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Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Barbour.com is 233 out of 331 best companies in Clothing on RealReviews.io

Customer reviews

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Summary

Barbour.com has a 3.7 - star rating from 6 reviews, indicating a low level of customer satisfaction!

  • 5 stars

    51%

    3 reviews

    3 reviews

  • 4 stars

    0%

    no reviews

    no reviews

  • 3 stars

    16%

    1 reviews

    1 reviews

  • 2 stars

    33%

    2 reviews

    2 reviews

  • 1 stars

    0%

    no reviews

    no reviews

  • B

    Babu Parma

    1 reviews

    United Kingdom

    I recently interacted with the Customer Service team

    I recently interacted with the Customer Service team, and India was the first to assist with my request. She was very friendly and courteous. After following India’s suggestion, I reached out to Katy, who helped me with my issue. Katy was polite, professional, and very helpful. She understood my needs clearly and resolved them to my full satisfaction. Good job, Katy & India. Thank you

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  • A

    Adrian

    1 reviews

    United Kingdom

    Great customer service from Joe at Barbour.

    Great customer service from Joe at Barbour. Had a problem with an old jacket that was fixed wrong, and they quickly replaced it with a new one along with an apology.

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  • A

    Anonymous

    1 reviews

    Lynn from the customer service

    Lynn from the customer service team was really helpful. Responded quickly and fixed my issue with no problem. Sets a good example for all customer service teams.

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  • A

    Anonymous

    1 reviews

    The wellies in green looked smart

    The wellies in green looked smart, but after 2-3 uses, the Barbour logo peeled off. The bottom wore down fast, and the metal buckle rusted quickly. They caused bad blisters where they rubbed my heel. Overall, they look smart and are nice boots.

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  • L

    Logan

    1 reviews

    Good quality, great service, BUT!!

    Good quality, great service, BUT!! sizin is way off, I'm 44inch chest ordered XL jaket, it came on time, couldn't zip up, too tight, sent back, got XXL, good service, still too tight, asked for refund, took 2 weeks for returns and replacements, turns out I need XXXL, not that big, shame, like Barbour, but, gonna pick diffrent brand, Barbour sizing off, such shame.

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  • K

    Kennedy

    1 reviews

    Ordered a Defence waxed jacket.

    Ordered a Defence waxed jacket. It came with a missing button and seemed worn out. Returned it and complained. They offered 10% off a full price item, but the Defence jacket was on sale. So, the discount is pointless. Not happy and very dissapointed with the 'quality'. Expected much better for the cost.

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Rating on other websites

  • Trustpilot

    2.7

  • Yelp

    3.6

  • Glassdoor

    3.6

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Clothing

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Barbour.com is 233 out of 331 best companies in Clothing on RealReviews.io

About Barbour.com

Barbour, a British heritage brand, stands as a testament to timeless style and practicality. Founded in the North East of England, it has garnered renown for its outerwear, clothing, accessories, and footwear. Evoking images of the British countryside, Barbour's offerings range from functional country attire to fashion-forward lifestyle collections. Rooted in tradition, the brand draws inspiration from its extensive archives dating back to 1910, infusing classic designs with contemporary flair each season. With a commitment to quality and heritage, Barbour continues to be a trusted choice for those seeking enduring style and functionality.

Key Details:

  • Location: The company is headquartered in South Shields, United Kingdom.
  • Founders: Barbour.com was founded by John Barbour.
  • Foundation Date: The company was established in the year 1894.

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