CrackerBarrel.com Reviews - 8

The meal was decent, but the green beans were a letdown.

The meal was decent, but the green beans were a letdown. I had asked for pinto beans, not green ones. My daughter mentioned the green beans tasted like cigarette smoke and were uneatable. If the dining area is smoke free, shouldn't the kitchen be too?

I've been a fan of Cracker Barrel for over 40 years

I've been a fan of Cracker Barrel for over 40 years. I used to rely on their consistent quality, but lately, the food just isn't the same. The cornbread and pinto beans used to be amazing, but now they're disappointing. The food quality has really gone downhill compared to how it used to be. I used to frequent store #2 when it first opened, but it's nothing like it used to be.

It is easy to understand what happened

It is easy to understand what happened to this once proud company...they're unreliable...support like talking to a wall...website buggy and outdated...management neglect from blind eyes to issues and custoner needs...

The food was decent.

The food was decent. More staff needed. Paying was messy. Waited long, couldn't find waitress, others took the table. Waitress missed tip.

Sharing a recent experience

Dear Foodies Friends! 🍽️** Sharing a recent experience at Cracker Barrel, unfortunately, it was disappointing. On February 22nd, during breakfast, we faced a prolonged wait without receiving our food. Despite reassurances from the manager, Beatrice, about a five-minute wait, we were left waiting for 45 minutes. Even after an hour and fifteen minutes, there was no resolution when we decided to leave. Timely service is crucial, especially for a fasting diabetic. The lack of empathy from both the waitress and manager was surprising. Constructive feedback is essential, and I hope Cracker Barrel addresses these service issues promptly for better dining experiences! 🌟

My late visit to the restaurant left me dissatisfied with the service and management

My late visit to the restaurant left me dissatisfied with the service and management. I ordered chicken and dumplings with two sides, and when I requested a side salad, the waitress agreed without mentioning an additional charge. However, upon receiving the check, I discovered a $2.49 charge for the salad, and I only received one side. The manager's response was less than pleasant, leaving me unhappy with the overall experience. The lack of transparency and unhelpful management has discouraged any plans of returning, and I hope the extra $2.49 was worth the loss of a customer.

My wife applied for a job at Cracker

My wife applied for a job at Cracker Barrel in Dublin, Georgia, and was scheduled for an interview with the manager. However, upon arriving, she had to drive over 30 miles only to be asked about the position she applied for. The manager, without prior notice, informed her that the last server position had been filled the day before. It's disappointing and unprofessional that the manager didn't communicate this in advance, leading to wasted time and gas money. The lack of consideration and apology for the inconvenience reflects poor managerial communication skills.

The dining experience was disappointing.

The dining experience was disappointing. The food fell short of expectations, with barely warm dishes and a lackluster turkey special. The salad was wilted, prompting my wife to skip it entirely. Service was also subpar, as the waitress failed to address our concerns, and we observed another customer expressing dissatisfaction with her meal. This visit marked our inaugural and final time at this restaurant.