Visit write review

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Wedding & Party

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

eHarmony.co.uk is 21 out of 21 best companies in Wedding & Party on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By location relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

eHarmony.co.uk has a 1.2 - star rating from 202 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    5%

    6 reviews

    6 reviews

  • 4 stars

    0%

    1 reviews

    1 reviews

  • 3 stars

    0%

    1 reviews

    1 reviews

  • 2 stars

    3%

    7 reviews

    7 reviews

  • 1 stars

    92%

    187 reviews

    187 reviews

  • Reviews from other countries:

  • E

    Elena

    1 reviews

    United Kingdom

    I came across this site with a Google ratin

    So, I came across this site with a Google rating of 9.9 out of 10 and thought it would be great. Boy, was I wrong. Most people are really unhappy with it, and now I understand why. I signed up for a 3-month subscription for £50, but then they charged me £95.70 afterward, even after I unsubscribed. My bank couldn't help because once you hit that subscribe button, you're trapped by their lawyers. I only got two messages in three months and a few "hearts"—totally not worth it. I live in the London area and felt so frustrated. Google’s rating is totally misleading. Seriously, stay away from this site unless you're a lawyer. I wish I had donated that money to charity instead.

    0 comments

    Replying to Elena

    The comment must be at least 10 characters.

  • W

    Walker

    1 reviews

    United States

    Pretty disappointed

    Man, I gotta tell you about my experience with this dating site. I decided to give it a shot and was pretty disappointed. You set up all these preferences, like a 50-mile distance and occasional smokers, hoping to find someone decent, but the options were super limited. And even when you do match with someone, it's like they're ghosts—no one ever responds! They lure you in with this enticing one-year deal, but if you want out during the cooling-off period, don't expect a full refund. It's like they trap you. Honestly, you'd be better off sticking to the free apps out there. They're not perfect, but at least you're not throwing money away. Good luck finding your person!

    0 comments

    Replying to Walker

    The comment must be at least 10 characters.

  • S

    Scrag

    1 reviews

    United Kingdom

    Dealing with their customer support

    Dealing with their customer support felt like talking to a wall, seriously. Every time I tried to explain my issue, they just cut me off. I had to repeat myself so much that I started copy-pasting my messages. I signed up for a six-month subscription thinking it was £16 a month, but because I opted for monthly payments, they sneakily added £3 more each month. Imagine my surprise when the bill showed £28 instead of £19! I went through the whole ordeal to cancel and delete my account. To top it off, they tried to charge me another £45, but thankfully, my account was empty. Now, I’m super cautious and keep minimal funds in that account. Seriously, steer clear of them!

    0 comments

    Replying to Scrag

    The comment must be at least 10 characters.

  • E

    Elena

    1 reviews

    United Kingdom

    Be very careful with this site, everyone!

    I signed up for three months, hoping to meet someone interesting. But seriously, nothing happened. Maybe got two messages, and they were both from some sketchy old guys. Then, out of nowhere, they charged me £95.70 after those three useless months. I immediately texted them to cancel my subscription, but it was impossible to unsubscribe. Their customer service number didn’t work at all. I complained to my bank, HSBC, and luckily, they refunded me. I even had to get a new credit card. But then, yesterday, I noticed another £95.70 charge on my new card! How is this even allowed in the UK? I haven’t used the site in months. Be very careful with this site, everyone!

    0 comments

    Replying to Elena

    The comment must be at least 10 characters.

  • C

    Customer

    1 reviews

    United Kingdom

    I tried out the "free" account

    I tried out the "free" account and quickly realized it’s pretty useless. You can't really see or do anything. So, I opted for the paid service because they had a 14-day cancellation window. But, it turns out, even if you cancel, they still charge you for this £130 personality test, though they say they'll reduce it as a "goodwill gesture." There's no option to skip the test, so you’re stuck with it! Canceling is a nightmare too – you need an extra password and have to email them explaining why you want to cancel. The profiles are nothing special, just like any other dating app, and even with a 100-mile search, there weren't many options. Total letdown! 🙄

    0 comments

    Replying to Customer

    The comment must be at least 10 characters.

  • A

    A C

    1 reviews

    United Kingdom

    It’s not worth the trouble

    I gotta tell you, my mom decided to try out this website, but it didn't go well. She started getting messages that really bothered her, and wanted out. But guess what? There's no phone number to call, just emails. We tried reaching out multiple times to cancel her account, but it's like talking to a wall. The responses felt robotic, like they weren't even reading our concerns. And the worst part? It automatically renews, so we're kinda stuck. It's frustrating not being able to talk to someone directly to sort this out. Just wanted to share our experience in case anyone else is considering signing up. Be careful with this one, it’s not worth the trouble.

