Treatwell.com Reviews - 10

This company has been a nightmare

This company has been a nightmare. We attempted to set up our salon with Treatwell, and it's been a constant source of hassle and frustration. Now, we're attempting to cancel our contract and return to our original booking system.

Dolld Up Dovedale is a lovely salon located

Dolld Up Dovedale is a lovely salon located on Dovedale Rd, Mossley Hill, Liverpool. Lesley, the owner, is very friendly, knowledgeable, and always ready to assist. With over 30 years of experience in the beauty field, she really knows her stuff. I can honestly say I wouldn’t trust anyone else with my beauty treatments. Let's be real, ladies, it’s not easy to trust someone when you're 50! She’s really great.

I recently got my legs waxed at Lola's salon.

I recently got my legs waxed at Lola's salon. It was my first visit there, and I had a pleasant experience. Lola made sure to check if the wax temperature was okay for me, which was nice. The salon seemed clean, and I left with a good first impression. I'll definitely return.

Natalie Guy at Elite Beauty

Natalie Guy at Elite Beauty Amazing! I’ve had gel nails, eyelash and eyebrow tinting, and massages. She’s so professional, really friendly, and always checks that you're happy with the service. Highly recommend 💯

Natalie from Ichica was great and really focused

Natalie from Ichica was great and really focused on what I needed. She paid attention to my suggestions, and together we got the result and haircut that worked for me. Simple and easy to handle.

First time going to fashion & beauty

First time going to fashion & beauty nails in tallaght for my biab nails. Very professional and lovely clean salon. Loved my nails ill definitely be back. Thanks gyus.

Such bad service. After booking

Such bad service. After booking and paying for my appointment, I had to cancel it within the hour. I received a cancellation notification, but my money has still not been refunded. Twice I have sent screenshots to Treatwell to get my money back, but there has been no reply. I tried again and was told I can't have my money back because it was out of the cancellation period! Does anyone read the emails? I have since contacted the salon, which has been helpful, but I won't ever book anything via Treatwell. Quick to take your money, but no customer service.

I've encountered a significant

I've encountered a significant issue with Vagaro; they allow you to book appointments with companies that no longer exist. This has happened to me twice, and both times I showed up at the scheduled location only to find the business closed down. Speaking to nearby businesses confirmed that these companies had been closed for months, and others had faced similar problems. This situation has not only cost me money but also wasted my time and resources. Despite reporting this as fraud, Vagaro hasn't taken adequate action.

Booking a massage at Circle 8 Massage

Booking a massage at Circle 8 Massage in Leeds turned into a hassle. Their website redirected me to Treatwell, forcing me to search again. I prefer direct bookings to avoid third-party fees that could inflate the treatment cost. The process left me dissatisfied, seeking a more straightforward approach for future appointments.

I'm extremely sad with

I'm extremely sad with the amount of money Treatwell is deducting from my account. As a business utilizing the app, I find it disgraceful. I've decided to cancel my subscription and seek services elsewhere. This feels like daylight robbery, and it's disheartening to see businesses struggling with such practices.