Well Potted Plants LLC Reviews - 6

I made an order online, got the confirmation

I made an order online, got the confirmation, and then the company stopped responding. After numerous calls and messages, I got a very rude reply. There’s still no update on my order. I regret not checking reviews before placing my order with them.

Got 4 plants, but they came in much smaller

Got 4 plants, but they came in much smaller pots than shown in the photos, so we needed to buy new pots. After 2 weeks, one plant had white spots. Contacted Wellpotted, but they didn't help at all… no advice for plant care. My suggestion… go to a reliable gardener instead to avoid the trouble of dealing with the wrong pots and unhealthy plants…

Very bad!!! I got the wrong order

Very bad!!! I got the wrong order, the pot was broken, they don't answer calls or messages on WhatsApp, really bad experience. I don’t recommend!

Worst Store Ever

Absolutely terrible experience — avoid at all costs! I strongly do not recommend this company. The plants they send look nothing like the photos — it's like ordering from a very cheap store, and what you receive is a poor imitation. The customer service is just as bad. They don’t answer the phone, don’t respond to messages, and seem to disappear once your payment is made. The delivery was another disaster. The driver dropped the plants outside without even ringing the bell — probably because they know how disappointed customers usually are. My order took over a week to arrive, and when it finally did, they tried delivering plants are ill and the plants have eaten leaves by insects. Proces are double or even triple what you’ll find elsewhere. I only wish I had seen the other reviews earlier. This has been one of the worst customer service experiences I’ve had. If I could give negative stars, I absolutely would. I ended up ordering from another provider (greenie.ae) and got my plants the next business day — no drama, and at half the price. Lesson learned. Stay far away from this company😑

Wow, I can't believe the behavior I witnessed in Dubai.

Wow, I can't believe the behavior I witnessed in Dubai. I ordered a 1200 AED plan and wanted to share the conversation. When I requested to speak with a manager, the woman claimed she was the manager. When I asked for her name, she said it was Nikkie Minaj! Can you even believe that?

I would not recommend ordering from this company.

I would not recommend ordering from this company. They sent me unhealthy plants in poor soil that isn't right for growth. The item I received was not what I ordered, and they misled me about it.