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Travel Agency

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@hotel is 118 out of 198 best companies in Travel Agency on RealReviews.io

Customer reviews

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Summary

@hotel has a 4.5 - star rating from 52 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    82%

    41 reviews

    41 reviews

  • 4 stars

    7%

    4 reviews

    4 reviews

  • 3 stars

    5%

    3 reviews

    3 reviews

  • 2 stars

    1%

    1 reviews

    1 reviews

  • 1 stars

    5%

    3 reviews

    3 reviews

  • T

    Tushar

    1 reviews

    So, I'm just scrolling through Instagram,

    So, I'm just scrolling through Instagram, right? And bam, @hotel pops up, promising unreal prices for my Egypt trip. Skeptical but intrigued, I dive in and hit a snag while booking online. Cue Sahy – this dude's a rockstar! Patient, listens like a champ, and basically the poster child for top-notch customer service. Oh, did I mention he threw in some cool Egypt travel tips too? The guy's Egyptian, after all. Total pro, friendly vibes, and seriously skilled. Big shoutout to the company for those extended working hours – a lifesaver for us busy folks. Sahy's service was so on point that I didn't stop at Egypt – booked my London trip with him too. If you're into seamless service and a travel buddy who knows his stuff, this company's got the Sahy magic. Big thanks, Sahy, for making it all happen!

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  • E

    ELEO

    1 reviews

    @hotel made it easy for me to find a great

    @hotel made it easy for me to find a great hotel at an affordable price for my short trip to Venice. The team was supportive and when I had trouble accessing the offers, they were patient and kept helping me until I got the best deal. I also needed transportation from the airport to the hotel since I was arriving after the shuttle service had stopped. They were very helpful in arranging a transport service for me and even followed up to ensure I had everything I needed. I would definitely use their service again and recommend them to others.

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  • J

    Jawaad Ashraf

    1 reviews

    Man, I gotta admit, I had my doubt

    Man, I gotta admit, I had my doubts about this company, but holy moly, am I glad I took the plunge. Scored a hotel deal that saved me a ton of cash, and when I actually got there, everything clicked into place like clockwork. Customer service? Top-notch. They stuck with me like glue, answering my every question on WhatsApp. Oh, and get this – I got hit with some extra hotel fees, shot @hotel a quick message, and bam, they refunded the whole shebang without a second thought. Talk about customer service gold!

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  • Y

    Yousef

    1 reviews

    United States

    Ich habe von Athotel durch einen Post auf Instagram

    Ich habe von Athotel durch einen Post auf Instagram erfahren und dachte mir, ich versuch es mal. Die Preise haben mich wirklich überrascht, sie waren viel günstiger als auf den bekannten Webseiten, mindestens 300 $ bei den Hotels, nach denen ich gesucht habe. Der Kundenservice ist super, Hala hat meine E-Mail in wenigen Minuten beantwortet. Ich freue mich, Athotel gefunden zu haben und werde es in Zukunft immer nutzen, um meine Hotels zu buchen.

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  • T

    Taylor

    1 reviews

    United States

    I enjoy the experience with Hotel.

    I enjoy the experience with Hotel. It has a unique, almost hidden feel that makes it really enjoyable to be a part of! The places they list are mostly very pretty and look good. The hotel I booked recently wasn’t in great condition – maybe they were working on some renovations. I do wonder if hotels sometimes place you in not-so-great rooms or spots if you don’t book directly through them. But I’ll certainly continue using Hotel in the future!

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  • M

    Maria P.

    1 reviews

    United States

    Booking the hotels was easy and check-in went

    Booking the hotels was easy and check-in went without any issues! We also got great prices. Just out of curiosity, I compared the cost of one hotel if booked somewhere else, and it was nearly $300 more per night! The hotels we stayed in were nice and clean, definitely not the low-end ones you'd expect for the price we paid. I would recommend using Tripscout for your next hotel booking!

