HomeOutletDirect.com Reviews - 6

When I had an issue with receiving the wrong item

When I had an issue with receiving the wrong item, I ended up purchasing through Amazon since Thor wasn't selling directly at that moment. I was then directed to Home Outlet through a link. Micaela helped me with my case, and after Amazon confirmed the refund for the wrong item, I got back in touch with her. Once the refund was processed, I placed an order for the correct item, a 30" electric cooktop, with Micaela. She offered me a price that was even a bit lower than the previous one through Amazon, which I was happy about, so I went ahead and ordered it. The item arrived sooner than expected, within a couple of weeks. After installing it and reading the brief instructions, I was content with my purchase. Throughout the whole process, Micaela stayed on top of everything and was really supportive. I am pleased with the service, and if I ever need another appliance, I’d definitely consider Home Outlet Direct again.

I got fed up with my old faucet

I got fed up with my old faucet. It was always leaking, cartridges needed replacing, and the materials felt cheap—mostly plastic disguised as metal or flimsy metal bits. It was just like so much in our world: looks good on the outside, but empty inside. When my Zline faucet came two days ago, I was eager to check it out. The packaging was impressive, and the faucet itself felt premium. The spray handle was heavy, mostly brass or stainless steel. Installing it was simple. I removed the old faucet, attached the new one, and connected the lines. Done. There was a small leak at first, but I found I had made a mistake during installation. After fixing it, everything was dry. Just spend a bit more on something that actually works well, not just something designed to save money or meet some budget cuts. Home Outlet Direct made it easy to buy, and I’m happy with my purchase.

I just wanted to share how really pleased we were with

I just wanted to share how really pleased we were with your delivery service. They did a fantastic job and were some of the friendliest people we've dealt with. I was a bit worried about getting something so big and heavy delivered without my husband around to assist. The driver went above and beyond to meet our needs. I would certainly order from you again since you ensured the delivery service matched the quality of the item we bought.

This oven performs way better than my old one.

This oven performs way better than my old one. The gas function meets my need for gas cooking, and the electric oven works wonderfully! I'm so happy to have an appliance that makes cooking enjoyable again! Home Outlet Direct has been good to work with, responding to questions and fixing issues.

Had to wait cause of back order but once it got here

Had to wait cause of back order but once it got here, it arived with no problms. Glad nothing was broken. Thanks.

HOD gave me a good things for a good cost.

HOD gave me a good things for a good cost. They helped me when I needed it. I will buy from them again.