DriveRoadside.com Reviews - 101

Last Saturday, I found myself

Last Saturday, I found myself with a flat tire and a big problem. Called up Drive Roadside and they picked up right away. They sent a technician over super fast, and I could even track his progress through text updates. He showed up on the dot, totally professional, and had me back driving in no time. Honestly, Drive Roadside saved my day. Definitely gonna use them if I ever need help again and would tell anyone to do the same.

I had a pretty good

I had a pretty good experience with the driver. He was super polite and went out of his way to be helpful. I didn’t have to wait long at all, which was a relief. He took my car to a repair shop that was really prompt in getting things done. Honestly, the whole thing turned out way better than I expected. From the driver to the repair shop, everything went smoothly. It was all pretty stress-free, which was a pleasant surprise.

Had a crazy morning

Had a crazy morning when my Jeep decided to give up on me. Called for help and Gritten Wrecker Service showed up in no time. The driver knew his stuff and was super nice, made me feel less stressed about the whole situation. He got my Jeep up and running in just a few minutes, which was a relief. If you ever need roadside assistance, these guys are the ones to go to. Really impressed with their speed and service.

I was driving home when

I was driving home when I got a flat tire, which was super annoying. I called for help, and Romero showed up in less than half an hour. He was really friendly and knew what he was doing. He quickly put my spare tire on and even found the pesky nail that caused the flat. It was such a relief to have someone so professional handle it all. Seriously, made my bad day way better. Couldn’t be happier with the service!

It was super late, like

It was super late, like 2:30 am, and I really needed some help. I was surprised they were even open at that hour. I only had to wait about 40 minutes, which wasn’t bad at all considering the time. The technician who showed up was really polite and handled everything quickly. It was such a relief to have someone there when I needed it most. Thanks a lot for being available and making the whole process smooth.

Wow, what a relief! I

Wow, what a relief! I was stranded, and they got to me in no time, maybe around half an hour tops. The technician knew his stuff and worked super quickly. What really blew me away was the cost – totally affordable, especially when you're in a bind. I honestly didn’t expect such a fair price. From now on, if I run into any car trouble, I know exactly who I'm calling. Trust me, these guys are lifesavers.

Imagine this: I just got

Imagine this: I just got back to Florida and my car battery's dead. It's late, and I still need to grab groceries. I'm desperate, so I hit up Google, but most places ain't local. Then I stumble upon this company. They sent someone right away, and he arrived in under 30 minutes. The young guy was super polite and knew his stuff. Before I knew it, my car was up and running. Lifesaver, seriously.

After my insurance let me

After my insurance let me down by booking three companies that never showed up, I turned to Drive Roadside. They arrived in just 15 minutes! The guy was super professional and really helpful. Honestly, it felt like they saved the day for me. I couldn't believe how quickly they responded compared to the others. If you need quick and reliable roadside help, these are the folks to call.

I took my car in

I took my car in for a tire change and was really impressed with the service. The tech was super quick, had it done in less than 5 minutes. Everything was smooth and professional. I do think the price was a bit high compared to other places, they could drop it by 10 or 15 bucks. But honestly, the speed and how professional they were made it worth it. I'd definitely use them again.

I stumbled upon Drive when

I stumbled upon Drive when my battery died because the kids left the interior light on while we watched a movie. Placed a call for a jumpstart, and their tech arrived super fast. He got my car running again in a snap. I'm really impressed with the quick service and how friendly the guy was. Definitely gonna rely on Drive if I find myself in a similar bind again.

Got a 1999 van that

Got a 1999 van that tends to have a dead battery pretty often. Called these guys for help, and they were super efficient. They showed up quickly and got the van running again in under 5 minutes! Communication was great, really easy to deal with. If your car's acting up, I'd definitely recommend them. They know what they're doing and get the job done fast.

Got my car fixed up

Got my car fixed up super quick! The service guy showed up right on time and had all the tools he needed. I was impressed with how fast he got my car running again. Plus, he was really friendly and knew what he was doing. Made the whole process smooth and stress-free. Definitely a great experience and would recommend to anyone in a car jam.

Ray was amazing

Ray was amazing. He met us right in the parking lot, introduced himself with a friendly smile, and got straight to work. Within minutes, he had taken all the pictures he needed and was heading out. Such a smooth and pleasant experience. Would definitely recommend him to anyone needing a professional and courteous service. Peace.

I was driving alone on

I was driving alone on I65 when I suddenly blew a tire. Total panic mode. Luckily, I found Drive Roadside service online. The guy showed up in like 30 minutes, maybe less. Super nice dude, got my tire changed with the spare in no time. Honestly, I was back on the road before I even knew it. So grateful for their quick help!

I had a really great

I had a really great experience with these folks. They got my order out the door super fast and had everything delivered to my place way quicker than I expected. The whole process was smooth and efficient. I'll definitely be reaching out to them next time I need something in a hurry. Great service, highly recommend!

Booking the service online was

Booking the service online was a breeze. Tracking the provider was simple, too. When they showed up, they were super professional and got the job done fast. Considering it was a Sunday, the price was pretty fair and actually cheaper than other places I checked. Overall, pretty pleased with how everything went down.

I had a great experience

I had a great experience with Kevin. He was quick and really got what I needed. Plus, he explained everything so clearly which was super helpful. Kevin made the whole process easy and stress-free. If I need this service again, I'm definitely asking for Kevin. Thanks a lot!

Big thanks for all your help!

Honestly, I hope I don't need roadside help again, but if I do, I'd definitely reach out to them. They really went the extra mile to make sure I got back on the road safe and sound. Seriously, their service was incredible. Big thanks for all your help!

