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Pet Services

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Wuffes is 19 out of 33 best companies in Pet Services on RealReviews.io

Customer reviews

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Summary

Wuffes has a 4.6 - star rating from 41 reviews, indicating a high level of customer satisfaction!

  • 5 stars

    82%

    33 reviews

    33 reviews

  • 4 stars

    12%

    5 reviews

    5 reviews

  • 3 stars

    2%

    1 reviews

    1 reviews

  • 2 stars

    0%

    no reviews

    no reviews

  • 1 stars

    4%

    2 reviews

    2 reviews

  • M

    Marcie Maughan

    1 reviews

    I recently switched to Wuffes for

    I recently switched to Wuffes for my aging cat, having used other prominent brands for years without much success. My cat, who once tackled 6+ miles of mountain trails effortlessly, started facing mobility issues, struggling even to hop on the couch. Enter Wuffes – a game-changer! Witnessing the positive impact on my senior dog, I was eager to explore if these supplements were suitable for my senior cat. I reached out to Aldahir, and to my delight, he confirmed that Wuffes is indeed safe for cats. He went above and beyond, assisting me with the right dosage based on the supplements I already had, especially considering the loss of my dog earlier this year. While my experience has been overwhelmingly positive, I have a minor suggestion. It would be great to have information about cat usage more prominently displayed on the product pages – I struggled to find it initially. Additionally, some clear feeding guidelines for cats would be beneficial. I almost didn't inquire since I couldn't locate this information on the website. Cats deserve top-notch joint supplements too, and I hope more cat owners discover the benefits of Wuffes.

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  • L

    Leslie Chronister

    1 reviews

    Oh wow, it's absolutely amazing! I've got

    Oh wow, it's absolutely amazing! I've got a pack of 16 rescue dogs, and half of them are dealing with serious geriatric issues. I decided to give Wuffes a shot, and I can't believe the difference it's made! Despite trying various medications like Golden Paste, Gabapentin, Carprofen, Movoflex, and prednisone, one of my dogs could barely walk. Now, thanks to Wuffes, she's so much better and can navigate steps without crumbling. Another dog was lame for months after tripping in a hole, and even Movoflex didn't help. But with Wuffes, she's back to running and playing at 100%. It might be a coincidence, but I highly doubt it. My old girl's improvement is proof enough for me to stick with Wuffes forever! And mind you, these are big dogs!

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  • C

    Cathy

    1 reviews

    Been hooking up my senior

    Been hooking up my senior dog with Wuffes for a good while, and it's been doing the trick. Suddenly, I get this $200+ bill for a subscription of vitamin supplements X6 every 3 months – total surprise! To add to the weirdness, the whole thing went down at 2 am. 🤔 Quick chat with customer service, and Aldahir swoops in, cancels the transaction, and tosses a refund my way. Crisis averted, but that late-night charge?

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  • K

    Katherine T

    1 reviews

    I rescued my dog, Sadie

    I rescued my dog, Sadie, as a puppy. She had been abused and I promised her that no one would hurt her again. She is now 13 years old and weighs about 80 pounds. She gets regular vet visits and is up to date on all vaccinations. She recently started falling on our steps and eventually was unable to climb stairs. We saw an offer from Wuffes to get a free sample. Within 2 weeks we saw great improvement and she was able to climb stairs again. She Climbs them slowly but we are so thankful for Wuffes. I may have rescued her but she has rescued me. She truly is my best friend. Thank you Wuffes for improving her quality of life. We recommend Wuffes to any dog owner.

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  • N

    Nancy T

    1 reviews

    Quick shipping, and I love how

    Quick shipping, and I love how these chews are portioned by weight for our fur babies. Finn was struggling with his hips, and surgery seemed like the only option. But then we found Wuffes, and within just a week and a half, we saw a remarkable improvement. He's been on the joint chews for 6 months now, and he's doing fantastic! We recently started him on the probiotic chews, but it would be even better if they came in different "weight" sizes too. Finn is currently taking 2 probiotic chews a day. Thanks to Wuffes, our 102lb Lab is back to hiking and living his best life as a feisty 2-year-old!

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  • C

    Carina de Lemos

    1 reviews

    I required assistance from customer

    I required assistance from customer service to help me navigate pausing a shipment, and I must say they were prompt and friendly in their assistance. My dog absolutely loves the joint support treats, but we had an excess, so I appreciate having the option to pause shipments. These treats have noticeably improved his movement and playfulness, and I'm pleased with the product and the customer service provided.

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  • J

    James Vanderploeg

    1 reviews

    United States

    I wanted to share my experience as a satisfied customer.

    I wanted to share my experience as a satisfied customer. My 12-year-old rotty had difficulty moving, especially when getting up or lying down. Now, he's able to jump and walk much easier. He seems to have gained a bit of energy back, like he's a few years younger. Josecarlos, who helped me with the purchase, was friendly and made everything clear. Thank you, Wuffes!

