Bongsnpipes.com.au Reviews - 41

After waiting three months, my bong

After waiting three months, my bong arrived broken, and the replacement offered had a larger mouthpiece than I preferred. It's frustrating that they took my money for an item that was out of stock. Despite promises on their site to resolve issues, they ignored my messages. Dissatisfied, I sought a refund from my bank. Finally, after contacting the owner, I requested either a better pipe or a refund. Although they promise to address complaints within two days, it took three months. Despite a refund, I'm not satisfied with their service or how they handled everything. If you're looking for better service, try OzBongs in Coffs Harbour.

Attempting to reach this company has been

Attempting to reach this company has been an absolute nightmare. The non-functional phone number and seven unanswered emails in just five days reflect a complete lack of customer service. My hard-earned money seems to have vanished into thin air without any corresponding service or even basic communication. The additional $16 paid for tracking details turned out to be a futile expense. Regrettably, my inaugural experience with this company has left me questioning my decision, considering more reliable alternatives like OGS at Ozbongs. Truly disheartening.

It's been quite a journey with this

It's been quite a journey with this company. Despite opting for express shipping, my order took over a month to arrive. The delay was attributed to the absence of the manager, and unfortunately, the staff did nothing to address the issue until the manager returned. Despite reaching out through messages and emails, my attempts went unanswered, mirroring the experiences shared by numerous other customers in similar reviews.

Go elsewhere!

Similar to the reviews below first order was fantastic no issues at all but second order both sweet puffs where extremely poorly made and one of which even had a hole in the bulb part (making it useless) so as per there policy I contacted them within an hour and sent photos of the pipe. To which I received a reply saying “pls” and no reply since asking what they meant or the next stage to obtain a refund or exchange! Will post this review on any review site that has them listed.

I purchased a $115 item but received

I purchased a $115 item but received a cheaper version due to stock issues. Despite a promised $50 refund, contacting them has been a challenge. Their AI directed me to a different shop, CheapSmoke. Uncertain if they're affiliated or not. Disappointing service and lack of communication have left me frustrated.

Great assistance and quick delivery of my purchase.

Great assistance and quick delivery of my purchase. Good prices on a large selection of bongs. Not sure about the bad reviews others wrote, maybe they had some bad luck with their orders, or it could be made-up feedback from competing shops. The market is tough, lots of sellers dealing in this kind of stuff, but not as many buyers out there. Just saying, my shopping went easy and simple, and I’ll get more smoking gear here when needed.

The site is simple to use, ships all over Australia

The site is simple to use, ships all over Australia, lots of payment options offered, huge variety of products, if there's a problem with anything they fix it quickly and easy. They are nice, fast, they keep in touch, good prices, quick delivery and A1 packing of items.

Thx you guys for the pypes they

Thx you guys for the pypes they got here nearly on time, they are excellent qualitie and exacery what I ordered..very happy with the website and the delivery process and also 100% happy with the product, thank you bongsnpipes.com.au Good Job!

Thanks for the pipes, they arrived

Thanks for the pipes, they arrived almost on time, they are great quality and exactly what I ordered. I'm pleased with the website and delivery, and very satisfied with the product. Thanks, bongsnpipes.com.au, good work!

The last order arrived in about a week

The last order arrived in about a week, and all the items I requested were included. The packaging was nice, and everything looked good. I appreciate the quick turnaround and I'm happy with how it all turned out.

Nice items, fair price and fast shipping time

Nice items, fair price and fast shipping time, just keep in mind if you buy during holidays it might take a bit longer but still comes real fast, thanks alot to all for the good service!!!

My second order came just as quickly

My second order came just as quickly as the first. There was a problem with one of the items, but the seller fixed it right away. I couldn't be more happy with the service.

Express shipped my order and I received it the very next day!

Express shipped my order and I received it the very next day! Nothing was damaged, everything arrived in great shape and good quality! I highly recomend this company!

Seeing all these reviews made me nervous

Seeing all these reviews made me nervous, just placed an order today. Got a tracking number now, a few hours after I paid. It’s on its way to the post office.

Quick shipping, simple website, smooth checkout with

Quick shipping, simple website, smooth checkout with Afterpay, and good product quality. It would be nice if they offered nicotine e-liquid too.

Good company, low prices, very simple

Good company, low prices, very simple and small payments. I use their service a lot and never faced any issues. ⭐️⭐️⭐️⭐️⭐️

Great service, good communication and quick delivery…

Great service, good communication and quick delivery….Really worth it and will use them again for sure….Thanks

Excellent service, good communication and quick delivery

Excellent service, good communication and quick delivery… Surely worth it and surely using them again… Thanks

Great service, good communication

Great service, good communication, and quick delivery... Definitely worth it and I will use them again. Thanx

Great service, nice comunication and quick delivery

Great service, nice comunication and quick delivery....Really worth it and will be using them again....Thanks

The delivery was quick, and the bong is good.

The delivery was quick, and the bong is good. I've bought it a few times before. The issue is the cone piece; the hole at the bottom is too small to use. I got an extra one hoping it would be different, but it's the same tiny hole. If you have a cone piece with a bigger hole, please send me a link, and I'll buy it.

Products are exactly as described.

Products are exactly as described. They have good quality products. Shipping was quick. customer service is professional and Informative. I’m really happy with this pharmacy and I suggest it.

Everything was fine

Everything was fine but I paid for express and it took a week to arrive from only 240kms away. I expected it on Tuesday, not Friday. Not great but I just wanted my package.

all fine except I paid for express

all fine except I paid for express it took a week in only 240kms from you I was hoping Tuesday instead Friday not bad I just wanted my delivery

A bit slow to confirm

A bit slow to confirm, but I could always reach them directly, and they always replied to any question I had about my order.

Grate fast service, product range

Grate fast service, product range was huge and easy and clear to see making the purchase simple and awesome experience.

I jus placed an order 'bout two

I jus placed an order 'bout two hours ago... site setup felt good didn't feel need to check how good they are spent money I didn't really have but it was a treat due to little win of $80 on lotto... then I spend just ova $50 and kinda shocked at postal charge of $16 but ok faster the better it gets here now I went to Facebook saw reviews there now this Im shattered hoping that they do the right thing and it's all been an attack on the for no reason. Time will tell next day or so. Then I'll be up here writing or singing praises or heading south to do a personal meet and greet...

Ordering was simple, the prices were good

Ordering was simple, the prices were good, and delivery came fast. But my order was wrong, so I reached out using the chat on their site, which goes to Facebook messenger. It's been 6 days, and no one has replied. I messaged again and got an instant reply that said: "Thanks for your message, we're not available right now." Now I'm not sure if they will ever respond? It's especially irritating since I paid an extra $16 for express shipping.

first couple of purchases were great

first couple of purchases were great then I receive these out of shape sweet puff pipes which are not anywhere near the same quality as the first two orders not happy ahh blody shame thought we had our selves a good quality reliable supplier

WRONG ITEM ADVERTISED

I purchased the "Roddi Bent Tornado 2.0 Glass Bong – 30cm" the specifications of this product are so far from correct it's ridiculous! This is NOT a tornado bong. The perculator that is in the bong is a HONEYCOMB. It doesn't produce "Tornado Helix" what so ever. The website states that they have Expert Customer service yet there is no way that you will EVER get to speak to someone regarding an issue. Very disappointed!!!