AllConnect.com Reviews - 75

I had the pleasure of interacting with one of your Customer Care Associates

I had the pleasure of interacting with one of your Customer Care Associates, and I must say, the experience was exceptional. When I visited the official website of the internet provider I was interested in, their base price was listed at sixty-five dollars. However, your associate not only started the price at forty-nine dollars and ninety-nine cents but also managed to secure an additional ten-dollar discount from the total. The associate was not only informative but also incredibly patient throughout the process. Although I regret not knowing his name, I can provide my order number, 27679937, which might help identify him. I usually don't respond to review requests, but in this instance, I am more than happy to leave a glowing review. The outstanding service I received deserves to be acknowledged. Thank you.

The person I spoke to on

The person I spoke to on the phone was really nice and answered my questions honestly. They also made sure they were saying my name correctly, which doesn't always happen with other companies. They called me back quickly and sorted everything out within a few hours, even though they said it might take up to 24 hours. It was good to have the same person call me back and they remembered things I had said before. They're a great representative for your company, and I'm glad my first interaction was with them. It makes me confident that I made the right choice going with you.

We contacted Appliance Connection randomly

We contacted Appliance Connection randomly after doing an internet search. We worked with representative Danielle Coleman who made the process seemless, easy and super efficient in meeting our needs. We had ordered our dream stove in a quick manor after she had carefully answered all our questions and walked us though each step. Amazing customer service. We will be returning to Appliances Connection for all our appliance needs in the future.

Marco was very professional.

Marco was very professional. But Centry Link's advertising is misleading. When you change your address on mymove.com, it says Centry Link has a special offer: Free tech installation worth $129 and $55 monthly. Marco said it expired. I think it should be honored because that's how I was referred. Waiting a month for installation is not good. Why does it take a month?

I had to call twice, which was a bit annoying.

I had to call twice, which was a bit annoying. The first time, I got things ready for AT&T internet, but they said I had to pay a deposit. When I called back the next day to pay, they told me the service wasn’t even available in my area. At least the people on the phone were helpful both times. No issues with the way they talked to me.

Agent was nice and friendly.

Agent was nice and friendly. However, got wrong info about AT&T Fiber from the website. Can't change activation date by myself online. Need to contact call center, and that takes time. Also, this needs to hapen every month since I asked for activation in May 2026. I’ll deal with it.

I called to get service and it was as smooth

I called to get service and it was as smooth as can be, a rare find these days. Shawn assisted us and we’re scheduled for Saturday. We’re very grateful, so big thanks to Shawn for the help today, you’re a real lifesaver. You don’t know how much this means.

Summer from Columbia, South Carolina

Summer from Columbia, South Carolina was very helpful! She answered all my questions and made sure I had the information I needed. I think if more of your reps were like her, it would really help your business grow. Keep up the good work!

Your representative was outstanding and provided a fantastic experience

Your representative was outstanding and provided a fantastic experience. They were speedy, efficient, and incredibly friendly. If your product lives up to the standard of service they offer, you can count on me as a long-term customer.

Both representitives were kind and helpful

Both representitives were kind and helpful, professional too. They assisted me the way I wish reps everywhere would do. During the slump after moving, Michael even made me laugh. I feel blessed to have such quality service. Thank you!!

Company's service is amazing

Company's service is amazing, they're really friendly and helpful. They go above and beyond to assist you in buying a home, even willing to be your friend during the process. Their personal touch is appreciated.

Jazz was fantastic - she grasped

Jazz was fantastic - she grasped what I needed and suggested a deal that was just right for me that I wouldn't have discovered on my own that helped me save cash. Very proffessional and customer focused. Thanks!

I had issues getting internet after moving to a new house.

I had issues getting internet after moving to a new house. A single call to AllConnect and they set me up with everything I needed. I should've called them sooner; it would have saved me time and hassle.

Kelly and Elizabeth were very nice

Kelly and Elizabeth were very nice, friendly, and quick while assisting me with Spectrum's Service. I'm excited to start my new Service on August 1st, which is just a 2-day wait and is quite impressive.

I feel happy with the help I got from the one who picked

I feel happy with the help I got from the one who picked up my call and the sales person who told me clearly about the service I wanted. He was polite, smart and acted in a proffesional way.

The company is really good at explaining things

The company is really good at explaining things, especially when it comes to comparing different services like Fiber vs conventional. They're professional and know their stuff.

Very informative and pleasant

Very informative and pleasant. Explained the process of my order on what to expect. Made sure I had a follow-up number if I had any further questions.

! Super patient and helpful !

Super patient and helpful, went the extra mile to get my service sorted. Couldn't have asked for a better experience. Big thumbs up to them!

Whoever setup my account was so frendly!

Whoever setup my account was so frendly! He made the process so quick and easy. He was very frendly and answered all of my questions!

Good service.

The agent was polite, though I was angry due to feeling like everything's been nothing but highway robbery. Inflation's a real bight.

The customer service was really good.

The customer service was really good. I got a much clearer understanding of the promotion. I would surely suggest it to others.

Fantastic representative, very supportive

Fantastic representative, very supportive, friendly, understanding, and knowledgeable. Excited to work with Specturm.

They assisted me in setting up a new

They assisted me in setting up a new account quickly, and I had my services installed and ready within a week!

The girl who assisted me was really

The girl who assisted me was really professional and helpful and clarified everything so I could understand

All went as planned, but we had one issue with the setup.

All went as planned, but we had one issue with the setup. After they connected the wifi fibers, the technicians didn't return to check if it was working properly. They also spent the whole day running the fiber and finding the connection; it took much longer than "up to four hours." The tech arrived at 8:15am and finished at 3:30pm.

I accidently called but the guy

I accidently called but the guy caught my interest. I said I pay too much for Spectrum net and he talked about fiber net. Prices were wow! He knew a lot and answered my questions patently.

The representative knew a lot

The representative knew a lot about EarthLink Internet, which was good. She helped me pick the right plan. Thank you.

I'm perplexed about the purpose

I'm perplexed about the purpose of this company. While they completed their job, I'm encountering issues initiating my service with Frontier. My confidence in the necessity of this company has diminished, especially considering my current situation. Unsubscribing from their frequent self-promotional links has proven impossible. I'd be willing to reconsider my feedback if I can locate the unsubscribe link, which seems mysteriously absent from all promotional pages. What could be the reason? As an update, I've received courteous notes from the company and have been directed to an unsubscribe link that I hadn't noticed before. I appreciate their efforts and willingness to guide me to the unsubscribe option. I retract my initial complaint and am pleased that those who prefer not to receive postings from Allconnect can indeed opt out.

I frustrated with the service provider

I was initially told that my Internet service would be activated on Monday, the 23rd, which I had prepared for by obtaining the required equipment. However, I received a text notification stating that the activation would be delayed until November 22. This abrupt change in the activation date, especially after having the necessary equipment, is both puzzling and inconvenient, leaving me frustrated with the service provider.

I called for a quote, and during the call, the spokesperson mentioned that an email with quote numbers had been sent

I called for a quote, and during the call, the spokesperson mentioned that an email with quote numbers had been sent. However, I never received any such email, except for the order confirmation. No files were attached to it. This experience left me quite dissatisfied.