Isoa Reviews - 52

This's my first time gettin' OPT basic.

This's my first time gettin' OPT basic. I didn't even know 'bout specific opt insurance, so I just used th' previous method to buy, but suddenly I found I was wrong. Jessie was very patient and professional, makin' a lot o' things clear, 'n more importantly, Jessie can communicate very effectively 'n clearly. Jessie described the whole point in complete sentences, not just sentence fragments, so it's very easy to understand her point.

ISO Insurance has been really helpfull during my time

ISO Insurance has been really helpfull during my time as a student. Big thanks to John, who helped me in a great way—he explained things clearly, waited when I needed time, and got back to me fast. From signing up to getting support, everything went easy and with no stress. Their plans for students cost less and give good coverage. I would suggest it to other international students!

The customer help here is really good!

The customer help here is really good! Two different times I had some questions about the insurance, and the people I talked to were super nice and quick to answer. They helped me out right away without making it hard or asking too many things. Everything went smooth, and I didn’t have to stress or get confused with too much stuff. One rep even answred my email in minutes.

I recently got my insurance and had lots

I recently got my insurance and had lots of questions as a foreign student about the confusing American insurance and healthcare systems. I called and it was nice to speak with a real person instead of a robot. Sam, the representative, was very helpful and patient with all my inquiries. Great service like this is hard to find in the US.

I must commend John for his

I must commend John for his exceptional assistance as an international student. He went above and beyond to ensure I grasped all the necessary details. The insurance provided by the company is not only affordable but also immensely beneficial. I highly recommend their services for their outstanding support and budget-friendly options.

The company provides excellent

The company provides excellent customer service, especially for international students. I encountered some issues with my overlapping insurance plans, but Jessi was incredibly helpful in guiding me through the process of selecting and transferring my coverage. She was very efficient in addressing my concerns and providing assistance.

Absolutely impressed with their customer

Absolutely impressed with their customer-centric approach! When I found myself in a tight spot, the team went above and beyond. A dedicated officer reached out, guiding me through the entire process. Their unwavering support not only eased my troubles but also left me genuinely grateful for their outstanding service.

ISO is very good.

ISO is very good. It's wonderful that there's a group offering free health insurance in New York, as long as you meet some rules. They treated me well, went over the details and the process. It took just 3 days to check my son's application and confirm it. Thank you so much, from the bottom of my heart.

Absolutely grateful for the assistance

Absolutely grateful for the assistance I received from this company. As an expat new to the US healthcare system, their support via WhatsApp was a game-changer. Swift and insightful responses made navigating healthcare complexities a breeze. Highly suggest their services.

Awesome experience!

My policy needed extending for a month. Normally, you have to pay for 3 months minimum. I contacted customer service. Jonathan managed everything smoothly and quickly. I'm happy and would suggest ISO to everyone for their great support.

I am quite pleased with the quick service

I am quite pleased with the quick service and quality of ISO customer care. They handle my requests swiftly and solve my problems with coverage dates right away, without any fuss or complex steps. It’s really refreshing. 10/10 recommend.

I made an error in selecting

I made an error in selecting my insurance policy, but the ISO Customer Care Unit promptly assisted me in switching coverage. Their response was exceptionally swift, and the service provided was both efficient and effective.

Many thanks to Yuchen.

Many thanks to Yuchen. He’s very patient in explaining all the different insurance options for my school and is quick to handle everything. I’m happy with the service he provided. Would definitely suggest ISO insurance.

I had some questions about my daughter studying

I had some questions about my daughter studying in the U.S. for a year and needing medical insurance. They answered my questions quickly and helped me pick a plan that fit all the needs. All in all, a good experience.

Many thanks to Yuchen.

Many thanks to Yuchen. He was really patient in explaining the various insurance plans for my school and quick with the entire process. I'm very happy with his customer service. Would surely recommend ISO insurance.

Extremely helpful

Extremely helpful Sam from ISO Insurance made extending my insurance easy. They were very helpful, and the process took just 3 minutes. I am pleased that their user interface and support team are so useful.

ISO really helped me figure out

ISO really helped me figure out what's covered and what it means as I am new to the country. They gave me a competative rate and good covarage. I would highly suggest them to any international student.

Their responses were very fast

Their responses were very fast, and they were really helpful. They assisted me with enrolling in the insurance plan smoothly! The customer service team is awesome! I would definitely recommend them.

ISO assisted me in completing USCB's

ISO assisted me in completing USCB's waiver requirements without any problems. I chatted with ISO's customer service on Whatsapp and they are really helpful, well-informed, and quick to reply.

This insurance company stands

This insurance company stands out as an excellent choice for international students. The customer service team consistently provides strong support, and the claims process is straightforward.

Miss Yuchen from customer service was great.

Miss Yuchen from customer service was great. She fixed my issue quickly. She is skilled, attentive, and patient. I renewed my insurance without any issues. Thanks. Best wishes to you.

I wanna thank Sam from customer service.

I wanna thank Sam from customer service. He was really helpful with my account and plan details. His knowledge and professionalism were impressive. I appreciate his great service.

I appreciate the ISO team for making a suitable health

I appreciate the ISO team for making a suitable health insurance plan for me, and for kindly answering all my questions during the process, plus giving me all the needed papers.

They worked super fast, finishing everything in just 2 hours!

They worked super fast, finishing everything in just 2 hours! The team made sure all went well. Definitely suggest them for anyone needing quick and dependable service!

Minho worked really quickly!

Minho worked really quickly! I definitely recommend this company. Today was my last day with this issue. No one else could help me, but this company did! Thanks a lot!

I had some problems with my claim

I had some problems with my claim, but Yuchen was very kind and easy to talk to, guiding me through everything. Very good service and thanks a lot!

Thanks to John for managing my insurance

Thanks to John for managing my insurance extension so well. Courteous and patient. Good experience with this company. Have suggested to others!

Sam was very kind and helped me with all my needs patiently.

Sam was very kind and helped me with all my needs patiently. I really appreciate her kindness and the way she listened carefully to everything!

The company is really helpfull and responsive.

The company is really helpfull and responsive. They quickly answer my questions. Today, I emailed them and got a detailed response in no time.

After a tough time with another agent

After a tough time with another agent, Sam really stood out. She was so professional and patient, which made everything smoother and faster.