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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Home Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Rugs is 74 out of 153 best companies in Home Services on RealReviews.io

Customer reviews

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Summary

Rugs has a 4.6 - star rating from 15 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    74%

    11 reviews

    11 reviews

  • 4 stars

    20%

    3 reviews

    3 reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    6%

    1 reviews

    1 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • R

    Rose

    1 reviews

    The selection overwhelming.

    The selection overwhelming. I spent days looking for a neutral-colored runner with a white border, under $150. It seemed simple, but there were too many choices—fringes, tassels, different lengths, indoor, outdoor, washable… It was confusing. However, I did find one that was close enough, and at a good price! I bought a carpet (runner) two weeks ago but changed my mind the next day. Canceling the transaction was simple, and the staff member was very nice and helpful. Thanks!

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  • L

    Laura H

    1 reviews

    United States

    I really like Rugs.com! Just after I decided to search for an outdoor

    I really like Rugs.com! Just after I decided to search for an outdoor rug for our patio, Google took me right to their site, and I quickly found a rug that fit perfectly with my decor style. My husband also liked the colors and design, so it’s already on its way and should arrive soon. I’d tell anyone looking for a rug or wanting to refresh their home to check out Rugs.com. Plus, the price was way less than what I expected to pay.

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  • K

    Karen

    1 reviews

    It was really easy to find what I was looking

    It was really easy to find what I was looking for. Big variety with absolutely great prices!! I found the big round rug before. This time I found the extra long runners to match. In three months I will buy the big matching rectangle rug. I am so excited to find all of these rugs that match and in prices I can afford!!! These are beautiful rugs with excellent quality. You just can't get any better than this!!!!

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  • J

    Jim

    1 reviews

    Makes shopping and ordering so easy.

    Makes shopping and ordering so easy. They also give you rewards if you buy more than one rug, and their prices are very reasonable. My rugs usually arrive within a week, and I have always had great experiences with their orders. I have ordered rugs for myself and my children, and Rugs.com always comes through.

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  • M

    Mariana

    1 reviews

    The site is colorful and nicely made,

    The site is colorful and nicely made, so finding stuff was easy. The pics of stuff were really good, showing things from different sides. That helped me pick the outdoor rug I wanted. I haven't bought from Rugs.com before, but I trust it'll come to me safely and on time. Thanks for making online shopping nice.

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  • L

    LINDA

    1 reviews

    User friendly website, easy options

    User friendly website, easy options to find what I need quickly. Wide variety of rugs, many sizes and competitive prices. Bought from Rugs.com a few times before - very satisfied w their products, customer service and delivery detals (on time, updates when needed)

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  • T

    Tlahlou

    1 reviews

    The fit and pattern

    The fit and pattern were spot-on for my room, and can we talk about that delivery speed? Faster than a surprise package! 🚚💨 The quality totally punched above its price tag – a steal, I'd say. My room's officially got that perfect vibe now.

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  • M

    Michka

    1 reviews

    This be my 4th rug

    This be my 4th rug I done ordered from Rugs.com. Every time, pickin' & filters help me choose good. Gettin' rugs on time & no damage. I send one back 'cause it didn't work, but returnin' were easy. They good company!

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  • J

    Jennifer Teachworth

    1 reviews

    I found the carpet I wanted. It was on sale.

    I found the carpet I wanted. It was on sale. Checkout showed where I could use a performance rug pad. I have two carpets from rugs.com already so I knew the quality.

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  • J

    Janet Murray

    1 reviews

    The company offers plenty of options

    The company offers plenty of options within my budget and size preferences. Searching for the specific color and type of rug I wanted was straightforward.

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  • M

    Mary S

    1 reviews

    United States

    I got a 6 ft bright round rug.

    I got a 6 ft bright round rug. It’s exactly what I needed. Quick delivery, rug sits nice, and it looks good and smells fresh. Thanks!

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  • L

    Liane Kerting

    1 reviews

    Yo, just gotta share my

    Yo, just gotta share my rug-buying experience! This site's got a killer selection – so many rugs, I felt like a kid in a candy store. Easy peasy to find what I wanted, thanks to their user-friendly site. The rugs rolled up at my doorstep faster than I expected, and they're in top-notch condition. The only little hiccup? The rug pad they threw in wasn't a solid piece, kinda wish it was. Gonna give it a shot and see how it holds up, but if it's a bust, I'll hunt for something else. Overall, loving the variety and the speedy rug delivery vibes!

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  • K

    Karina Kim

    1 reviews

    So, just got some rugs from

    So, just got some rugs from these folks, and gotta say, delivery was crazy fast – major thumbs up! Loved that they came rolled, made things easier. But here's the scoop: one of the carpets was supposed to be 1/2" thick, but nope, it's definitely not. The other one, though, is on point. Bit of a thickness mix-up, ya know? The cool part is, they're chill about returns, so it's a win-win. Even though one rug isn't as thick as advertised, we're keeping them – no returns here! Overall, pretty happy with the whole deal.

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  • J

    Julie

    1 reviews

    Da company makes it simpler

    Da company makes it simpler to find da colors and styles I want. Plus, I like how ya can see all da possible shapes and sizes in one place, without clickin' all over. Importantly, I bought rugs twice before (once with a different account and once before with dis one), and dey hold up well.

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  • D

    David

    1 reviews

    I bought 5 outdoor rugs with a Mulberry

    I bought 5 outdoor rugs with a Mulberry 5-year warranty. After just 3 years, all the rugs started fraying and falling apart. We only use them from May to September. Mulberry makes it really difficult to file a claim and get a resolution. Pay attention to their fine print—I got NOTHING.

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Rating on other websites

  • Trustpilot

    4.8

  • Sitejabber

    4.7

  • Glassdoor

    4.7

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Home Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Rugs is 74 out of 153 best companies in Home Services on RealReviews.io

About Rugs

Rugs.com stands as the premier destination for discovering the perfect area rug, boasting an extensive inventory with thousands of options in stock. Their collection spans from mid-century modern and contemporary rugs to unique, hand-knotted traditional pieces, ensuring a style to complement any decor. With over 35 years of industry experience, the Rugs.com team leverages deep connections with global manufacturers to provide customers with top-tier rugs at unmatched prices. The commitment to customer satisfaction is evident through their free shipping policy every day and a hassle-free 30-day return window, reinforcing their dedication to quality service and affordable, high-quality rugs.

Key Details:

  • Location: The company is headquartered in Fort Mill, United States.
  • Founders: -
  • Foundation Date: The company was established in the year 2018.
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