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  • E

    Evey

    1 reviews

    United States

    I was a bit unsure about this company at first

    I was a bit unsure about this company at first, but I’m happy I gave it a chance. I reserved a hotel and saved a good amount of money. When I arrived, everything went as planned. The customer service was great; they were always there for me via WhatsApp. I got charged extra hotel fees and quickly reached out to @hotel. They refunded me right away without any hassle.

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  • Y

    Yuliya

    1 reviews

    The company's support service

    The company's support service is fantastic. It's simple to get in touch, and the staff are really helpful and know their stuff. Brian was particularly great, he really listened to what we needed and took action to assist us without us having to ask. Big thanks to the team, they did an awesome job and provided excellent service.

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  • M

    Michiel Ros

    1 reviews

    Netherlands

    A few weeks after I made the non-refundable

    A few weeks after I made the non-refundable reservation on Athotel, I realised I got the check-out day wrong. Athotel contacted the hotel for me and gave them diffrent reasons to help my case. In the end, the hotel agreed to shorten the stay by 1 night like I asked. Athotel was helpful and kept me updated clearly on WhatsApp.

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  • F

    Fraz

    1 reviews

    I booked a hotel in Capri through tripscout

    I booked a hotel in Capri through tripscout and it was a good experience. We stayed at a lovely place that would normally cost £1000 per night, but we got it for only £300 per night, which is a steal. The hotel was very nice and they gave us a free upgrade too. This site has some really good deals - a true find!

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  • R

    RubyN.

    1 reviews

    Italy

    I got a nice discount on my booking

    I got a nice discount on my booking. Then had to change it to just one night because of some plan changes, and it was really simple. Mirna was really helpful and quickly started a refund and changed the dates. Everything was done in less than 10 minutes through the chat service.

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  • J

    Juanita S

    1 reviews

    Me and my husband had a great time

    Me and my husband had a great time at the Ibis hotel in Bournemouth. The front desk staff were nice and friendly. The rooms were big and tidy. The bed was super comfy, we slept really well. It's near the beach and lots of restaurants in Boscombe. We'll come back soon for sure.

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  • Y

    Yousef

    1 reviews

    I heard about Athotel from

    I heard about Athotel from an Instagram post. I thought, why not try it? The prices surprised me, way cheaper than other sites, saving at least $300. Customer service is top-notch, Hala replied to my email quickly. Happy to find Athotel, my go-to site for booking hotels now.

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  • D

    Djstaffy

    1 reviews

    I visited Bodrum for dental treatment.

    I visited Bodrum for dental treatment. First solo trip, so nervous. From start @THEPROFRSSORSHOTEL made me welcome. Basic but nice hotel, private, quiet. 1 min walk to strip/beach. Staff nice, owner Saadet helpful. If I return to Bodrum, I'll stay here. Thanks for your help.

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  • T

    Tural

    1 reviews

    Had a killer experience with these

    Had a killer experience with these guys! Sahy, the agent, did some superhero moves on my behalf, scoring me a full refund within the 1/2 refund period. And let's talk pricing – it's like they're giving stuff away for free. Seriously, top-notch service with a cherry on top!

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  • L

    Laura

    1 reviews

    We reserved 3 rooms for our trip to London.

    We reserved 3 rooms for our trip to London. The confirmation we got showed a different price than what the site showed, so we reached out to support through messenger. Abdo was really kind and helped us right away. We are quite pleased with our booking exprience.

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  • J

    Jainil Desai

    1 reviews

    Abdo and Omar from the Athotel support

    Abdo and Omar from the Athotel support team were very supportive in fixing the problem with the resort fee that was charged as an unlisted fee. Athotel follows their promise of refunding any hidden costs that were not made clear before booking.

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  • M

    Maranda

    1 reviews

    United States

    The prices were clearly explained to us before we went on our trip

    The prices were clearly explained to us before we went on our trip, so there were no hidden fees. Everything was transparent, and we didn’t have to worry about any extra charges. Overall, we had a great time and enjoyed the experience.

