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Emerald Cruises UK is 212 out of 413 best companies in Travel & Vacation on RealReviews.io

Customer reviews

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Summary

Emerald Cruises UK has a 4.6 - star rating from 5 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    60%

    3 reviews

    3 reviews

  • 4 stars

    40%

    2 reviews

    2 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • G

    Gail

    1 reviews

    United Kingdom

    Great service, tasty food, good

    Great service, tasty food, good quality wine, and housekeeping was on point. The crew was friendly and helpful, and the guides during the trips were also great. Overall, we had a very good time. The Douro Valley is a lovely region, and we're glad we went there. We might not choose another river cruise next time since it wasn't as active as we hoped, but we have no complaints.

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  • B

    Bernard Gratton

    1 reviews

    We just finished our 5th river cruise

    We just finished our 5th river cruise, 4 of which were with Emerald, and we are happy with our choice. The boats are comfortable, the crew is always friendly, polite, and ready to help, and the food is really good. The on-shore activities and tours are great, with local guides who really know their stuff and love showing off their towns. Everything has been very good!

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  • E

    Ellen

    1 reviews

    Greece

    It was such a great experience.

    It was such a great experience. The staff were always attentive and kind. I would definetly suggest sailing with Emerald.

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  • P

    Paul Barnes

    1 reviews

    Recently took a cruise on the Danube with Emerald.

    Recently took a cruise on the Danube with Emerald. The cruise itself was good, nicely arranged with interesting excursions guided by skilled leaders. But the 'before cruise' part wasn’t great. They only give £500 per person for flights. We flew a budget airline and had a long 3-hour layover in Amsterdam on the return trip. The actual flight cost was about £300, but we couldn't get any refund. We also asked for an extra 3 days at the end, but they charged us £250 a night for the Barcelo hotel in Budapest, while the website listed it for £125. Lastly, we wanted to use Jet2 for direct flights from Budapest, but they said they only use regular airlines, not budget ones. Ironically, our original Lufthansa flight got switched to a budget airline. So, enjoy your cruise but think twice about booking extra hotels with them. Also, try to arrange your own flights.

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  • A

    Anonymous

    1 reviews

    United Kingdom

    The cabin was cozy and very clean.

    The cabin was cozy and very clean. We participated in the daily tours, all guided by friendly and knowledgeable locals. The food offered a great variety, with options for both healthy meals and indulgence. The staff on the boat were all polite and quick to help.

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Rating on other websites

  • Trustpilot

    4.5

  • Cruise Critic

    4.5

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel & Vacation

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Emerald Cruises UK is 212 out of 413 best companies in Travel & Vacation on RealReviews.io

About Emerald Cruises UK

Emerald Cruises is an award-winning travel operator specializing in deluxe river and luxury yacht cruises. Their custom-built Star-Ships sail iconic rivers such as the Rhine, Danube, and Mekong, offering stylish and innovative features. Guests can explore captivating destinations like Budapest, Ho Chi Minh City, Dubrovnik, and Mykonos, with vessels docking in the heart of each location. Whether by river or ocean, travelers experience the luxury of Emerald’s fleet paired with exceptional service. Emerald Cruises ensures a seamless and memorable journey across both European rivers and coastal cities.

Key Details:

  • Location: The company is headquartered in Manchester, United Kingdom.
  • Founders: Emerald Cruises UK was founded by Glen Moroney.
  • Foundation Date: The company was established in the year 2013.

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