Toptiertrader.com Reviews - 9

Talha's support was truly outstanding

Talha's support was truly outstanding. His rapid responses and clear, patient explanations were a game-changer. The company's dedication to empowering individuals and helping them pursue their dreams is commendable. The entire support team also deserves appreciation for their invaluable assistance. I'm highly impressed with the level of service provided, and it's reassuring to know that they have such a competent and caring team to help customers like me.

Absolutely love Top Tier

Absolutely love Top Tier Trader. The TradeLocker platform is fantastic, and the seamless transitions from phase 1 to 2 are impressive compared to other platforms. Whenever I encounter issues, Kelvin is consistently amazing and swift in resolving them.

I haven’t received any payout yet

I haven’t received any payout yet, since I just completed the two challenges, but the support team replies to questions very quickly. That’s a big plus. I've heard positive things about this company. I hope they stay around for a long time.

Customer service is really good.

Customer service is really good. Whenever I had a question or concern, they took care of it fast and with a smile. I’m happy with how they handle things. I’m really enjoying my experience with TopTire.

Just past phaze 2

Just past phaze 2, and I ran into some trouble with my KYC verification. It was kinda hard, but UMMAD was super helpful and guided me through. Big thanks to TT and UMMAD from support team.

I had some problems with my account balance

I had some problems with my account balance, but Waqar helped me sort everything out quickly and in a smooth way.

This company is unique in offering US

This company is unique in offering US clients a chance to trade with a prop firm, which is rare right now. Ummad, one of their online support staff, has been prompt in clarifying rules and responding quickly. Many firms take a long time to reply, but this one seems reliable.

If I had to rate the Customer Service team

If I had to rate the Customer Service team, they’d get 5 stars — they reply quick and give full answers. But the company as a whole gets 3 stars from me. They used to be talked about like they were really something, now it feels diferent. One example is the new Flex challange. The 5% daily loss limit looked better than the old 3%, cause that one made it hard to trade without watching every move. But here’s the catch — they don’t say loud about the 2% PROFIT LIMIT. You can drop 5% but only gain 2%? That’s just not fair. Now they’re acting just like all the other firms. Bit of a let down. They’re not doing this to help you, the trader. If you’re into breakout trading, better skip the Flex challange like it's bad news! We can't control the market, it moves how it wants. So forget big gains — not allowed anymore. If there's a limit, it should match the loss rate at least. This setup isn't made to push you forward, it’s more like a wall in your way.

Experiencing significant issues

Experiencing significant issues with Top Tier Trader currently: My 100k challenge account in phase 1 vanished last week, but it is still in progress. Both of my 2x100k challenge accounts in phase 2 disappeared today. One of them successfully passed the challenge and was awaiting the minimum trading day. Both of my 2x100k funded accounts also disappeared today. Received an email about MT4 migration today, and this update has caused glitches affecting my challenge and funded accounts. Urgently need a resolution!