Edenfantasys Reviews - 134

I gotta give a big

I gotta give a big shout out to Rose for her awesome service. I accidentally placed duplicate orders and was kinda freaking out. But Rose stepped in and quickly fixed the mistake, cancelling the wrong order without a hitch. She was super friendly and made me feel like it was no big deal. It was all sorted out promptly and with a smile. Thanks a bunch, Rose! It's folks like her who make me wanna come back here again.

I ordered some stuff

I ordered some stuff from Eden Fantasys, but one of the toys arrived faulty. It was a bummer, but I reached out to them. They responded super fast and Ivy, who helped me out, was really on top of things. She arranged for a replacement to be shipped out right away. It was such a relief, and I felt really taken care of. Thanks a lot, Ivy, for your quick and attentive service!

I had a bit of

I had a bit of a wild ride with my package recently. First, I was told to travel across the country—1400 miles!—just to fix a delivery mistake. I mean, seriously? But then Carmen came to the rescue. She was super apologetic and sorted everything out right away. It was like night and day compared to my earlier experience. Thanks to Carmen, I'm sticking around as a customer.

I had a pretty good

I had a pretty good experience the other day. Needed some help and Anna was just great. She replied super fast and was really informative. It's rare to get to talk to a real person right away these days, so that was a big plus. Made everything a lot easier and less stressful. Props to this company for having such helpful staff. They really made my day better. Thanks a lot!

I was really happy with

I was really happy with how things went on this website. Their customer service was top-notch, they fixed my problem super fast. The site is pretty straightforward to use, and there's lots of useful info available. I think anyone who needs help with their adult needs would find this site really great. I’m definitely planning to come back for more in the future.

I gotta say, your customer

I gotta say, your customer service is something else! I’ve dealt with a lot of companies, but never had such friendly and quick help before. The rep I spoke with was super helpful and really went out of their way to solve my problem. Honestly, it's rare to find this level of service these days. Y’all are definitely nailing it! Big thanks to the entire team!

I had a chat with

I had a chat with Carman and she was just fantastic. Felt kinda awkward opening up about my problems at first, but she made me feel comfortable and really listened. She was super kind and suggested something that might actually help. I’m planning to give it a shot and if it works, I'll be so thankful to her. She really knows her stuff and genuinely cares.

I had an issue with my order

I had an issue with my order and got Anna from customer support to help me out. She's awesome! Super fast with replies and actually knew what she was talking about. She gave me clear solutions that fixed everything. Honestly, wasn't expecting such good service but she really nailed it. If you ever need help, hope you get Anna!

Thanks, Ivy!

I've been a customer for ages and never had any problems until recently. Had an issue, but The Ivy team jumped in and handled it super quickly. Honestly, didn’t expect such fast service, but they were really on top of it. Now, I’m back to being a happy customer and can see myself sticking around for a long time. Thanks, Ivy!

First time buying from here.

First time buying from here. Messed up my shipping address and was kinda panicking. Hopped on the live chat and Richard was there to save the day. He was super quick and sorted everything out in just a few minutes. Really appreciated his help. Definitely coming back to shop more. Thanks a ton, Richard!

Wow, got a discount and

Wow, got a discount and she helped me super quick. Can’t believe how smooth it all went. I buy a lot from you guys and will keep doing so, especially when you get new stuff in. Pretty sure I almost own everything you sell. Thanks a ton!

I was a bit puzzled

I was a bit puzzled about my shipment and had a couple of questions about ordering and changing the shipping speed. Surprisingly, they got back to me in no time, answering everything super fast. It felt like they genuinely cared about what I needed, which was quite refreshing. Now, I'm really excited to receive my order. The website had tons of pictures and details about the products, so I have a good idea of what’s coming my way. The price seemed fair, and I even scored a small discount using a code. You really can't beat that kind of service and deal. Overall, a pretty solid experience!

You guys are awesome!

So, I ordered something from Eden Fantasys, but it got lost in the mail somewhere. I tried dealing with the post office, but they were no help at all. Frustrating, right? Anyway, I contacted Eden Fantasys, explained the whole situation, and they were super understanding. Without any hassle, they sent me a replacement order. And guess what? I got it in less than a week! Can’t wait to try it out. Thanks a lot, Eden Fantasys, you guys are awesome!

I decided to try buying

I decided to try buying a toy online for the first time and spent quite a bit on it. It was a dual-function toy, and I made sure to follow all the care instructions. The first time I used it, it worked perfectly, but the second time, only one part worked—and not the part I wanted. Super frustrating. I really thought it would last longer. I reached out to customer service, and they told me it comes with a 90-day warranty. They're sending me a replacement, so fingers crossed this one works better.