Summit Racing Equipment Reviews - 6

I ordered a set of headers

I ordered a set of headers, but I didn't get any confirmation in my email after paying. I reached out to customer support (Merit), and she was very helpful. Within one week, I got my headers delivered in Holland. Very good service.

I had some drag race inner tubes that

I had some drag race inner tubes that were ruined by the shipping company, but Bret at Summit customer service really helped me out. He fixed the issue fast and got my parts shipped with priority delivery. Great job Bret!

Living in New Zealand, buying things from overseas

Living in New Zealand, buying things from overseas can be a worry, especially since it's so far away and sending things back can be a hassle. Summit Racing got my Alternator to me fast, and of course, having it shipped to our family business in New Zealand helped. I read some reviews where customers lost their items when they were sent to a private address. Online, the item was listed as fitting my 1960 Buick Electra 225. I knew the right-hand drive might cause issues with the battery and generator light wires being in the wrong place. But that wasn't the biggest problem. I needed the alternator disguised as a generator, which Summit Racing supplies, but it had to fit. The measurements seemed correct online, but it was too long and too wide to fit in the original mounting brackets, and it rubbed on the bracket. Also, the Electra 225 has a double pulley on the alternator shaft because it has two belts. If I lived in the US, I would have returned it. Luckily, a local engineer was able to make modifications to get it to fit. The alternator is working well now, and I’m happy with it. I had actually bought an aftermarket FVP 9005 generator from Rock Auto to replace my old one that lasted over 60 years, but that FVP only lasted 7 months. I’m much more confident the Powermaster 82051 will last a lot longer. I bought my B60 in 1980 when I was 18, and I’m not planning to sell it, so I’ll be surprised if this alternator doesn’t last me the rest of my life. Thanks Summit for sending me a good quality alternator. If I had known they also have the shorter generator case part PWM 82111, I’m sure it would have fit straight in.

Their choice of delivery companies has really gone down.

Their choice of delivery companies has really gone down. When UPS or USPS are used, I always get my package on time. Since they've started using FedEx more, my orders are almost always delayed and sometimes delivered wrong (like left outside in the rain or in the middle of my driveway where I can't park without moving it). My last order has been "out for delivery" for three days in a row, and still hasn't arrived. Now I have to wait until Monday, and I doubt it'll arrive then either. I might start buying from companies that don't use FedEx.

We kept getting the wrong parts

We kept getting the wrong parts, spending over $500. We returned them using their labels with tracking numbers sent in October, well before the 30-day return window ended. Now it’s December, and still no credit to his bank account.

I ordered EBC brakes from Summit

I ordered EBC brakes from Summit, and they promised shipping in 30 days (Dec. 10). When Dec. 10 came, Summit pushed the shipping date another 30 days. I reached out to Summit, and they said EBC was out of stock. I then contacted EBC directly, and all items were in stock. I also contacted Perfect Brakes, and they shipped the next day. Summit seems unwillng to make an effort!