    0 comments

    Replying to A C

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • N

    Niki Butler

    1 reviews

    United Kingdom

    I thought I'd found the

    I thought I'd found the perfect service, but oh boy, was I wrong! As someone with ADHD, I was drawn to their promise of "cancel anytime," thinking it was flexible and easy. Turns out, that only applies after the subscription period ends. Talk about misleading! When I reached out to their support team, I got the same old response about terms and conditions. It's like they just don't care about making things clear for folks who might struggle a bit more with details. Honestly, it feels like they're just out to get money from people like me who have a hard time navigating tricky systems. Really disappointing experience and definitely not what I expected.

    0 comments

    Replying to Niki Butler

    The comment must be at least 10 characters.

  • J

    JANE

    1 reviews

    United Kingdom

    My frustrating experience

    Let me tell you about my frustrating experience with this company. I signed up on their site, thinking it was just a regular registration. Turns out, I unknowingly filled out some personality profile, which they later claimed was a report. Anyway, I realized within 24 hours that this site wasn't for me, and since there’s a 14-day cooling-off period, I thought canceling would be straightforward. Nope! They hit me with a £65 charge. Feels like a total scam. Plus, the search results showed only four people in my area. Really not worth the money. I'm trying to get a refund, but I have a feeling I’m gonna be ignored. Just save your cash and steer clear.

    0 comments

    Replying to JANE

    The comment must be at least 10 characters.

  • K

    Kelly

    1 reviews

    United Kingdom

    I signed up for this

    I signed up for this dating app, thinking I'd finally meet someone special. You can't even see or chat with anyone unless you go premium, so I paid up, hoping it'd be worth it. But guess what? No matches nearby, not even close. Just one person over 100 miles away reached out. I cancelled within 6 days, but it took ages because customer service ignored me. When I finally got through, they still charged me £55! I complained, but they hid behind some contract I supposedly agreed to. How is it fair to charge £65 for a 6-day trial? Total scam. Wish I'd checked the reviews first. Save your money and avoid this app. No responsibility taken by them at all!

    0 comments

    Replying to Kelly

    The comment must be at least 10 characters.

  • J

    John Brennan

    1 reviews

    United Kingdom

    I thought I’d give this

    I thought I’d give this subscription service a shot, seemed promising at first glance. But, boy, was I wrong. Signed up for six months but decided to cancel on the same day. Guess what? They still charged me for the entire period, despite their so-called 14-day cancellation window. It's like they just ignored my cancellation. The site’s not even close to what they claim it to be. It’s frustrating when things aren’t transparent, you know? I’d suggest keeping away from this service, doesn’t live up to the hype at all. Honestly, even one star feels generous in this case. Just a heads-up for anyone considering it, save your money for something better!

    0 comments

    Replying to John Brennan

    The comment must be at least 10 characters.

  • T

    T

    1 reviews

    United Kingdom

    It's been a frustrating experience

    So, I stumbled upon this dating site, thinking I'd finally give online dating a try. Everything seemed okay until I got to the payment part. It was an American site, and they wanted my financial details before I could even see potential matches. I couldn't tell if the Premium Service was worth it. Plus, there was no PayPal option, which made me uneasy. I don't use credit cards, so I felt stuck. To make matters worse, most of the suggested matches were miles away. It seemed like they were exploiting loneliness for profit. A month later, I'm still getting emails, despite trying to unsubscribe and close my account. It's been a frustrating experience.

    0 comments

    Replying to T

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • T

    Tavi Wayne

    1 reviews

    United States

    Honestly, I thought EHarmony was

    Honestly, I thought EHarmony was going to be the ultimate matchmaking site, but it totally missed the mark for me. I was expecting some advanced algorithm to find me the perfect match, but it felt like they were just throwing random profiles at me. Like, why would I be paired with a long-haul trucker with certain political views? That’s not my vibe at all. The site felt like a ghost town—hardly any views on my profile and barely any messages. I prefer to let others make the first move, and that’s worked fine on other sites like Match. But EHarmony? It was a total letdown. I canceled my subscription pretty quickly. Definitely not doing that again.