These folks really saved my day.

Locked my only car key inside the car. Total panic mode. Found Drive Onside online and gave them a call. A guy showed up in like 45 minutes, maybe less. He worked some magic and boom, car unlocked. Was so relieved. These folks really saved my day.

So there I was, stuck

So there I was, stuck on the side of the road, feeling a bit lost. The dispatcher picked up real quick and I had my ticket sorted in no time, which was a relief. But then they hit me with one of those marketing questions - asking if I’m a member when I’m gonna pay anyway? Didn’t quite get that. Anyway, they got my problem sorted out in about an hour, which was impressive given my location. The tow truck driver showed up and was super reassuring, you know? Just having a friendly face and a bit of conversation when you're stranded really makes a difference. It’s those little things that count when you’re in a jam.

Called for help and was

Called for help and was told it’d be 45 minutes. Nearly two hours later, I checked in and learned there was a delay. They reset the timer for another 30 minutes. After 45 minutes passed, the company texted asking if they’d arrived. When I said no, they apologized and reset the timer for 20 more minutes. Finally, about 30 minutes later, Cam showed up. He was super nice and got my door open in just 3 minutes, so I could head to work. Would have loved more updates on the delay, but Cam was great. If communication was better, this would’ve been a perfect experience. Thanks, Cam!

I was having a terrible

I was having a terrible day when AAA couldn't help because they didn't have enough providers available. I called you guys, and while it took longer than expected, you managed to come through for me. The GPS messed up big time, sending the driver to the wrong side of the highway even though I kept telling the dispatcher we were eastbound. The driver had to go an extra 20 miles just to turn around. Despite all that, the driver was amazing and really saved the day. You guys need to fix your computer system, but I'm still grateful for the help.

I found myself stuck

At 73, a flat tire can be quite the scare, especially at 6 in the morning. I found myself stuck, just waiting in my car for what felt like forever, almost two hours. When the driver finally arrived, it was such a relief. He was quick on his feet, and his friendly demeanor really put me at ease. It’s funny how a stranger's kindness can make such a difference in a stressful moment. I was really thankful for his help. It turned a frustrating morning into a reminder that there’s still good people willing to lend a hand when you need it most.

Honestly, what a rollercoaster. First,

Honestly, what a rollercoaster. First, I waited over an hour for someone to show up and they never did. Super frustrating, but then the second guy who came was a lifesaver. He totally turned things around. My car battery was just replaced a week ago, and I was dreading the idea of cashing in the warranty already. Turns out, the issue was just loose battery terminals. Once he fixed them, my car started up without needing a jump. Such a relief! The second agent really knew his stuff and saved me a lot of hassle.

Had to wait two hours

Had to wait two hours for the tow truck, which was frustrating, but once Sean arrived, things turned around. This guy was awesome, super friendly and really knew his stuff. Made the rest of the experience way better. If it wasn't for the wait, I'd be giving a full five stars, no doubt. Despite the delay, I'd still use their service again. Sean really made a difference and showed that good customer service can turn a situation around.

I was stuck on the

I was stuck on the side of a bustling highway for what felt like forever, waiting for diesel fuel. It was a long 3 and a half hours, and I started to lose hope seeing cars whiz by. I understand that turnpike stops can be far apart, but the wait was just too much. When the technician finally arrived, it was like a knight in shining armor moment. He was efficient, friendly, and really knew his stuff, definitely top-notch service. But honestly, the wait was so exhausting, it overshadowed the great help I got in the end. If only the response time matched the service quality, it'd be perfect.

I had quite the day

I had quite the day with a flat tire, let me tell ya. It took forever for help to arrive—felt like I was waiting a whole hour just twiddling my thumbs. And when the guy finally showed up, I was a bit grumbly about how pricey it was. But hey, once he got there, he worked fast and swapped out that tire in no time, which I appreciated. I guess what really matters is that nobody got hurt and we both left the scene safe and sound. In the end, despite the long wait and the cost, it was a relief to have the situation sorted.

I reached out to this

I reached out to this company when my car battery died unexpectedly, hoping for a quick fix. They don't actually handle battery replacements, so they had a third party come out. I wasn't informed about this beforehand, but the repair itself went smoothly. Afterward, they billed me $300, which I paid. The surprise came when they charged me an extra $199, despite not doing any work themselves. I called and was told to submit a refund request, which was denied. I've been trying to get in touch with them for weeks for an explanation or appeal, but no luck. In the end, I shelled out over $500 for a simple battery swap. Ridiculous, especially with how tight money is these days. Just frustrating.

I ran out of gas

I ran out of gas on 4/12 and ordered a service that was supposed to cost $199, which would be adjusted after the service. They said it would take 2 hours, but my parents could get to me faster, so I cancelled. The next day, they hit me with a $49 cancellation fee. Fine, I thought, but the $199 hold is still sitting there, processing since 4/12. Called multiple times but all I got was some third-party answering service who can't help. Emailed twice—no response. My bank says they can't do anything while it's processing. It's now 4/16 and I've got bills piling up because $250 is just stuck in limbo for a service I never even got. Avoid this company like the plague!

I had quite an experience

I had quite an experience with a local towing company recently. Everything started out great; they arrived promptly and got my car to where it needed to be without any hassle. However, things took a turn when I tried to get reimbursed through my insurance. The receipt from driveroadside.com lacked some crucial details. I reached out to the towing company for a more detailed receipt, but they flat-out refused to help. I'm now nearly $300 out of pocket, all because of their lackluster customer service. It's frustrating, to say the least, when a simple request turns into such a headache. I expected a bit more cooperation and understanding from them.