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  • A

    Anonymous

    1 reviews

    United States

    We stayed for 3 nights in Tallinn by booking

    We stayed for 3 nights in Tallinn by booking our hotel through @hotel. It was a really nice time and the service was relly good. They gave useful help during the trip. I would like to book more places later using this.

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  • A

    Anil Dhakal

    1 reviews

    Finland

    We spent 3 nights in Tallinn, booking our stay through @hotel.

    We spent 3 nights in Tallinn, booking our stay through @hotel. The experience was really good, and the service was great. They gave us helpful tips along the way. I would definitely use this for future hotel bookings.

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  • S

    Sydney

    1 reviews

    Canada

    A simple reservetion process that helped us

    A simple reservetion process that helped us save more than $1000 compared to booking straight with our hotel. When I asked about the area we were visiting, the @hotel group replied fast with some suggestions for us.

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  • H

    Hanna

    1 reviews

    The hotel I booked got cancled so

    The hotel I booked got cancled so I had to call @Hotel. They were really helpful and fixed my problem fast. I'm so happy with their service, I'll use @Hotel again. Big thanks to Sahy and Qetoo for helping me out!!

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  • G

    Giovanni

    1 reviews

    I had a great time at the hotel.

    I had a great time at the hotel. Each staff member I encountered, from the valet during check-in to the cleaning crew, was friendly and ready to assist! Thank you! I will suggest it to my coworkers.

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  • T

    Tyler VO

    1 reviews

    Excellent service!

    Excellent service! I was unsure at first, but chose @hotel and encountered no problems! Provided us with the best price and will use them for ALL reservations in the future. Thanks for the help!

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  • A

    Angela Chisman

    1 reviews

    United Kingdom

    Everything about the hotel was great.

    Everything about the hotel was great. My room was tidy with a cozy bed. Staff were kind and helpful, and the food tasted really good. I would surely recomend this hotel to anyone and everyone.

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  • J

    Joe

    1 reviews

    Happy I discovered you on IG

    Happy I discovered you on IG. Finding and booking our hotel was smooth. Appreciate the great service and attention from your team. I recommend @hotel for your next trip! I surely will!!!!

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  • F

    FB

    1 reviews

    Had to cancel a hotel bookin (shame

    Had to cancel a hotel bookin (shame because I was looking forward to it and it was a great price)due to changing plans and got very fast resolution and refund, good job Hala.

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  • A

    Anonymous

    1 reviews

    United States

    Really had to praise the staff service!!

    Really had to praise the staff service!! The rooms were clean and well kept!! Everyone was friendly and ready to help. The place felt welcoming and very comfortable.

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  • A

    Anonymous

    1 reviews

    Japan

    Booking was simple

    Booking was simple, checking in went smooth, and since our room wasn’t ready when we got there, the hotel gave us a free upgrade!

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  • S

    Stephanie

    1 reviews

    United States

    Booking was quick and easy, check-in was smooth

    Booking was quick and easy, check-in was smooth, though our room wasn’t ready when we arrived, but they gave us a free upgrade!

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Rating on other websites

  • Trustpilot

    4.3

  • Glassdoor

    4.7

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Travel Agency

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

@hotel is 118 out of 198 best companies in Travel Agency on RealReviews.io

About @hotel

@hotel prioritizes travelers with unmatched value, competitive prices, and curated insights. Their dedicated team is reshaping travel, ensuring unforgettable and seamless trips. With 100+ social media accounts covering major destinations, they showcase trending travel experiences. Exceptional customer support guarantees an experience that surpasses expectations. Committed to making travel better, @hotel is the go-to platform for those seeking a hassle-free and delightful journey.

Key Details:

  • Location: The company is headquartered in Washington DC, United States.
  • Founders: @hotel was founded by Konrad Waliszewski and Andy Acs.
  • Foundation Date: The company was established in the year 2015.
  • Translation language
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