1stDibs.com Reviews - 12

I had an issue with my credit card

I had an issue with my credit card (hacked) and your company and the seller cooperated with me. Lots of emails and it really helped me during a crappy time. The consistent support was great. WILL shop with you again. Nice to know there are people that care.

Overall experience outstanding!

Overall experience outstanding! Item as described, quick return on questions for seller, packaging and shipping time excellent, particularly from UK to US by seller and DHL. Recommend this business and will do buying again from this business.

I had the chance to browse through thousands

I had the chance to browse through thousands of chandeliers before deciding. Making an offer to the seller was simple and done online, and we came to a fair agreement. Shipping will be handled by 1stDibs, making everything an easy process.

Effortless browsing

Effortless browsing; clear details on products and sellers; straightforward way to bid or buy; strong comunication. I've used 1stDibs several times!

Bought two arts from an

Bought two arts from an amazing artist in Bogota, Colombia. They came fast and were better than I thought. The artist stayed in touch throughout.

Great and Genuine products

Great and Genuine products. I've purchased multiple items from this site, and the vendors I've worked with have been professional. Delivery can be a bit unpredictable (I've had two items arrive damaged), but this seems to be more of a problem with the carrier DHL rather than the vendors. There is a 7-day period to report damaged (or incorrectly described) items, so be sure to inspect your delivery promptly when it comes.

Buyer beware

Buyer beware! I bought an engagement ring from Hasbani Diamonds at on 1stdibs for approximately $12,000. On the *first day* after I proposed to my fiancee, the yellow diamond fell out! We were unable to locate it even after looking through the kitchen trash and disassembling the pipes under the sink. I expected the seller, Sal, would offer to fix the ring for free or offer me a refund. Nope! Sal tried to evade responsibility by claiming that we had damaged the ring! When I took it to my local jeweler, he confirmed that the lip of the prong over the yellow diamond was 0.5 mm when it should have been at least 1 mm. Otherwise the ring was in excellent condition (no scratches let alone damage). When I contacted 1stdibs, they said there was nothing they could do, because I had waited 2 months after receiving the ring to propose to my fiancee. The icing on the cake, though, was that 1stdibs secretly removed my negative seller review on their website! When I asked to reinstate it, they took no action... probably because they rake in money on seller fees and a negative seller review hurts their business model. My advice: go to a local jeweler that offers a good warranty on their jewelry.

The shockingly high price point left me taken aback and reevaluating my interest in the product.

While browsing the internet, I encountered a pop-up from 1st Dibs for a canvas director's chair that caught my interest. Upon attempting to fill in my details, the exorbitant price of £1,989.52 for a single canvas folding director's chair was revealed. Fortunately, I did not proceed to provide payment details. The shockingly high price point left me taken aback and reevaluating my interest in the product.

Pricing discrepancy raises concerns

While exploring a gold bracelet on 1stDibs priced at $18,000, I contacted the seller. To my amazement, a visit to the seller's website revealed the same bracelet listed for $4,500 less. This significant pricing difference has left me questioning why 1stDibs is charging such a premium for the identical item, prompting me to rethink my decision to make the purchase through their platform.

1stDibs seems really greedy.

1stDibs seems really greedy. They make their dealers pay a lot every month and take up to 30% in commission. This makes prices go way up. If you want to buy something, it's way better to just look for the same thing on the internet and buy it directly from the dealer or from another place like Vinterior.

1stDibs disappoints both buyers and

1stDibs disappoints both buyers and sellers alike. The prices listed on 1stDibs seem to be hiked up by at least 30%. I suggest potential buyers explore alternative platforms to find the desired items and consider purchasing directly from the seller. This way, significant savings can be achieved.

I think 1stDibs is a great spot for finding rare items.

I think 1stDibs is a great spot for finding rare items. The website works really well. It’s easy to navigate and has a lot of cool things. I love how they have such a wide selection of unique pieces. It’s a perfect place to shop if you’re looking for something special.