Business information

[email protected]
http://www.ulta.com/
1-866-983-8582
United States 1000 Remington Blvd #120 Chicago 60440

Own this company?

Claim & Respond

Category:

Beauty & Well-being

Ulta.com is 212 out of 217 best companies in Beauty & Well-being on RealReviews.io

Customer reviews

Sort

Sort by:
By relevance
By date
By rating (low to high)
By rating (high to low)

Summary

Ulta.com has a 2 - star rating from 32 reviews, indicating a low level of customer satisfaction!

5 stars

17%

5 reviews

5 reviews
4 stars

6%

2 reviews

2 reviews
3 stars

0%

no reviews

no reviews
2 stars

15%

5 reviews

5 reviews
1 stars

62%

20 reviews

20 reviews

Reviews from other countries:
R

Raven Wilde

1 reviews

United States

July 12, 2025

I decided to try shopping

I decided to try shopping at Ulta through their app, but it was a total mess. The app kept glitching, and although it took my money, I never received an order number. Frustrated, I called customer service, hoping they'd sort it out, but they were no help at all. It felt like they were just wasting my time, keeping me on hold for ages. They told me they’d hold my money for 3-5 days, and if I wanted my products, I’d have to buy them again. What? I already paid once! And don't even get me started on trying to speak to a supervisor—they’re never there, and they never call back. This experience makes me rethink shopping at Ulta.
Translation language
0 comments

Replying to Raven Wilde

The comment must be at least 10 characters.
L

Lina Rojas

1 reviews

United States

July 12, 2025

Lesson learned, I suppose

Years ago, I ran into a hiccup with an online order, and ever since, my online shopping account’s been locked. Figured it was time to sort it out, so I reached out to customer service. Was hoping for a bit of help, maybe an explanation, but they just shot back an email saying the account won’t be unlocked and the case is closed. No apology, no fix, nothing. It's like talking to a brick wall. Pretty disappointed, honestly. I thought they’d at least try to make it right. Guess I'm taking my business elsewhere from now on. Lesson learned, I suppose.
Translation language
0 comments

Replying to Lina Rojas

The comment must be at least 10 characters.

< Back
1
2
Next >

Rating on other websites

Trustpilot

2.0
Sitejabber

2.5
Yelp

2.5

Business information

[email protected]
http://www.ulta.com/
1-866-983-8582
United States 1000 Remington Blvd #120 Chicago 60440

Own this company?

Claim & Respond

Category:

Beauty & Well-being

Ulta.com is 212 out of 217 best companies in Beauty & Well-being on RealReviews.io

About Ulta.com

With a mission to harness the transformative power of beauty, this company places its associates at the forefront. They believe in the boundless potential of their team members, encouraging them to dream big, be their authentic selves, and steer their career paths. The company is committed to nurturing the creativity, impact, and growth of its associates. They are driven by the opportunity to shape the world and redefine beauty and retail through innovative projects and relationships. They seek individuals who share this passion for making a difference and driving positive change.

Key Details: