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EuropeanWaterways.com is 60 out of 413 best companies in Travel & Vacation on RealReviews.io

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Summary

EuropeanWaterways.com has a 5 - star rating from 6 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    100%

    6 reviews

    6 reviews

  • 4 stars

    0%

    no reviews

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  • 3 stars

    0%

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  • 2 stars

    0%

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  • 1 stars

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  • A

    Anonymous

    1 reviews

    The staff was clear, prompt, and helpful in addressing

    The staff was clear, prompt, and helpful in addressing various questions, including billing, payments, clothing, and preparations. They made an effort to assist with our travel plans after the cruise, which was really nice. The printed guide we received a few weeks prior to the cruise was a great addition. It was thorough and offered a lot of information, covering everything from wines to wildlife, as well as castles and canal locks.

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  • C

    Carol

    1 reviews

    United Kingdom

    The process of receiving our boarding documents was a bit slow.

    The process of receiving our boarding documents was a bit slow. One email mentioned we would receive them in a week, but they never arrived. I called, and they told me they were being processed and sent out. However, after another week, nothing showed up, so I called again and got the same response. Finally, after another week, they arrived in the mail. I noticed other reviews mentioned similar issues as well.

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  • E

    Edward

    1 reviews

    United States

    The customer service before our cruise was good

    The customer service before our cruise was good, but not much help was offered after. They assisted us in organizing a car from the airport in Paris to Dijon and back, which went well. All our interactions were smooth and enjoyable, making the pre-cruise experience quite easy.

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  • M

    Mary

    1 reviews

    The boat looked nice, tidy, and cozy.

    The boat looked nice, tidy, and cozy. The crew was nice, skilled, and enjoyable to talk with. The meals and drinks were great along with the lovely French countryside and towns. I am very happy we chose this journey.

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  • C

    Charles

    1 reviews

    United States

    The captain arrived on time to pick us up at our hotel.

    The captain arrived on time to pick us up at our hotel. After the cruise, we had trouble finding a train. Our guide stayed with us until the bus was ready to leave.

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  • A

    Andrew

    1 reviews

    United States

    Communication was great so we knew exactly

    Communication was great so we knew exactly what to expect! The daily travel details were right on point and explained our 6 day cruise very clearly.

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Rating on other websites

  • Cruise Critic

    4.8

  • Travelstride

    5.0

Business information

Own this company?

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Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel & Vacation

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

EuropeanWaterways.com is 60 out of 413 best companies in Travel & Vacation on RealReviews.io

About EuropeanWaterways.com

This exclusive collection of hotel barge cruises offers unique journeys through Europe's scenic waterways. Guests can explore the vineyards of Burgundy, the Canal du Midi in Southern France, and Italy's historic Po Valley. Other highlights include Ireland's River Shannon, the Royal River Thames, and Scotland’s rugged landscapes. Cruises also traverse picturesque Alsace & Lorraine and the vibrant tulip fields of Holland. Each barge cruise provides an intimate and leisurely way to discover the charm and beauty of these iconic regions.

Key Details:

  • Location: The company is headquartered in Datchet Berkshire, United Kingdom.
  • Founders: EuropeanWaterways.com was founded by Derek Banks.
  • Foundation Date: The company was established in the year 1974.

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