Modanisa.com Reviews - 21

Man, got this cardigan, right?

Man, got this cardigan, right? Tried to put it on, and bam, it ripped – quality was a total letdown. Paid £18 for it, and when I wanted to send it back, they hit me with a £15 return shipping fee. So, I'm looking at a whopping £3 refund. To top it off, I tried to drop an honest review, and guess what? They straight-up blocked me. Talk about shady moves – lying and hiding all the bad vibes. Not the coolest shopping experience, to be honest.

My first buy was back in 2015

My first buy was back in 2015, Superb clothes quality and really cheap. They get here in a week to Italy and their support team is awesome! STRONG

Honestly, they're hit or miss

Honestly, they're hit or miss. Sometimes you can find good deals, but other times it's a total scam. I saw this scarf that was supposedly on sale for a hundred bucks, but when I checked the original brand's website they had it for way cheaper. And their stuff is from different Turkish brands, so the quality is a toss-up. Make sure you research the brands before you buy, or you might end up with some crappy clothes.

My order was sent out quickly

My order was sent out quickly, but it's been over a week and I still haven't gotten it. They said it was delivered, but it wasn't. I emailed customer service, but haven't heard back. I wouldn't suggest this company. Try to find a local option instead. They're based in Turkey. If they can't be bothered with customer service, it's best to steer clear.

I've ordered lot from this website.

I've ordered lot from this website. Clothes are good but they keep offering % off which is annoying. Prices change at checkout, that's why I deleted my account and app. Free shipping has many conditions too.

I ordered on 4 May, expected it by 7-10 May

I ordered on 4 May, expected it by 7-10 May 2024, now it's 14th and still not here. App says 'preparing' next to order. Emailed them but not much response. Needed goods this week, so disappointed it hasn't come yet.

The costs are so high, it feels like they are charging for gold.

The costs are so high, it feels like they are charging for gold. Each time I visit their site, it feels like I’m wasting my cash. I’d rather shop on TikTok; their prices are much better.

no trust

I ordered some hijabs for my medical condition almost a month ago, and everything seemed fine until FedEx, their courier, claimed to have delivered my package and even signed for it. But guess what? I never received anything! And to make matters worse, there was no phone call or anything, just an update saying it was delivered. I have filed a complaint with both FedEx and Modanisa, but they keep closing the case saying that FedEx says the delivery was fine. Well, I call BS. They are not taking responsibility for their mistakes and it feels like I have been robbed. I paid for my order, waited patiently, and now I have nothing. I trusted this site and now I feel like they have just taken my money and run. They keep telling me to talk to FedEx, but this is their responsibility as a company. It's not my job to sort out their delivery issues. Overall, this has really damaged their credibility and trust in my eyes. I just want my hijabs, but it seems like they don't care about their paying customers.

I placed an order for several

I placed an order for several outfits and scarves, and although they arrived on time, the sizes were incorrect. Upon returning the items, I was surprised to find that they deducted delivery charges individually for each item. What's more, one of the outfits, which cost £34, was neither refunded nor any information provided about its whereabouts. In total, they took £60 from me. The customer service experience was less than satisfactory, with constant mix-ups and different excuses. My advice: steer clear, don't place an order, and save yourself from these troubles.

BADDD

about my experience with this company. So, I made this huuuge order and ended up returning most of the stuff. Honestly, they were pretty quick with getting my order to me, but man, the whole return thing? It was a freakin' nightmare. I sent back everything before the 60 days were up, like they said, but guess what? No dinero back in my pocket. Now, I've been going back and forth with their customer service and refund team for, like, four months and STILL haven't gotten this mess sorted out. It's honestly been a real pain in the you-know-what.

Very poor experience.

Very poor experience. I bought 4 items, and one of them was tiny, like a child's size (label said 40). When I tried to return it using their app, I was given just one option—'express return'. The summary showed the item cost £14.99, and the return also cost £14.99. There's no way it should cost that much to return just one item! Totally unfair... and I’d get nothing back for the return. What a rip-off! I won’t be buying from them again. The clothes are way overpriced for the quality.

DO NOT WASTE YOUR MONEY,

DO NOT WASTE YOUR MONEY, This company is total waste and will steal your money. They send you products with wrong size ask you to send pictures then say they can’t help because measurements were stated on the website. Even defective item will cost you money to refund. I wanted to return items that was defective and two didn’t fit it showed after return fee I will be left with less than half of what I had paid. I will not be shopping with this company again.

I didn’t get my package

I didn’t get my package, nor did I get any updates about the order or delivery. I’m really upset, especially since the dress I bought wasn’t cheap. Contacting someone who can assist is nearly impossible, which is frustrating. I believe THEY should be responsible and ensure that when you order from their website, you actually get your item. It’s better to save your money and choose a reliable company that actually delivers.

Yikes, big fat zero if I could!

Yikes, big fat zero if I could! Ordered a dress, and it arrived looking like a wrinkled mess. The tag? Sketchy as heck – looked like it had been ripped off and slapped back on. No ribbon between the sleeve and the neck, which screams "someone used and returned this" to me. Major warning: steer clear of these guys. The worst part? Customer service is a nightmare. Save yourself the trouble and don't buy from them!

If I could give them zero stars

If I could give them zero stars, I totally would. The dress rolled in all wrinkled, and the tag seemed like it went through a war – ripped and taped back on. Plus, no ribbon between the sleeve and the neck? Smells like someone used it and then did the return tango. Absolutely steer clear of these folks. Customer service? Non-existent. Save yourself the trouble – that's a hard pass.

this company is a total bust.

this company is a total bust. They don't give a crap about the customers when a problem pops up. I've complained three freakin' times and they haven't done jack to fix it. The latest issue was on August 16th and it's still not fixed. I'm a freakin' platinum member and I'm seriously disappointed. I lost 100 points and they didn't even hook me up with my €75 discount voucher.

Bought a dress, and man

Bought a dress, and man, returning it is turning into a saga. First, I get a return form that's basically useless. Asked for another, same story – didn't work. And guess what? Third time's not a charm; another form, still fake DHL, screaming "invalid QR code." Starting to feel like this company might be pulling a scam. Not the return dance I signed up for.

The bonnets I ordered didn't match

The bonnets I ordered didn't match the specified size. Despite sending photos, customer service insisted on measuring tape pics for all 20, which proved impractical. Requesting a refund was futile, and they only offered a £20 voucher, falling far short of my £2.99x20 expenditure. Customer service is unresponsive now.

I aimed to cancel my order, marked

I aimed to cancel my order, marked as "preparation." I reached out to Modanisa on WhatsApp, and they got back to me the following day, revealing that the order was already shipped. To process a return, I'm required to cover the shipping expenses.

This company deserves zero stars. Despite

This company deserves zero stars. Despite multiple attempts, they haven't initiated my refund, and their customer service is appalling. My emails remain unanswered, leaving me frustrated and unsatisfied. A complete letdown!

I purchased a Quran, but

I purchased a Quran, but received a completely different one! This isn't what I paid for?! This is unacceptable, and I demand a refund.