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Fonehouse Reviews: 7

4.9

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98

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fonehouse.co.uk
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Summary

Fonehouse has a 4.9 - star rating from 7 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    86%

    6 reviews

    6 reviews

  • 4 stars

    14%

    1 reviews

    1 reviews

  • 3 stars

    0%

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  • 2 stars

    0%

    no reviews

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  • 1 stars

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  • S

    Steven E.

    1 reviews

    Support nailed my sim issue

    SIM wouldn’t activate. Chat responded in a few minutes, resent the eSIM, and I was online by lunch. Friendly tone and clear steps.

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  • J

    James Pearlston

    1 reviews

    Upgrade sorted in minutes

    Picked a plan, passed the quick check, and scheduled delivery. Website navigation was clean and the confirmation emails were reassuring. Phone arrived next day, sealed and shiny.

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  • d

    dave l

    1 reviews

    United Kingdom

    Chatted with Antony today

    Chatted with Antony today, he was very helpfull and patient while we talked about my choices. I went for the flip 7 after looking at a few options. He explained everything clearly and made sure I was comfortable with the contract, a real asset to your company.

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  • V

    Viraj

    1 reviews

    United Kingdom

    good but failed security

    it failed security check even though they confirmed everything else and the deposit for the contract I paid got refunded quickly which is good and id say that it's good but they didn't say anything about the reason for failed security

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  • A

    Anonymous

    1 reviews

    United Kingdom

    Got a call about renewing or upgrading my contract, Michael

    Got a call about renewing or upgrading my contract, Michael Collins sorted it all nicely, very easy to chat with, gave me all the info I needed, I will ALWAYS stick with fonehouse. Things are just simpler with fonehuse!

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  • A

    Anonymous

    1 reviews

    United Kingdom

    Two words. Charlotte Clifton!!!

    Two words. Charlotte Clifton!!! It’s rare to get help like this nowdays. She listend, knew her stuff, and really worked with me to sort things out instead of just reading off the rules. Big thanks!!!

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  • J

    Jason Reynolds

    1 reviews

    United Kingdom

    I renewed my phone contract today with Daniel

    I renewed my phone contract today with Daniel, and he was very helpful, making everything simple and clear! Thank you.

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About Fonehouse

Fonehouse has been serving mobile customers in the UK for over 30 years. It offers competitive deals on new contracts, upgrades, SIM-only plans, and SIM-free devices. With 62 retail stores, an online platform, and a UK-based call centre, support is widely accessible. The company aims to simplify the mobile phone experience, including trade-ins and repairs. Fonehouse positions itself as a comprehensive destination for all mobile needs.

Key Details:

  • Location: The company is headquartered in BRACKNELL, United Kingdom.
  • Founders: Fonehouse was founded by Clive Bayley.
  • Foundation Date: The company was established in the year 1994.

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