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  • C

    Candi P

    1 reviews

    Man, I totally goofed up my order

    Man, I totally goofed up my order, tried to play with the dates, and bam – ended up with a whole mess of multiple orders and subscriptions. But you know what? Wuffes customer service came in clutch! They were super patient and lightning-fast in fixing my chaotic situation. Major props for that speedy and helpful response!

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  • L

    Laura F

    1 reviews

    Absolutely fantastic

    Absolutely fantastic customer service! I had an issue with an order and reached out to Wuffes via email. In just 30 minutes, they responded and resolved the matter on the spot. Our dog has been thriving on the Wuffes Hip & Joint Supplement for a couple of months, and we're definitely sticking with this product!

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  • C

    Christie Sistad

    1 reviews

    I encountered issues with a subscription

    I encountered issues with a subscription and reached out to Wuffes customer service. Aldahir promptly responded with the necessary information, swiftly resolving my problem. Kudos for the outstanding assistance! The products are excellent too. Your dedication to customer satisfaction is commendable. Great job!

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  • R

    Regina

    1 reviews

    Wuffes came recommended by my sister

    Wuffes came recommended by my sister for our Beagle, Rowdy. We bought joint chews, salmon oil, and multivitamins online. The shipping was fast. With the supplements and better diet, Rowdy is much healthier. He's playful and enjoys his chews.

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  • C

    Cheryl E

    1 reviews

    Wow! Company's customer service is great!

    Wow! Company's customer service is great! My picky German Shepherd Zena 🐾🐾 likes the supplement! I give it to her after breakfast. Not sure about results yet, will update in 60 days! Ingredients are excellent! Order now!

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  • F

    Frances

    1 reviews

    I ain't usually buyin' into the big talk

    I ain't usually buyin' into the big talk from companies promisin' amazin' stuff. I got this hip and joint support for my old doggo, and she stopped limpin' in just a few days. It's just like they said it'd be.

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  • A

    Anonymous

    1 reviews

    I am so pleased with all the

    I am so pleased with all the help I have received from the company's customer service. I thought it was going to be impossible to get my order fixed but just a couple emails and everything was fixed.

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  • C

    Cheryn Bass

    1 reviews

    United States

    I had a conversation with Manny, and he was really

    I had a conversation with Manny, and he was really helpful in answering my questions. He gave me some good advice to sort out my problem.

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  • M

    Mariel Rutland

    1 reviews

    United States

    This item didnt help my old dog

    This item didnt help my old dog, so I sent a message about the 90-day money back offer and got a fast reply. They stoped my subscription and gave me back all the money I paid. Great customer support! My dog liked the chews and ate them easily (hes very old lol). Not every supplement fits every pet, this one just wasn’t for us, but they keep their promise, so I will suggest them.

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  • A

    Anonymous

    1 reviews

    I started our Great Pyrenees puppy

    I started our Great Pyrenees puppy on the joint supplement when we got him. I know he would need it being a giant breed dog. He has been doing well on it and when he has had issues with injuries has recovered quickly. I believe it's because he is already taking this supplement.

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  • N

    Nicole

    1 reviews

    Aldahir was real helpful.

    Aldahir was real helpful. I've liked the Wuffies hip and joint supplement for my German Shepherd. He's now near the end of his life and I needed to cancel a big order and it was done quick.

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  • E

    Ellen Woodhull

    1 reviews

    My canine companion enjoys the flavor

    My canine companion enjoys the flavor of this product. After nearly completing a 30-day supply, there's been no noticeable improvement in my 14.5-year-old basset hound's hip stiffness. The website mentions potential results after 6 weeks, so I'm optimistic that continued use during the second 30-day period might bring about positive changes.

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  • Reviews from other countries:

  • M

    Mike Shay

    1 reviews

    Wuffes charged me over $300

    Wuffes charged me over $300 for stuff I didn't order or get. I was pretty upset and called them right away. Jose Carlos answered and handled everything super fast. He was so nice and got me my refund without any hassle. He really listened and didn’t argue or make me jump through hoops. Honestly, dealing with him turned a bad situation into a good one. More companies need customer service reps like Jose. If I could, I'd give him 10 stars!

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  • C

    Cindy Finch

    1 reviews

    Compassionate Service in Tough Times

    When my beloved dog passed away, I didn't know what to do with the ongoing dog food subscription. I reached out to customer service and got connected with Juan. He was so kind and understanding about my situation. He immediately refunded my last order and took care of canceling my subscription since I don't have any other dogs. I really appreciated how compassionate he was during such a tough time.

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  • M

    Marcie Wilkins

    1 reviews

    I gotta say, these supplements

    I gotta say, these supplements are a game-changer! My 9-year-old golden retriever was lagging behind his younger siblings, barely able to keep up. After just a few days of giving him these, I saw a huge difference. Suddenly, he's out in the yard running around with the others like he's a puppy again. It's incredible to see him so lively and energetic. Totally worth it!