    0 comments

    Replying to Tavi Wayne

    The comment must be at least 10 characters.

  • c

    christopher somerville

    1 reviews

    United Kingdom

    I signed up for this

    I signed up for this dating service hoping to meet someone special, but it turned into a nightmare. The site was full of scammers, and I quickly realized it wasn't worth my time or money. I decided to cancel my subscription, thinking it would be simple, but they insisted on charging me for the entire year. It's frustrating because all I wanted was to stop paying for a service that just didn’t deliver. Customer service didn’t seem to care about my concerns, and it felt like they just couldn’t grasp why I refused to pay for endless scammy interactions. If you're in the UK, think twice before subscribing. It’s just not worth the hassle or the money.

    0 comments

    Replying to christopher somerville

    The comment must be at least 10 characters.

  • m

    mandi solk

    1 reviews

    I tried eharmony hoping to

    I tried eharmony hoping to find something special, but ended up regretting it big time. I signed up for the premium membership, then changed my mind within the 14-day grace period. Still, they found a way to charge me a ridiculous amount. They sent me this email saying I’d be charged £65 for a personality report that usually costs £130. What? I never saw any mention of this cost. And when I looked at the report, it was so generic and inaccurate—definitely not worth anything close to £130. I feel totally misled and ripped off. My advice? Skip eharmony, and if you do join, avoid the personality report and read all the fine print carefully.

    0 comments

    Replying to mandi solk

    The comment must be at least 10 characters.

  • v

    valerie honeybal

    1 reviews

    United Kingdom

    I thought I was signing

    I thought I was signing up for a decent dating site, but boy, was I wrong. First thing, they make you do this personality test, which you can't skip, and guess what? You end up paying £65 if you decide to cancel, even if it's less than a week. It's like they set a trap, and once you're in, there's no getting out without paying up. And getting them to respond to any complaints or bad reviews? Forget it. They just ignore you, and you're left feeling scammed and frustrated. Honestly, it's a total rip-off, and I wouldn't recommend it to anyone. Save your money and time and look elsewhere for a dating site that actually cares about its users.

    0 comments

    Replying to valerie honeybal

    The comment must be at least 10 characters.

  • D

    Dell Moffat

    1 reviews

    United Kingdom

    Eharmony’s got me all puzzled

    Eharmony’s got me all puzzled. I signed up thinking it was straightforward, but boy, was I wrong. They lure you in with the promise of finding love, but the hidden costs are a real shocker. I mean, where’s the honesty? Felt like they were playing games, especially targeting folks like me who might not read every tiny detail. Suddenly, I'm tied into a long contract without realizing. And any changes? They’re buried in fine print or not mentioned at all. It feels like a trap, to be honest. If you’re thinking about joining, triple-check everything and don’t just fall for their upfront promises. It’s best to look at other options out there.

    0 comments

    Replying to Dell Moffat

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • R

    Richard DeMint

    1 reviews

    United States

    I tried out Eharmony

    I tried out Eharmony, expecting a smooth experience, but boy was I wrong. I picked a shorter subscription plan, thinking it would keep things flexible, but they automatically signed me up for a full year without my say-so. Three days in, they hit my credit card for £330, and then they say I owe another £500. It's ridiculous! I feel like I'm stuck dealing with these unexpected charges and now I'm looking at calling the bank to sort this mess out. Honestly, if you're looking for dating sites, there are better options out there. FlirtAff.com is my go-to and it’s been great for me. Eharmony's aggressive billing is just too much to handle.

    0 comments

    Replying to Richard DeMint

    The comment must be at least 10 characters.

  • N

    Nicola Cooper

    1 reviews

    United Kingdom

    It's really disappointing

    Wow, where do I even begin with this dating site? It's honestly a huge letdown. They paint this picture of being all about meaningful connections, but it's more like a cash grab. You think you're signing up to meet someone special, but instead, you're hit with sneaky charges that just don't stop. It's frustrating and feels like they're taking advantage of people who genuinely want to find a partner. It's like they prey on your hopes and then dash them with their shady tactics. I can't believe I fell for it, and it seems like I'm not the only one. It's really disappointing and leaves a bad taste. Avoid if you value your time and money.

    0 comments

    Replying to Nicola Cooper

    The comment must be at least 10 characters.

