HomeClick Reviews - 14

Satisfied with my initial experience

Satisfied with my initial experience, this marked my maiden purchase from this platform. The item exhibited commendable quality, presenting a robust appearance. Although a minor crack marred a segment of the glass fixture, its inconspicuous location at the top and concealed beneath a metal ring during assembly dissuaded us from seeking a replacement or adjustment. Considering the overall positive encounter, I would consider making future purchases from this source.

I recently tried shopping at Homeclick for the first time.

I recently tried shopping at Homeclick for the first time. I found their range of products to be quite good, and the prices were lower than other sites I checked. I bought a new kitchen faucet, which was shipped the day after I ordered it and reached me in 3 days in great shape. I'm happy with my purchase and plan to shop at Homeclick again soon!

After a prolonged phone call, I connected

After a prolonged phone call, I connected with Garrison, who efficiently initiated a quote request for a replacement globe for my dated lighting fixture. HomeClick seems to be the sole source for this elusive item, making me satisfied with the prospect of obtaining it through their assistance.

Smooth experience from start to finish

Smooth experience from start to finish. The website is user-friendly, and the return process for ordering the wrong bike part was hassle-free. Processing and shipment times were reasonable.

The detailed and specific bill lists are

The detailed and specific bill lists are a welcome aspect. I opted for this product as I own a Jensen I - small Abstract Framed Canvas and wanted Jasen II to complement it seamlessly.

Got a weber grill, got it after 4 days.

Got a weber grill, got it after 4 days. Got email next day after order, saying when and how it will ship. Lady who called me was nice and polite!

The company seemed bigger than

The company seemed bigger than I thought. It would've been better if they included a picture that showed its size next to flowers or books or something similar.

Customer service at Homeclick can

Customer service at Homeclick can be a bit tricky for folks on the West Coast. It's best to give them a ring earlier in the day because they tend to clock out after typical work hours. It seems like the folks who can actually help are already gone by then.

WARNING!

WARNING! Caution is advised when considering Homeclick for your purchases. While I've generally had positive experiences with online shopping, this one stands out negatively. My $400 investment in two identical lamps turned sour when I discovered uneven pull chains, with a significant one-inch disparity. Despite providing evidence, communication has been minimal. Emails, Facebook messages, and Twitter attempts have yielded no resolution. It's now November, and after multiple attempts, I'm left with unanswered inquiries. Forgo the allure of lower prices; ordering from Homeclick may lead to frustrating customer service ordeals.

I purchased a pair of lights for my garage

I purchased a pair of lights for my garage, and while one functions flawlessly, the other is non-operational. Despite numerous attempts via phone and email, there has been no response from customer support. This lack of responsiveness is disappointing. Although I appreciate the product, the frustrating experience with their service has left me hesitant to consider future transactions. It's disheartening that even when a product is faulty, there seems to be no avenue for resolution. Proceed with caution if you value accessible customer assistance.

I wasn't aware of this company before

I wasn't aware of this company before, and they billed me $24.98, a charge I can substantiate. However, despite having no evidence of any order on their end, they adamantly declined to reimburse me. This reflects poorly on their business practices.

Dealing with their unresponsive

Dealing with their unresponsive and rude customer support regarding a shipping error left a sour taste. I strongly advise against purchasing from this vendor, as the experience is bound to be a headache with their unprofessional approach.

The company's customer service

The company's customer service is really bad. They give tricky explanations for problems. I paid for something six weeks ago and still haven't got it. They don't know when things will be shipped and their prices are too high.

Trying to get a product replaced via

Trying to get a product replaced via their web form has been a futile endeavor - three attempts, zero response over the past three weeks. The lack of communication makes the entire process not worth the minimal savings.