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  • J

    Jessica MacKenzie

    1 reviews

    Perfect Gift, Amazing Service!

    I popped into this little shop looking for a gift, and boy, did they deliver! Not only was the product top-notch, but the staff? Super friendly. Helped me out right away, answered all my questions. Honestly, felt like I was chatting with an old friend. Everything just fell into place perfectly, left me super happy with my purchase.

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  • D

    Diandra

    1 reviews

    Border Collie Revived with These Chews!

    My 11-year-old border collie has been loving these chews! I noticed a big boost in her energy just after a few weeks. She's been running around like a pup again. Thought I'd try adding the salmon oil to her routine to see if there's even more improvement. The product is really clean too. Totally recommend giving it a shot!

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  • E

    Elizabeth E

    1 reviews

    Terrible Service and Long Shipping Times

    I had the worst experience with their customer service. They say there’s a 90-day money-back guarantee, but that’s a joke. Tried to get a refund, and they were no help at all. Plus, the shipping took forever. What a waste of time!

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  • A

    Ashley

    1 reviews

    My old pup, Buddy, was

    My old pup, Buddy, was struggling after injuring his leg last year. Surgery just wasn’t an option for us – too risky and super costly. We gave Wuffe's a shot, and it's like he’s a new dog! Buddy's back to his playful self, running around the yard like nothing ever happened. All we did was follow the directions on the pack, and the results are amazing. He's been on these supplements for months now, and the change is night and day. Seeing him happy and active again is priceless. If you’ve got an older dog with mobility issues, this stuff is totally worth trying.

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  • B

    Bob Erwin

    1 reviews

    Weekend Hero Saul Saves the Day

    I've been a fan of Wuffles for a while now, always happy with the products. But recently, I had to sort out some banking stuff and needed to pause my auto-renew. It was over the weekend, so I wasn't sure if anyone would be around to help. But then Saul stepped in. He was super quick to handle everything, even offering me a partial refund on something that was already shipped. I turned it down, though, 'cause I really like the product. I’ll be back as a customer soon for sure, and honestly, Saul deserves a raise for being so awesome!

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  • M

    Michael J.

    1 reviews

    We got a bunch of

    We got a bunch of dogs, from a tiny pup to a giant Irish Wolfhound named Winston. Poor Winston, he's a massive 189 lbs and was having a tough time on our walks at the farm. He'd struggle to get up and just looked so uncomfortable. We tried different supplements but nothing worked. Then, I saw an ad for Wuffes and read some reviews. Decided to give it a shot. Wow, what a difference! Winston's moving around so much better now and can even rest without all that aching. It's like he's got a new lease on life! Super happy we found this.

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  • S

    Stephanie Groseclose

    1 reviews

    Living on the road in

    Living on the road in our RV can be tricky, especially when it comes to getting stuff shipped. Wuffes has been a game-changer for my dog's hips, but their customer service? Unbelievable. I messed up and had a shipment sent to an old address. Thought I was outta luck, but they surprised me. They didn't just say "tough luck." Instead, they updated my address and sent a new order at no extra cost. These guys really care about their customers. My dog's happier and healthier, and I'm totally impressed.

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  • L

    Larry Prine

    1 reviews

    Pups Reborn and Stellar Service!

    I've been using this stuff for over half a year now, and wow, my dogs are like pups again! They're 11 and 10 but running around like they're young. Now, about their customer service—it’s insane how good it is. Had a tiny issue with a delivery, shot them an email, and boom, 15 minutes later they replied, super apologetic and sent out a new one right away. No arguments, no hassle. Just "No problem, it's on its way, here's your new order number." So easy, so good... simply amazing!

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Rating on other websites

  • Trustpilot

    4.7

  • Better Business Bureau

    1.0

Business information

Own this company?

Claim & Respond

Reviews with responses attract 🔥59% more returning customers and 🔥20% more first-time customers

Category:

Pet Services

Each brand on RealReviews.io belongs to a specific category, where it holds a position in the top rankings. The ranking is determined by various factors, such as the overall rating on the site, the number of reviews, the business's activity in managing reviews, engagement with customers, and more.

Wuffes is 19 out of 33 best companies in Pet Services on RealReviews.io

About Wuffes

This team is driven by a deep love for animals, particularly dogs, and their primary mission is to enhance the quality of life for these beloved pets. They are dedicated to researching and developing innovative products designed to improve the overall well-being of dogs. Their commitment to ongoing research and product development highlights their passion for continuously enhancing the lives of dogs. Additionally, they highly value feedback from their customers, as it helps them in their mission to make continual improvements in the products they offer for the benefit of dogs everywhere.

Key Details:

  • Location: The company is headquartered in Denver, United States.
  • Founders: Wuffes.com was founded by Josh Savinson and Sam Vennings.
  • Foundation Date: The company was established in the year 2022.
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