United States 2810 Stoner Court, Suite#1 North Liberty 52317
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Decoration & Interior
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FirePitsDirect.com is 11 out of 29 best companies in Decoration & Interior on RealReviews.io
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FirePitsDirect.com has a 4.6 - star rating from 9 reviews, indicating a high level of customer satisfaction!
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1 reviews
Susan
1 reviews
The customer service provided
The customer service provided by Fire Pits Direct was truly outstanding. Despite a couple of hiccups with the delivery of our fire/water pot feature, their team was quick to respond and resolve the issues effectively. They kept their promises and even followed up with us. In today's world, such excellent customer service is rare but absolutely essential.
Carroll D.
1 reviews
United States
I spoke with Matt.
I spoke with Matt. He helped me avoid a big mistake, since I was about to get the wrong size for my gas supply line. Once I fixed that, Matt walked me through the order process, made sure I got the right product, and it arrived the very next day. Great service!
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Jimi
1 reviews
The company was really helpful
The company was really helpful when I called them. I'm constructing a pavilion and had lots of questions about fire pit kits. They patiently answered all my questions and I bought the right fire pit insert during the call. It was straightforward. Thanks.
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Ozzie
1 reviews
United States
Good service and professionalism.
Good service and professionalism. Amazing customer service and they answered all my questions with great knowlege that made buying simple. Bowl was packaged well and secured properly. Looks fantastic and works great. Really happy and will use them again.
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Walker
1 reviews
United States
Justin was very helpful!
Justin was very helpful! I sent pictures of my diy project, and he quickly sent back his suggestions, which were exactly what I needed. Fast response and really good assistance.
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Jason
1 reviews
Spotix is the main company for our massive fireplace.
Spotix is the main company for our massive fireplace. They helped with a problem in the ignition processor. They found a new one and shipped it to me. Great team!
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David
1 reviews
The staff member was knowledgeable
The staff member was knowledgeable, helping me select the right components for a 150,000 BTU burner, including the gas line, regulator, and air vent.
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Murphy
1 reviews
Product was great
Product was great. Had a problem and it got sorted out right away!!! Will for sure check here first next time I order something!!!
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Susan
1 reviews
I placed an order on 10/21/23 for almost $600
I placed an order on 10/21/23 for almost $600. I was charged for the items, but I haven't received any order confirmation, causing concern.
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Trustpilot
United States 2810 Stoner Court, Suite#1 North Liberty 52317
Own this company?
Claim & RespondReviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers
Decoration & Interior
Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.
FirePitsDirect.com is 11 out of 29 best companies in Decoration & Interior on RealReviews.io
FirePitsDirect.com is your go-to destination for top-quality fire pits and related products. With a strong commitment to customer service, they ensure you receive exceptional support before, during, and after your purchase. The team behind this platform boasts over 20 years of experience in the hearth, patio, and barbecue industry, making them highly knowledgeable about their products and well-equipped to meet your needs. As part of Spotix Inc., they operate various online stores, including FirePitsDirect.com, FirePlaceRemoteControls.com, and KickAssGrills.com. Their expertise in the products they offer allows them to provide the excellent customer service and support you deserve, making them a reliable choice for all your fire pit needs. Visit them today and experience their dedication to quality and service.
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Suggested companies are based on people’s browsing tendencies.
FirePitsDirect.com is your go-to destination for top-quality fire pits and related products. With a strong commitment to customer service, they ensure you receive exceptional support before, during, and after your purchase. The team behind this platform boasts over 20 years of experience in the hearth, patio, and barbecue industry, making them highly knowledgeable about their products and well-equipped to meet your needs. As part of Spotix Inc., they operate various online stores, including FirePitsDirect.com, FirePlaceRemoteControls.com, and KickAssGrills.com. Their expertise in the products they offer allows them to provide the excellent customer service and support you deserve, making them a reliable choice for all your fire pit needs. Visit them today and experience their dedication to quality and service.
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