VacationOffer.com Reviews - 125

What made my wifes and my experience

What made my wifes and my experience pleasant was the tranquility and joy of it being all, it's a blessing to explore the different destination and see amazing sight's.

The company is very nice.

The company is very nice. The worker was kind and useful. I could make my travel time longer to fit my new plan and got some tips for when I am ready to book for real.

Carris is a very nice person.

Carris is a very nice person. She spent a lot of time researching different hotels and making sure the right hotel and vacation spot was chosen. Keep up the good work.

Erin was really good.

Erin was really good. She found hotels for different dates we looked at. She suggested a small schedule change for more hotel options. Overall happy with her help.

I had an amazing time during my vacation in Orlando, FL.

I had an amazing time during my vacation in Orlando, FL. Vacation Offer helped me make some great memories. The Resort provided wonderful customer service.

Harris gave good info and stayed focused

Harris gave good info and stayed focused while scheduling my Vegas vacation. Looking forward to celebrating our 10th wedding anniversary there! Thank you!

We liked how they showed everything.

We liked how they showed everything. The people were nice and easy to talk to. If you want to book a vacation packge this might be a good one to look at.

The resort we stayed in was good.

The resort we stayed in was good. When we had some problems, your representative gave us a $100 dining card, which we’re still waiting to get.

Sarah was the person we booked with.

Sarah was the person we booked with. Very helpful, easy to talk to, which helped in many ways. Thank you, Sarah, for great customer service.

Everyone I talked to appeared really

Everyone I talked to appeared really knowledgable and took the time to explain everything to me. Very friendly and just as happy for my win.

Nice presentation.

Nice presentation. Friendly people who helped after the presentation to answer questions and problems. The hotel stay was really plesant.

Our trip was so nice

Our trip was so nice. We stayed in Vegas for 3 days and got the Vacationoffer membership so we can travel more! Good experience overall.

Liz was very helpful in locating the precise hotel

Liz was very helpful in locating the precise hotel I needed and checking which dates would be open for my chosen hotel.

The team was great.

The team was great. The presentation didn’t drag on for too long. I have to admit, it was a really pleasant experiance.

Sasson and Jay are really good people

Sasson and Jay are really good people, they made this whole thing much better. Thanks a lot. Michael Bailey

Emily took care of everything.

Emily took care of everything. This company and her professional attitude are 5 Star, all day long. Thank you.

Agent was respectful and kind.

Agent was respectful and kind. She was reeeeally helful. Took care of my situation very easily and fast.

Mixed Feelings on Presentation Experience

While I appreciated the presentation, I was disheartened by the blatant insult of being told I wouldn't buy it later at a higher price. This contradicted the promised absence of high-pressure tactics, feeling both false and unethical. Despite the unpleasant encounter, I acknowledge the intention to circle back for a purchase. However, the incident highlighted a misunderstanding about financial dealings at a significant level. Wishing for a more respectful approach in the future, especially considering the magnitude of ongoing negotiations.

We liked the presentation and the kind help

We liked the presentation and the kind help we got from the staff during it. The company that set up the trip told us the presentation would be where we were staying, but we learned it wasn't, so we had to hurry to the right spot. We didn’t know we could have gotten a free ride there, which was our error. When we reached the presentation, we explained to the staff about the mix-up, and they asked me to fill in a form detailing what happened. We were given compensation by VO staff for the other company's misake!

Samantha was very nice while helping us make the booking.

Samantha was very nice while helping us make the booking. She listened, gave us info, and made things easier. The vacation deal was budget-friendly, but there’s a catch. If your kids are older, be ready to pay extra at booking. Also, there are daily taxes and costs that don’t come in the starting price. You do get a lot of trips for that cost. But picking the right one is triky, and the one you want might need more money. You’ll probaly end up paying to upgrade.

When buying a trip or package, your company

When buying a trip or package, your company should send me (the customer) a written summary of all the trips or vacation spots and flights included. This should be done via email. I shouldn’t need to call customer service to learn about the places I can visit based on the plan I bought. Apart from that, I think VO is doing a good job.

Depends on what I’m judging..

Depends on what I’m judging.. I tried calling for 3 days but nobody picked up. After waiting on hold for 40 minutes, the call dropped and then it put me back at number 9 in the queue again. The day you finally answered, I waited a long time before the person picked up. When I finally spoke with a rep, they were really helpful…

The staff I worked with were very nice and understanding

The staff I worked with were very nice and understanding, even though I wasn’t so polite. I hope they can forgive my bad manners. I checked my finances and saw that I bought the item while I was under strong meds in the hospital.

