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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Brightside Health is 307 out of 528 best companies in Health & Medical on RealReviews.io

Customer reviews

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Summary

Brightside Health has a 4.6 - star rating from 5 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    80%

    4 reviews

    4 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    20%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • S

    Stephanie M.

    1 reviews

    United States

    My experience with this company has been fantastic.

    My experience with this company has been fantastic. Both my therapist and psychiatric provider are great. My messages are always responded too fast, even if they are not urgent. Scheduling is simple and smooth, and I appreciate the check ins on the app to track my mental health progress. I used to be skeptical about online mental health services, but I really recommend Brightside!

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  • K

    Kate

    1 reviews

    United States

    I felt really lost when our mental health center shut down.

    I felt really lost when our mental health center shut down. The idea of going to a huge clinic and starting all over after more than 20 years was scary. I didn’t know what to do. Brightside has been a real lifesaver. They ACTUALLY listen, and my provider is very kind and knows a lot. I highly recomend this place for support.

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  • C

    Courtney H.

    1 reviews

    United States

    I really appreciate talking and working through

    I really appreciate talking and working through life's challenges with my therapist. She listens carefully and makes me feel comfortable. It's helping me understand myself better and improving my life.

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  • D

    Daniel

    1 reviews

    United States

    Dr. Gray and therapist Henderson are awesome

    Dr. Gray and therapist Henderson are awesome. They have really helped me improve my life and have made my bad days a lot fewer.

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  • J

    JASON B

    1 reviews

    United States

    I feel the therapist and the simplicity of booking

    I feel the therapist and the simplicity of booking are good, and I did find it helpful. But I decided to leave because of the billing system. It's not clear or easy to understand on their website. Recently, they charged me for something from March 2024 (with no explanation of what it was for) in December 2024. This happened after I had already paid for other charges during that period. In the end, I can't recommend Brightside because of how they handle billing.

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Rating on other websites

  • Trustpilot

    4.0

  • Reviews.io

    4.4

  • Better Business Bureau

    1.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Health & Medical

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Brightside Health is 307 out of 528 best companies in Health & Medical on RealReviews.io

About Brightside Health

Brightside Health provides comprehensive mental health care for conditions like depression, anxiety, and mood disorders, including high suicide risk. Utilizing advanced AI and purpose-built technology, it delivers precision psychiatry and innovative therapeutic methods. Supported by a network of top clinicians, Brightside ensures timely and effective care across the clinical spectrum. The service prioritizes affordability and scalability to reach more individuals in need. Brightside Health is committed to improving patient outcomes through cutting-edge, compassionate care.

Key Details:

  • Location: The company is headquartered inSan Francisco, CA, United States.
  • Founders: Brightside Health was founded by Brad Kittredge.
  • Foundation Date: The company was established in the year 2017.

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