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Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Lyst.com is 429 out of 913 best companies in Shopping & Fashion on RealReviews.io

Customer reviews

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Summary

Lyst.com has a 4.5 - star rating from 33 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    82%

    27 reviews

    27 reviews

  • 4 stars

    3%

    1 reviews

    1 reviews

  • 3 stars

    6%

    2 reviews

    2 reviews

  • 2 stars

    3%

    1 reviews

    1 reviews

  • 1 stars

    6%

    2 reviews

    2 reviews

  • M

    Marina A

    1 reviews

    Finland

    Great customer service.

    Great customer service. I had been considering purchasing this bag for about a month. The price on Lyst was a bit lower than on the site I got sent to. So, I reached out to customer support and got a fast and friendly reply. They offered me a one-time chance to buy the item at the price listed on the provider’s site and get a refund from Lyst for the price difference. True to their word, I received the refund after placing and confirming my order. Still waiting for the product, but happy with the service.

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  • M

    Moe

    1 reviews

    First experience with Lyst, and

    First experience with Lyst, and despite a glitch preventing my order, their customer care, especially Maria, impressed me. Maria's exceptional dedication shone through as she diligently worked beyond regular hours, going the extra mile to resolve the technical issue. Kudos to Maria for her outstanding support, truly a credit to Lyst. Grateful for her efforts in resolving my problem.

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  • C

    Cliffy

    1 reviews

    United Kingdom

    I reached out about an order I placed

    I reached out about an order I placed, as I hadn’t heard back from the supplier. The support I got was fast and helpful. My order arrived the next day, and now my son is really happy with the running shoes he wanted for Christmas. I was a bit concerned at first, but Kyla quickly reassured me, and everything turned out well. Thank you so much Tracey.

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  • L

    Loisette Aponte

    1 reviews

    United States

    Great help from Luis at LYST

    I bought some sneakers on LYST, but then got a mail that showed a bigger price than what I saw at checkout. That made me a bit confused about the order. But Luis from support was realy nice and helped me out. He told me what happned and made things clear. Because of that, I was ok with keeping the shoes. Big thanks to Luis for the help!

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  • C

    Catherine M

    1 reviews

    I had concerns about one

    I had concerns about one of the shops after reading some terrible reviews. I decided to reach out to their customer service for help. Luis was incredibly supportive and promptly addressed my concerns. He stayed in contact with me throughout the entire two-week period until the item was finally shipped and received.

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  • M

    MurLEE

    1 reviews

    United States

    Buying on LYST went smooth.

    Buying on LYST went smooth. After I placed my order, the store updated the price, but LYST's support helped me sort it out and get the diffrence. They were polite, fast and helped well. Appreciate the nice service and I surely suggest LYST and plan to come back.

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  • S

    Susanna

    1 reviews

    I had an issue navigating the search results on the site

    I had an issue navigating the search results on the site, so I reached out to customer service. They got back to me right away with a link to what I needed. Although it wasn't exactly what I was looking for, I discovered other items I really want! Yey!

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  • L

    Lina Leedy

    1 reviews

    LYST often shows me items I'm curious about.

    LYST often shows me items I'm curious about. This helps me save time and can reveal retailers I wouldn’t have found otherwise. I don't always end up buying from the retailers they recommend. Today, I bought a Free People sweater at a very good price.

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  • A

    Anonymous

    1 reviews

    United States

    Great service and great customer support.

    Great service and great customer support. I had a small delay with one of the items I ordered, but they kept me updated so well that it arrived the very next day. Thanks, and I will for sure buy more products from Lyst.

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  • V

    Viliam

    1 reviews

    The customer service was quite good

    The customer service was quite good. Maria assisted me in fixing the issue with my shipping address. Communication was friendly and quick. I suggest trying Lyst for your shopping - 10/10. Thank you so much.

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  • M

    Mariam

    1 reviews

    I had the chance to meet Mon Bolante

    I had the chance to meet Mon Bolante, and he was fantastic. I faced issues with Cettire's support, but Mon stepped in and fixed it while offering great help! Thanks for having such a good worker!

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  • A

    Anonymous

    1 reviews

    United States

    Lyst is my go-to platform for shopping

    Lyst is my go-to platform for shopping, as it always shows me exactly where to find what I'm looking for. It also makes it easy to spot any ongoing sales or discounts, which is really helpful.

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  • J

    JEFF

    1 reviews

    United States

    Luis assisted me with my problem right away.

    Luis assisted me with my problem right away. I couldn't ask for anything better than the help i got from Luis. the world really needs more people like him.

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  • C

    Carol

    1 reviews

    I find the sale section handy, super easy

    I find the sale section handy, super easy to find the style and size taking a fraction of the time it would take to look at individual websites.

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  • B

    Brooke

    1 reviews

    Maria was great!

    Maria was great! I was searching for a specific brand of jeans and had a picture but didn’t know the brand - she was very assistive!

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  • S

    Stephen

    1 reviews

    United States

    Luis was the person helping me with my issue.

    Luis was the person helping me with my issue. He replied to all my emails in a very proffessional way! Great customer service!

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  • G

    Gerda Saunders

    1 reviews

    United States

    Luis listened carefully to my issue

    Luis listened carefully to my issue and gave me the contact details I needed. I was able to fix the problem after that.

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  • A

    Anonymous

    1 reviews

    Luis was really helpfull and polite

    Luis was really helpfull and polite when I placed an order wrong. He was able to help in under 10 minutes.

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  • S

    Sherifa H

    1 reviews

    The product arrived surprisingly

    The product arrived surprisingly quickly, even though it was an overseas order. I did have to return the product because of the size, but after contacting customer service, they promptly sent me another one. I've used their service again, so I'm fairly happy with both the service and the product.