I upgraded my stay, payed an extra \$100

I upgraded my stay, payed an extra \$100, to stay at the Ramada Inn. The place was really good. the workers were kind. We had fun driving in the smokey mountains

The team I talked to was very helpful.

The team I talked to was very helpful. They were patient with all my questions and open to chat. They took their time and answered everything I asked.

Received a call about the Vacation Offer

Received a call about the Vacation Offer, the Support team was really helpful in guiding me. Thanks a lot, sincerely, keep up the good work.

What made the experience good was when we initially purchased

What made the experience good was when we initially purchased the travel package in October 2024. What upset us was discovering that the eight (8) different vacations we were promised turned out to be a complete LIE!!! You shouldn’t offer false promises just to close a deal. How would you feel if you or your family were cheated out of your hard earned money? We are senior citizens and struggle to live on our retirement income.

Renee is rude

This is a scam. They say it’s a deal for 3 nights but they charge you 99 and the hotel charges another 238 in fees. That’s not a deal and then you have to sit through a stupid presentation where someone tells you what you should do with your money. The rep I had was Renee and she was hateful when she realized I wasn’t buying. All the fake shit stopped and her true colors came out with the insults. In the end, she even threw my paperwork away that I was supposed to turn in for my gifts. They need to check her before she gets checked. No one can tell me what to do with my money. The program is a scam. Pay attention to the details.

straight out lied to me

When they first called me I was ready to hang up I'm not wanting a timeshare type thing however they managed to keep me on the phone and I listen to their sales pitch and because I was planning on doing some traveling decided that possibly this was a good idea for me I ended up paying at first the price was started out to be $845 for an entire package with a bonus of somebody else's trip that couldn't make the trip and so they threw that one in for free when I was transferred over to the closer they reiterated what I had bought and then sold me another $100 worth of something else I can't remember exactly what it was but I upped the amount of money that I spent to now well over $900 for the package I was reassured over and over and over again that this was the total amount of money out of pocket except for taxes and fees at my vacation locations and that I was on no time schedule I had to be sure that they weren't saying I had to do all of this within when you're or something to that effect and they assured me over and over again that no this was a lifetime deal and I could use the benefits at any given time so all that being said I made the purchase Life took over and I was unable to make the presentation right away I did book it later on and then life took over again and I had to cancel that reservation and reschedule for now I have it scheduled for August the 30th and now I'm waiting for that time to arrive I get a phone call from somebody with vacation offers trying to squeeze another $1,000 out of me and in the end actually came out and said Well you know it's kind of like when you buy a car if you don't make payments on it it gets repossessed now when I try to login neither one of my emails work it says I have no account so I'm not sure if I spend $1,000 for absolutely nothing or what but I would recommend highly that you go right past this one and onto another one if that's what you're interested in I should have known better I didn't pay attention to my own inner trepidations and made the purchase anyway and now I completely and totally regret it!

BUYERS BEWARE!! DO NOT DO BUSINESS WITH VO TRAVEL!!!

Absolutely horrible service. If I could give them zero stars, I would. They have everything figured out on how to take advantage of a customer. When you do have issues, they send you through to your account manager, my account manager's name is Vanessa by the way. She laughed at me and was condescending because they have no one over the account manager that you can talk to if you're not happy except the owner. And when you asked to speak to the owner, you're told it doesn't work like that. So, you just have to take whatever they're willing to give you. If you're not happy NO ONE CARES about YOU as the customer. When I signed up for this program, I was given lies about rules and regulations. Shame on me for taking somebody's word. Not to mention, their app never works, always down, times out, starts over, glitches etc. It is down today right now as I write this review. Oh and if you call to get help you have to wait 24 - 48 hours for someone to call you back. And, that's if they call you back at all. I've only had this program for two months and I'm already livid! So their app doesn't work, their policies don't work, their employees either lie to you, or laugh at you and that's OK with them because there are not check and balances. Don't think you're going to get any money back when you cancel your membership within the first two months because you only have the weekend to cancel after you sign. Then the money is theirs and they don't care. Please heed my warning. Do not use these people to travel with! You can get better results from Expedia.com and Booking.com and you don't have to pay for a membership or put up with anybody's mouth or cheating ways. By the way, I have found places to stay for much cheaper on these to sites as well. I have had to use these two sites to travel as VO app was down! I travel 3 weeks out of the month most of the time for work and I thought this would help tremendously. VO does not! They get a big fat zero, F minus from me.