  • C

    Cornelia den Breejen

    1 reviews

    United Kingdom

    I signed up for eHarmony

    I signed up for eHarmony hoping to find something genuine, but the whole experience was a letdown. I kept seeing the same profiles over and over again, and some seemed totally fake. When I decided to cancel, they didn't just keep charging me—they charged me twice in one month to close my account! Their customer service was terrible. Every time I reached out, I got these automated replies that didn't help at all. They just focused on their fees and not on actually helping me. It felt like they only cared about getting my money. Seriously, do yourself a favor and choose another dating site. eHarmony is not worth the hassle or the cost.

    0 comments

    Replying to Cornelia den Breejen

    The comment must be at least 10 characters.

  • M

    Mrs burkinshaw

    1 reviews

    United Kingdom

    Disappointing and frustrating experience

    I recently tried out this dating site, hoping to meet new people, but it turned out to be a letdown. After a few days, I noticed that my profile was barely getting any views, and I received no messages or replies to the ones I sent. It felt like there was hardly anyone within a reasonable distance from me. Setting up the profile was straightforward, but frustratingly, none of my answers saved, so I had to redo everything. When I decided to cancel, I had to email them, and to top it off, they charged me an extra £47 for a personality assessment I never wanted or found useful. Overall, it was a disappointing and frustrating experience.

    0 comments

    Replying to Mrs burkinshaw

    The comment must be at least 10 characters.

  • J

    James Skinner

    1 reviews

    Canada

    Not good experience

    I recently tried out Eharmony, hoping for a good experience, but it turned out to be a bit of a rollercoaster. I thought I was signing up for a short-term subscription, only to find out they automatically enrolled me for a full year. They charged my credit card £330 almost immediately, and now they're saying I owe them another £500. It's frustrating because I didn't expect this kind of billing practice. I'm reaching out to my bank and considering cancelling my credit card to avoid any more surprise charges. In the meantime, I've been exploring other options, and AFF96.com has been a pleasant surprise with much better results for me.

    0 comments

    Replying to James Skinner

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • Y

    Yeah, no way

    1 reviews

    United Kingdom

    I was pretty disappointed

    I tried using eHarmony and was pretty disappointed. Felt like there was nobody there; it was like a ghost town. Anyway, I decided to cancel my subscription after three months because it just wasn’t working out. eHarmony disabled my account as soon as I stopped the recurring payment, which their own terms and conditions say should be fine. But then, out of nowhere, I started getting these weird debt collection emails from some shady Spanish company called hcmcollect, demanding money for a service I didn’t even use. It’s been a nightmare. Honestly, save yourself the trouble and avoid eHarmony altogether. It’s not worth the stress.

    0 comments

    Replying to Yeah, no way

    The comment must be at least 10 characters.

  • E

    Eugene Smith

    1 reviews

    United Kingdom

    I thought I'd give eHarmony

    I thought I'd give eHarmony a shot. Paid quite a bit, filled out my preferences, but the matches? Hardly close to what I was looking for. Within two weeks, I realized I might be better off just meeting people in random places. Decided to cancel, only to find out I'd be charged over £60 for some so-called personality profile. When I questioned it, they just sent me a generic reply pointing to the terms and conditions. Tried complaining, but got the same copy-paste response, and then was told I couldn't complain anymore. Now, I'm just telling everyone online to be cautious and maybe just stick to meeting people the old-fashioned way.

    0 comments

    Replying to Eugene Smith

    The comment must be at least 10 characters.

  • M

    Maria Desay

    1 reviews

    United Kingdom

    I joined this dating site

    I joined this dating site hoping to meet new people, but it’s been a frustrating ride. After paying for a subscription, I kept seeing the same profiles over and over. Feeling stuck, I decided to cancel my membership, thinking I'd at least get what I already paid for. Nope, they canceled it right away, and I lost access for the entire month I’d paid upfront. To make things worse, they charged me for six more months that I never asked for! Tried reaching out to customer service, but they were no help at all. It feels like they just don’t care about customers. Total letdown, and now I’m stuck paying for something I can’t even use.

    0 comments

    Replying to Maria Desay

    The comment must be at least 10 characters.

  • A

    A Poules

    1 reviews

    United Kingdom

    I signed up for eharmony

    I signed up for eharmony hoping to find a good match, but things took a weird turn. Without my go-ahead, they canceled my subscription, which was already a bit frustrating. Then, they hit me with a £65 charge for just three days of use. I mean, really? It felt like I'd been scammed. I started checking out other reviews and, surprise, surprise, plenty of folks had similar stories. It’s like a pattern with them. I regret not doing more research before diving in. Eharmony’s approach felt super shady and not what I expected from a service like this. It's definitely left a bad taste in my mouth and I'm steering clear in the future.

