USA Seat Cover Reviews - 6

This company really needs to improve its

This company really needs to improve its customer service. The product feels like it’s made in bulk, not tailored for specific cars as they claim. I ordered 2 front seat floor covers and had trouble putting them in. Afterward, I got multiple emails telling me I was installing them wrong and asking for pictures to show they didn’t fit. When I sent the pictures, they said they weren’t good enough to tell if I was doing it right! It would be nice if this company took responsibility for the way they treat their customers. I requested to speak with a manager, but that never happened.

I ordered floor mats for my suv and was

I ordered floor mats for my suv and was not happy with the quality or the fit. I asked for a refund, and they replied, "Hi Lou Thanks for your response! We try to offer good quality products to our customers, and it’s sad to hear that we didn’t meet your expectations. We understand this must be frustrating for you. As mentioned earlier and shown in the image below, we usually only accept refunds or exchanges for products that are damaged or defective upon arrival due to manufacturing defects or shipping issues." When reading their refund policy, there’s no mention about only accepting returns for damaged items. So, this company doesn’t keep their promises, and I would not suggest buying anything from USA seat cover.

Deceptive

Even more upset now. Your add and the ordering process requires my input regarding the make and model of the vehicle the item is being purchased for. In my case, Chevrolet, Corvette, 2021. This coupled with your claims of “fit” would lead any reasonable person to believe this item would fit an OEM steering wheel. I am very disappointed in your company and unwillingness to satisfy customer complaints and returns. Order from this company at your peril. They will rip you off!

It was recommended that we get someone to put

It was recommended that we get someone to put on the seat covers because of our age and lack of strength. We hired an expert to do the job. However, the seat covers don't stay in place. The product is not as advertised, I wouldn't suggest buying them and I won't purchase again.

If there was an option to give this company a worse rating

If there was an option to give this company a worse rating, I would. The products are a joke, they aren't made in America, they come from China. They don't look anything like what I ordered. Just scammers, don't waste your money with them. 170.00 for cheap plastic

I had a really bad experience with this company.

I had a really bad experience with this company. I won’t use them again and wouldn’t suggest anyone else does. They took my money and didn’t deliver as promised, just like many others. I really wish I had checked the reviews first before making my order.