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  • A

    Anonymous

    1 reviews

    United States

    I got the product I wanted, and I knew exactly

    I got the product I wanted, and I knew exactly what to expect, so it’s good. However, the waiting time was much longer than I thought. The tracking kept saying it would arrive the next day, but I had to wait almost three weeks when it was supposed to take just five to ten days.

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  • V

    Volodymyr

    1 reviews

    Ukraine

    The price I ended up paying was much higher

    The price I ended up paying was much higher than what was advertised. Delivery was fast. There was only one delivery option - quick, but pricey.

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  • Z

    Zola T

    1 reviews

    Your exchange policy is quite strange to say the least.

    Your exchange policy is quite strange to say the least. I received an incorrect size and when I tried to swap it for the correct one, I learned that you don’t permit this. It’s really annoying for people like me buying online from various countries. I’m not very pleased with this situation. Now, I have to place another order and deal with your slow processes before I can receive my refund for such a simple issue. I’m not sure how I feel about this. As a first time buyer, this is making me uneasy.

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  • B

    Brunilda M

    1 reviews

    I placed an order, and

    I placed an order, and after entering my card details, the payment was automatically deducted from my account without allowing me to review my total bill. This was one of my worst purchasing experiences ever! Furthermore, they didn't provide any information on when to expect the delivery.

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  • M

    Mina Tsappi

    1 reviews

    Absolutely absurd experience with

    Absolutely absurd experience with this company! Ordered a pair of shoes, but shockingly, no order confirmation. Despite four emails, no response. Will never waste my time and money on them again. Appalling customer service, and I won't recommend this company to anyone.

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  • Reviews from other countries:

  • L

    Leitman

    1 reviews

    Germany

    Ich kann mit Freude sagen, dass meine Erfahrung mit

    Ich kann mit Freude sagen, dass meine Erfahrung mit Lyst wieder mal sehr gut war. Ich hatte ein Problem mit einem Kleidungsstück, das ich bestellt hatte, und als ich Lyst kontaktierte, antwortete Luis und stellte sicher, dass ich das Produkt bekam und hielt mich während des gesamten Prozesses auf dem laufenden. Der Kundenservice von Lyst ist meiner Meinung nach hervorragend!

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  • I

    Irene Kapunovsky

    1 reviews

    Germany

    Ich habe garnicht mit Hilfe von The Lyst gerechnet

    Ich habe garnicht mit Hilfe von The Lyst gerechnet, umso schöner war es dann, doch etwas zu bekommen! Kyla hat sich selbst gemeldet und war echt nett, hat alles erklärt und sich wirklich gekümmert. Ich fand das richtig profesionell und angenehm! Dachte, Kundenservice gibt's garnicht mehr, aber hier gibt's ihn doch!!! Danke für eure Ünterstützung.

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  • L

    Laura A.

    1 reviews

    Germany

    Eigentlich war meine Erfahrung mit Lyst nicht so gut

    Eigentlich war meine Erfahrung mit Lyst nicht so gut, aber Kyla war sehr hilfsbereit und die 5-Sterne-Bewertung gilt ihr, nicht Lyst. Mein Einkauf lief enttäuschend, weil anscheinend die Preise vor dem Einstellen auf der Seite nicht geprüft werden. Kyla war dagegen sehr freundlich und unterstützend. Ihr habt wirklich Glück, sie zu haben.

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  • A

    Adeba

    1 reviews

    Germany

    Ich bin echt begeistert von Ihrem Service

    Ich bin echt begeistert von Ihrem Service, vor allem da es das erste Mal war. Ihr Team hat mich wirklich überrascht und ich freue mich schon darauf, weiterhin mit Ihrer Firma zu arbeiten. Ich werde die Firma definitiv meinen Freunden empfehlen. Nochmals vielen Dank für den Service!

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  • M

    Michele H.

    1 reviews

    Germany

    Ohne Vorbehalte gebe ich Lyst 5 Sterne

    Ohne Vorbehalte gebe ich Lyst 5 Sterne. Die vielen Nachfassungen zu den Artikeln auf meiner Liste sind wirklich nützliche Erinnerungen. Die Links sind einfach. Bin echt froh, dass ich es entdeckt habe.

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  • O

    Oscar A.

    1 reviews

    Germany

    Entgegen dem, was ich dachte und gesagt habe

    Entgegen dem, was ich dachte und gesagt habe, hat sich LYST wirklich sorgfältig um meine Beschwerde gegen CETTIRE gekümmert. Danke an Luis und LYST für die Hife.

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Rating on other websites

  • Trustpilot

    4.2

  • Sitejabber

    2.1

  • Reviews.io

    3.8

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Shopping & Fashion

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Lyst.com is 429 out of 913 best companies in Shopping & Fashion on RealReviews.io

About Lyst.com

Lyst, a prominent fashion technology company and premium shopping app, caters to a vast user base of over 160 million annual shoppers. They provide an extensive and diverse product selection sourced from 17,000 of the world's foremost brands and retailers. Beyond serving shoppers, Lyst extends its expertise to benefit brands and stores by facilitating online success. They focus on generating significant direct sales, all within a trusted and reputable brand environment. Lyst's platform serves as a vital bridge between consumers and the fashion industry, offering a comprehensive shopping experience while bolstering the online presence and sales for brands and retailers.

Key Details:

  • Location: The company is headquartered in London, United Kingdom.
  • Founders: Lyst was founded by Chris Morton, Devin Hunt, Sebastjan Trepca.
  • Foundation Date: The company was established in the year 2010.
  • Translation language
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