HeirloomRoses.com Reviews - 12

Heirloom's roses consistently stand out as real show-stoppers

Heirloom has once again proven its reliability as my order arrived promptly as promised. This marks my fifth time ordering from them, and I continue to be impressed with their service. The roses, now with their relatives, are eagerly awaited for spring blooms. Heirloom's roses consistently stand out as real show-stoppers.

Heirloom Roses offers a pleasant experience overall.

Heirloom Roses offers a pleasant experience overall. Their rose photos, detailed information, guidance videos, and helpful replies to questions are all useful. Roses arrive safely packed, fast, and in good shape, ready to plant. By following Heirloom Roses’ instructions, you can enjoy lovely roses.

I'd like to share my thoughts about

I'd like to share my thoughts about Heirloom Roses. The flowers were beautiful initially, but unfortunately, it didn't last long and left us quite sad. We're unsure what went wrong. Maybe we'll try growing them again someday, and if we do, we'll buy from Heirloom Roses again.

I'd really like to give a nice

I'd really like to give a nice review coz the flowers were great. But then it died and we were sad about growing roses. We don't know what happened. We might grow this kind again later.

Delivery was just as I thought it would be.

Delivery was just as I thought it would be. I haven't had enough time yet to see how well the products work. Still, I'm really liking the website, videos, and articles on rose care.

Honestly, Heirloom Roses returned my payment

Honestly, Heirloom Roses returned my payment, so I'll adjust my review to 5 stars. Their customer service resolved the issue quickly, and I appreciate their effort.

Buying the gift card was quite simple

Buying the gift card was quite simple. Our friend is moving and won't be able to take her rose's. Now she can order and plant in her new yard.

While the online shopping and shipping aspects were commendable

While the online shopping and shipping aspects were commendable, the requirement to select a shipping date almost a week in advance felt somewhat restrictive. The plants arrived well-wrapped, and the stems appeared healthy, but they were at such an early stage that their true beauty couldn't be appreciated. This leaves me uncertain about how to rate the overall experience beyond the ordering and shipping process. Although there's room for improvement in terms of faster delivery and perhaps offering more mature plants, the healthy condition of the stems upon arrival does provide some reassurance.

Got the roses nicely packed with clear instructions.

Got the roses nicely packed with clear instructions. They are growing well and, to my surprise, one bloomed today after about a month since planting. The bloom is small and not fragrant, but it is lovely. I think as it grows, the blooms might get bigger and more fragrant, but even if not, its beuty makes up for it.

I got these today, and one seems to be doing well

I got these today, and one seems to be doing well, while the other is not. I contacted them hoping to exchange it, but it looks like that’s not something they offer. This will be my first and last time buying from them. I’ll be trying a different company now.

I just bought 3 roses.

I just bought 3 roses. 2 were fine but the 3rd was mauled by a deer before shipping. I contacted customer service and they asked about my soil.

Spent a hefty $340.00 on rose bushes

Spent a hefty $340.00 on rose bushes, diligently adhered to planting and care guidelines, yet every single one met an untimely demise. Dialed in about the warranty, and to my dismay, they flat out refused to honor it or entertain the idea of a partial refund. Customer service was a downright disaster!!!