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Koodo Mobile is 152 out of 160 best companies in Internet on RealReviews.io

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Summary

Koodo Mobile has a 2.3 - star rating from 4 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    25%

    1 reviews

    1 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    0%

    no reviews

    no reviews

  • 2 stars

    25%

    1 reviews

    1 reviews

  • 1 stars

    50%

    2 reviews

    2 reviews

  • J

    Johanna

    1 reviews

    Canada

    Big thanks to Saad

    Big thanks to Saad @ Koodo 777 Bay St, Toronto! Awesome service! Saad helped me fix an issue with an old phone that I'm still using. He's very professional, knowledgable & calm! Every time I visit this place, the service is always great!

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  • E

    Ely D.

    1 reviews

    Canada

    HORRIBLE CUSTOMER SERVICE.

    I got a prepaid sim with a plan but ended up with the same number as someone else. My calls and texts were going to a random person with the same number! To set up a self-serve account, I needed a code sent by text. To get a callback, they said they’d text me. BUT I CAN'T RECEIVE TEXTS! The guy at Cedarbrae mall where I bought the sim told me to contact customer service. They only have chat support with bots that just keep asking me to make a self-serve account. Will NEVER use Kodoo again!

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  • K

    Ken Davy

    1 reviews

    Canada

    I bought a new phone from Koodo Mobile

    I bought a new phone from Koodo Mobile and had trouble getting my new phone/SIM card to work with the network. There were NO instructions included to show me how to do it. I had no choice but to use their terrible CHAT BOT, which didn’t understand the problem at all. All I wanted was to talk to someone to fix my tech issue. The steps you have to take just to get a call from a real person are unbelievable. I'm sure I'm not the only one who has run into this wall.

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  • A

    A Dawes

    1 reviews

    Canada

    Got a new pixel phone at a higher price.

    Got a new pixel phone at a higher price. The phone stops working after just 5 weeks. Koodo won’t give a replacement, and sends me to a local repair place! No real help at all.

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Rating on other websites

  • Trustpilot

    1.3

  • Sitejabber

    1.1

  • Better Business Bureau

    1.1

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Internet

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Koodo Mobile is 152 out of 160 best companies in Internet on RealReviews.io

About Koodo Mobile

Koodo Mobile offers flexible phone plans starting at $15 per month, including text messaging. Customers can choose from new smartphones, certified pre-owned devices, or bring their own phone. The Koodo Tab allows users to get a phone for as little as $0, making it an affordable option. With a variety of plans and data options, Koodo Mobile caters to diverse needs and preferences. The service is designed to provide customers with the freedom to pick what works best for them.

Key Details:

  • Location: The company is headquartered in Scarborough, ON, Canada.
  • Founders: Koodo Mobile started by Telus Communications Inc. 
  • Foundation Date: The company was established in the year 2008.

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