DiscountFilters Reviews - 8

Fast and simple delivery.

Fast and simple delivery. I ordered 6 UV lights and each one came in a sturdy cardboard tube within the box. I liked that they took the time to make sure the product was safe during shipping. The website was easy to use. I will definitely buy again from Discount Filters.

This is our third time

This is our third time orderin' from this site. It's super easy to find the right one 'cause of the simple instructions. It can be kinda hard to pick the right filter 'cause there's so many. But the pictures of the different refrigerators are really good!

I've been getting filters from

I've been getting filters from this company for ages. Their stuff is always good, and their customer service is even better. Whenever I've had questions, they get back to me quickly, always pro, always doing extra. This is really a great company.

The staff understood my needs perfectly

The staff understood my needs perfectly. The delivery was prompt, and the job was executed excellently. I had a great experience overall. Thank you for your service.

Filters came quicker than I thought.

Filters came quicker than I thought. Customer service was great, received a coupon after my order, 1 phone call and coupon was used and refund was in my account.

Works fine. However, installers put

Works fine. However, installers put UV light too near, which made filter wear out early. Turned off UV to check outcome.

My experience with this company was a mixed bag

My experience with this company was a mixed bag. While I appreciated the initial assurances from their customer service team regarding warranty coverage for their products, I was disappointed to discover a discrepancy upon receiving my order. The Lennox UV light and ballast I purchased worked as expected, and the price was fair. However, the warranty conditions were not clearly communicated during my initial call. The requirement for a certified HVAC technician to install the product in order to qualify for warranty coverage came as a surprise. As a skilled electronics individual capable of handling the installation myself, I found this condition unnecessary and inconvenient. Moving forward, I'll be more cautious and review warranty terms thoroughly before making any future purchases. Despite this hiccup, the product itself is functioning well, and I appreciate the affordability. Improved transparency regarding warranty conditions would enhance the overall customer experience.

I purchased 24 air filters for my A/C.

I purchased 24 air filters for my A/C. Unfortunately, they are 3/16 too big. The size I had ordered before worked perfectly fine. Now, I'm left wondering what to do next.