United American Moving and Storage Reviews - 8

I've worked with this company several times

I've worked with this company several times and wouldn't choose anyone else in the Orlando area. They are consistently fast, skilled, and reliable. They always make sure to carefully wrap and shield all my valuable items, and so far, there hasn't been a single scratch during the move. I definitely suggest them.

United American Moving and Storage gave great service.

United American Moving and Storage gave great service. Nate was nice and quick during our move, going out of his way to help us. His team of leaders and drivers were also excellent. We appreciate their good service. Thanks, Larry and Diannah!

Scam Artists and Thieves

Scammers and Brokers. Thieves. Dont trust fake reviews. They will give you one estimate and have you sign for it. Then they'll double it and tell you if you don't agree, they'll charge you anyway. There is no cancelation option. They just hustle people and scam them into charging what they want either during your move or a few days out. They try to trap you with a contract that claims your estimate won't exceed the agreed cost and then change it. My estimate went from 2200 to 3645 overnight. They tried to coerce me into giving them 500 immediately on top of the 850 I already paid two days before my move or they would not move me and they would still keep the 850. They said if I cancelled, they would also keep the 850 even though this was 2 days after I had reserved. Absolute criminals. They prey on military families in particular and have absolutely no empathy. This is a predatory company and should not be trusted.

I recently had to move,

I recently had to move, and boy, was I nervous about it. My place had so much stuff, and I was dreading the whole process. But the moving crew was just fantastic! They handled everything with such care and patience. Every single member of the team was friendly and super accommodating. They had the best attitudes, which made the whole experience much less stressful. Not a single item was damaged, and they got everything done quickly. I did end up paying a bit more than the initial quote, but the quality of their work made it totally worth it. Highly recommend these guys!

Needed to move last minute,

Needed to move last minute, like only had two days notice. Called up United American Moving and Storage, and they squeezed us in somehow! The two movers who showed up were super friendly and worked fast, but still careful. They didn't miss a single detail. Felt like they really cared about our stuff. Honestly, wasn't expecting such a smooth move considering the short notice. If you need to move, these guys are definitely worth calling.

Just had my second move

Just had my second move with these guys, and I’m seriously impressed. They’re super flexible, prices are great, always on time, and no hidden fees. Pablo and his partner were amazing, really went above and beyond. Even the movers from my first move were fantastic and really put in the effort. If you need movers, these are your people.

Wow, where do I even

Wow, where do I even start? I usually support veteran-owned businesses, but this experience has been a nightmare. We moved our stuff from the west to the east coast, and were told it could take up to 3 weeks, but usually 10 days. It's been over a month now. The lack of communication is infuriating. Mike, our sales rep, assured us everything would be smooth, but he’s since been fired. Our things have been sitting in their warehouse, untouched, for a month now. No one answers calls or returns messages. Karen and Brandon promised updates but nothing. It's affected my remote job since all my office stuff is with them. I'm seriously considering driving 2 hours to their office in Florida just to get answers. This has been the worst service experience ever.

If you're thinking about using

If you're thinking about using this company, save yourself the hassle and look elsewhere. They lure you in with promises, but it’s all a facade. Dan assured me they used their own trucks, but that was a lie. Our stuff was picked up on June 25th and didn’t arrive until September 26th. And in between? Our belongings sat in a warehouse in LA, getting tossed around. We had a motorcycle with broken mirrors, a damaged TV, and ripped bags. Roxy and Frankie were no help, constantly lying about the status of our delivery. To top it off, we had to pay in full despite all the delays. Avoid this company at all costs.