND PATIENT WITH ME ALONG THE WAY.

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  • A

    Anonymous

    1 reviews

    United States

    Kevin, the agent who assisted me was very smart

    Kevin, the agent who assisted me was very smart and also REALLY PATIENT with me. He deserves a bonus or a raise. Very nice.

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  • S

    Shelly R.

    1 reviews

    United States

    Tom was very supportive in updating my account

    Tom was very supportive in updating my account details for verification. He went over everything clearly during our chat.

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  • A

    Anonymous

    1 reviews

    United States

    Jen was super nice and got right to it.

    Jen was super nice and got right to it. Really sorry about stuff. She did what I needed and now things are good. Awsome.

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  • A

    Anonymous

    1 reviews

    Explore credit helps with your needs and is very nice.

    Explore credit helps with your needs and is very nice. I would suggest them for your situation. Jessica was amzing.

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  • A

    Alex

    1 reviews

    The company's customer service

    The company's customer service was really helpful. They answered all my questions and explained my options.

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  • S

    Shaquita Cooper

    1 reviews

    United States

    Tom was very kind today I truly liked his suport

    Tom was very kind today I truly liked his suport please give him a raise he did great and was very helpfull

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  • G

    Gracelynn Norgaard

    1 reviews

    United States

    Jen was really great

    Jen was really great, she made it simple to ask my questions and gave clear and quick responses. Thanks.

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  • G

    Gordon Gleason

    1 reviews

    United States

    Emmanuel was very polite and professional

    Emmanuel was very polite and professional, thank you for the polite way he helped me during this process!

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  • A

    Anthony Greene

    1 reviews

    United States

    Reynold was great to work with.

    Reynold was great to work with. He was really helpful with everything I needed to get my loan approved.

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  • S

    Summer

    1 reviews

    United States

    Zoey helped me a lot, answered

    Zoey helped me a lot, answered my questions and solved a problem with my account! Thanks so much Zoey!

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  • B

    Brittany

    1 reviews

    I spent hours applying for loans to cover my car's

    I spent hours applying for loans to cover my car's repair deductible. Earlier in the day, an agent informed me I needed to use my car as collateral, which was fine since I planned to repay. However, I was then told that my existing loan balance of over $15k meant I couldn't get the $1k I needed. Later that night, I was pleasantly surprised to get a call from Explore Credit. They informed me I was approved. They already had my bank info, asked a few simple questions, and reviewed the payment plans. I thought it was too good to be true, but they assured me the funds would be available in two days. I’ll update once I get them... I’ve withdrawn my funds from the account in the meantime.

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  • N

    Nick Baker

    1 reviews

    United States

    Harry was very quick and helpful.

    Harry was very quick and helpful. I am not happy that there's no way to check anything except by calling. You really need an online system so people can check and verify details instead of relying only on phone calls.

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Rating on other websites

  • Trustpilot

    4.2

Business information

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Non-Bank Financial Service

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

ExploreCredit.com is 64 out of 68 best companies in Non-Bank Financial Service on RealReviews.io

About ExploreCredit.com

ExploreCredit.com presents itself as a straightforward and efficient solution for those needing financial assistance. Specializing in short-term installment loans, they cater to customers looking for quick financial solutions without the burden of hidden fees. Their process is fully automated, offering a convenient online application that simplifies loan acquisition.

Is Explorecredit a scam? Nope! ExploreCredit is part of the Wakpamni Lake Community Corporation (WLCC), operating within the Oglala Sioux Tribe, thus adhering to both tribal and federal laws. This affiliation underlines their commitment to responsible lending and customer-focused services​​​​.

Financial Products and Services

ExploreCredit.com's primary service provides installment loans with the added convenience of an entirely online process. Their loans are designed to be paid back in fixed installments over a set period, allowing customers to manage their repayments predictably. This type of loan benefits individuals needing immediate financial assistance for emergency repairs or other urgent expenses.

Is Explorecredit.com legit? Sure! Their product range includes personal loans and payday loans online, with amounts up to $5,000. The application process is streamlined and secure, requiring basic personal information like social security number, driver's license, and proof of employment. ExploreCredit.com prides itself on fast and secure processing, ensuring that decisions on loan applications are made swiftly.

The company's approach to lending is characterized by transparency and simplicity, emphasizing clear communication of terms and interest rates. They provide a range of repayment options, allowing customers to choose terms that best fit their financial situations. It's important to note that while they provide financial solutions, they encourage responsible borrowing and recommend that installment loans be used only for short-term financial needs. Customers are advised to consider credit counseling if they face credit difficulties​​​​.