    0 comments

    Replying to A Poules

    The comment must be at least 10 characters.

  • M

    Miss Rhona Mcintyre

    1 reviews

    United Kingdom

    I had this wild experience

    I had this wild experience with a dating app recently, and honestly, it was a total letdown. I mean, what's the deal with allowing profiles that don't even have pictures? It's like they don't get that people are putting their hard-earned money into finding someone special, and then they end up with these faceless profiles. It feels a bit like a scam, if I'm being real. You’d think they’d have some basic standards, right? It's just frustrating and makes you feel like your money's going down the drain. If you're looking for love, maybe steer clear of this one because it doesn't seem like they have your best interests at heart.

    0 comments

    Replying to Miss Rhona Mcintyre

    The comment must be at least 10 characters.

  • share

    Review Your Experience.

    Share Your Thoughts and Leave a Review

    Write a review
  • A

    Angela

    1 reviews

    United Kingdom

    I wish I had read

    I wish I had read reviews about E-Harmony before wasting my time and money. It's a total scam. I thought I'd give it a shot, but within 24 hours, I realized it was a mistake. They lure you in with a "14 day cooling period," but it's just a trap. You end up getting charged £64 for some ridiculous personality profile you didn't even ask for! And apparently, they're being sued in Australia and Canada for the same shady practices. How are they still in business? I'm definitely reporting them to Trading Standards, and I recommend anyone else who feels ripped off do the same. Save yourself the hassle and steer clear of E-Harmony!

    0 comments

    Replying to Angela

    The comment must be at least 10 characters.

  • K

    KAT

    1 reviews

    United Kingdom

    So, I decided to cancel

    So, I decided to cancel my subscription, thinking it would be a simple process. But no, they had it tied to my credit card, and the only way to stop it was by canceling the card itself. I asked them to let me out of the contract since I didn't need it anymore, but they refused and made me continue for another year. They even threatened me with debt recovery! It's shocking how they treat their customers. The service is terrible, not many members, and their subscription system feels like a trap. I'm considering legal action against them. Signing up with them was a huge mistake, and my experience was way below what I expected.

    0 comments

    Replying to KAT

    The comment must be at least 10 characters.

  • S

    Shayne Gould

    1 reviews

    United Kingdom

    Total headache

    You know, I thought I was pretty good with tech stuff, but this company really threw me for a loop. Signing up seemed simple at first, but before I knew it, I was locked into a 12-month contract with monthly payments I didn't anticipate. It's like they designed the process to confuse people. And when I tried reaching out to customer service for help, well, let's just say they weren't exactly helpful or friendly. It felt like they didn't care at all about resolving my issue. If you're thinking about signing up, I'd seriously advise against it. It's more trouble than it's worth, and you're just left dealing with a headache.

    0 comments

    Replying to Shayne Gould

    The comment must be at least 10 characters.

  • J

    Jon Jon

    1 reviews

    United Kingdom

    I thought I'd give eHarmony

    I thought I'd give eHarmony a shot, but it turned out to be a complete letdown. I signed up for the premium plan, hoping for a top-notch experience. Right away, I realized it wasn't what I expected, so I canceled and requested a refund. They took a whole day to respond, saying I was being charged for a basic plan cancellation instead of the premium. I was baffled! Why switch me to basic when I signed up for premium? They claimed it was because I canceled. Plus, they charged me for some personal profile support PDF I never even asked for or used. Why not make it optional instead of sneaking it in? Definitely not worth it.

    0 comments

    Replying to Jon Jon

    The comment must be at least 10 characters.

Rating on other websites

  • Trustpilot

    1.8

  • Sitejabber

    1.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Wedding & Party

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

eHarmony.co.uk is 21 out of 21 best companies in Wedding & Party on RealReviews.io

About eHarmony.co.uk

eHarmony UK focuses on creating long-lasting relationships by matching users on 18 dimensions of compatibility. They take the time to understand your values and personality traits. This ensures connections with people who are truly right for you. Unlike other services, Eharmony prioritizes quality over quantity in matches. Users can trust that their matches are genuinely worth getting to know.

Key Details:

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: eHarmony.co.uk was founded by Neil Clark Warren.
  • Foundation Date: The company was established in the year 2000.

  • Translation language