Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Transportation & Moving

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

U-Pack is 251 out of 286 best companies in Transportation & Moving on RealReviews.io

Customer reviews

Sort

  • Sort by:
  • By relevance
  • By date
  • By rating (low to high)
  • By rating (high to low)

Summary

U-Pack has a 3.7 - star rating from 3 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    34%

    1 reviews

    1 reviews

  • 4 stars

    33%

    1 reviews

    1 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    33%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • J

    John C.

    1 reviews

    United States

    We had a good time with Upack.

    They made scheduling simple. The container was in good condition and moved from Virginia to Maine really fast. They picked it up on Tuesday, and it arrived today. We had a bad time with another company before, so we are happy this one went so smoothly and with no trouble. They also had much better prices than the competition. We will recommend them to others and might use them again later this year for more household stuff going to another place.

    0 comments

    Replying to John C.

    The comment must be at least 10 characters.

  • A

    Anonymous

    1 reviews

    United States

    5+ stars for support team

    5+ stars for support team 5 stars for the cubes 4 stars for the 23' trailer I've tried both the relocubes and the 23' trailer. Even though the relocubes got lifted on and off a big truck, my stuff arrived in better condition than with the 23' trailer. Not sure if the 23' trailer driver went mudding in rural Vermont, or if items just shift more in a smooth-riding trailer that doesn’t get picked up and put down. The sliding wall that locks in place every 2' inside the trailer was super heavy and awkward, same for the ramp. Even the drivers had trouble with it. The office team and engineers should spend time with these guys and fix the wall and ramp to make it easier for normal folks. I can say the ReloCubes are worth it, but not the 23' trailer. Support team was always amzing.

    0 comments

    Replying to Anonymous

    The comment must be at least 10 characters.

  • J

    Jane L.

    1 reviews

    United States

    U-pack delivered their pods a day later than promised

    U-pack delivered their pods a day later than promised, which caused issues as I had movers set to load them. They then sent a third-party company to handle the loading and unloading without giving me any heads up. The third-party didn't have the right equipment and ended up damaging my paved driveway. When I reached out to U-pack, they told me they weren’t liable and that I needed to contact the third-party. In the end, it ended up costing me more than just doing nothing at all.

    0 comments

    Replying to Jane L.

    The comment must be at least 10 characters.

Rating on other websites

  • Better Business Bureau

    4.6

  • Trustpilot

    2.3

  • Yelp

    3.3

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Transportation & Moving

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

U-Pack is 251 out of 286 best companies in Transportation & Moving on RealReviews.io

About U-Pack

U-Pack, a service of ArcBest, offers a convenient and budget-friendly solution for long-distance moving. Customers load their belongings into a ReloCube container or trailer. U-Pack takes care of the transportation, eliminating the need for driving. This service provides flexibility and cost savings compared to traditional moving options. With nationwide coverage, U-Pack simplifies the moving process.

Key Details:

  • Location: The company is headquartered in Fort Smith, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 1997.

  • Translation language
Visit website