Navigating the whole process was
Navigating the whole process was quite a challenge at first, especially when Proof got involved. Felt like I was in over my head. But then Mitch stepped in. He was super patient, taking the time to guide me through every step without making me feel rushed or dumb. I was almost ready to throw in the towel and look for another lender. But Mitch's personal attention kept me going.
He was excellent at giving clear instructions and always made sure I knew what the next steps were. Anytime I hit a snag or got confused, Mitch was just a call away, ready to help out. It was like having a personal guide through this maze of paperwork and requirements.
And it wasn’t just Mitch. Travis also played a key role in making my auto refinance happen. Together, they made a great team. With their help, what seemed like a never-ending process turned into something manageable and, dare I say, achievable.
I never felt like just another customer; they really made me feel like they cared about my situation. It's rare to find that level of dedication these days. They took what could have been a stressful experience and turned it into a smooth journey. My car's refinanced now, and I couldn't be happier with the way things turned out.
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