Application Process and Requirements

The application process is unlikely to cause fear because all stages are clearly outlined. As a potential borrower, you should spend approximately five minutes filling out a basic form with your personal and financial information. This is standard procedure to move on to the next stage. Carefully ensure that parameters such as social security number and employment details are filled out correctly. If you make a mistake, there is a high chance of rejection.

Key eligibility criteria for a loan include having a valid checking account, a verifiable identity, and a reliable source of income. These requirements ensure that applicants have the means to repay the loan. During the application process, ExploreCredit reviews the applicant's information in real-time to assess their eligibility and ability to repay the loan. This assessment may involve checking applicant data through national databases like Clarity and Factor Trust, and in some cases, a credit check might be conducted.

The company emphasizes transparency and trust in its operations, which is evident in its application process. As per an Explorecredit review, the company's process is straightforward, with clear guidelines on the necessary documentation and eligibility criteria. The assessment process is equally transparent, with real-time reviews ensuring quick decision-making​​​​​​.

Interest Rates and Fee Structure

Is Explorecredit.com real? Yes! ExploreCredit.com offers a range of financial products with varying interest rates and fee structures. The Annual Percentage Rate (APR) for their loans can vary widely based on the loan type and individual creditworthiness. For personal loans, APRs generally start at 4.99%. A loan's specific Annual Percentage Rate (APR) varies based on factors like credit score, history, income, and lender's terms.

For example, a $2,500 loan over one year with a 10% APR and a 3% fee would lead to monthly payments of around $219.79. The total repayment would be approximately $2,637, covering interest and fees. Additionally, borrowers should consider other potential loan costs, such as origination fees, fees for late payments, and charges that may apply for non-payment. ExploreCredit.com, being not a direct lender, does not set these fees but rather facilitates connections between borrowers and lenders.

Repayment Terms and Options

Is Explorecredit reliable? Sure. ExploreCredit.com's loans and credit products come with varied repayment terms, which are flexible and cater to the diverse financial situations of borrowers. The duration of the loans can vary depending on the specific product chosen and the individual agreement between the borrower and the lender. Generally, these loans are structured as short-term financial solutions, implying that they can be spread out over weeks, months, or even a year.

Payment frequency options are another critical aspect of the repayment terms. Borrowers typically have the choice of making payments on a schedule that suits their income cycle, whether weekly, bi-weekly, or monthly. This flexibility is particularly beneficial for those who may have irregular income patterns.

According to Explorecredit reviews, the company offers a degree of repayment flexibility. This flexibility might include options to adjust payment dates or amounts in case of financial difficulties. However, borrowers must communicate such needs with the lender as early as possible to avoid complications.

The specific terms of repayment, including any options for early repayment or consequences of late payments, are usually detailed in the loan agreement. Borrowers are advised to thoroughly review these terms before accepting a loan, ensuring they are manageable within their financial context​​​​​​.

Customer Support and Financial Guidance

ExploreCredit.com strongly emphasizes customer support, offering various channels for assistance and communication. Their customer support team is accessible through phone and email, providing a direct line of communication for any inquiries or concerns. The company's website also includes a comprehensive FAQ section, which can be a quick resource for common questions about loans, terms, and application processes.

Regarding availability, the support team can be reached during business hours, ensuring timely responses to customer queries. This support extends beyond just loan application queries; they also guide loan management and repayment strategies.

Besides direct customer support, ExploreCredit.com offers financial advice and recommendations. They encourage responsible borrowing and advise customers to consider short-term loans only for urgent financial needs. For those facing credit difficulties, the company suggests seeking credit counseling. This approach demonstrates their commitment to lending, ensuring that borrowers are well-informed and making sound financial decisions.

Security and Privacy Policies

ExploreCredit.com takes customer security and privacy seriously. Their privacy policy outlines the types of personal information they collect, including personally identifiable and non-personally identifiable information (like demographic details and interaction data).

They emphasize protecting this information with robust security measures, including computer safeguards and secured files and buildings, compliant with Federal Trade Commission regulations. Is Explorecredit safe? Yes. The company ensures the use of physical, electronic, and procedural safeguards (virus protection software, firewalls, 128-bit Secure Socket Layer) to protect personal information. Only authorized employees have access to this information.

They also inform customers about their data-sharing practices and offer opt-out procedures for those who wish to limit sharing or communications from the company. For California residents, ExploreCredit.com provides additional rights under the CCPA, including the right to know, access, and delete their personal information and opt out of the "sale" of their personal information.

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