Just so fed up with this whole experience
I've had a lifetime plan with this service for years, and it's been a nightmare. I even upgraded to pro, hoping for better performance, but nope, still the same issues. The connections drop constantly, and the kill switch fails, leaving me exposed. Finding a server that actually connects is a challenge, and when it does, the speed is horrendous—think dial-up levels. I've tried different protocols and servers, but TCP is the only somewhat reliable option, and even then, it's slow. Customer service is a joke. They treat me like a newbie, making me repeat steps I've already done. I've wasted hours running speed tests and sending screenshots, all for nothing. I'm only sticking with them because of the lifetime plan; I refuse to do autopay with other services. Just so fed up with this whole experience.
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