Towerloan.com Reviews - 9

I had a positive experience with this transaction

I had a positive experience with this transaction, and I appreciated the informative welcome call providing account details. However, I've noticed an issue with previous loans through Tower Loan, specifically the local office in Huntsville, AL, making premature calls related to upcoming payments. As per my understanding, there's a 10-day grace period, which I've never utilized because I always pay before the due date. It's frustrating to receive payment-related calls when there's no delay. I hope this matter can be addressed across all Tower Loan offices to ensure a smoother customer experience.

I appreciate that even

I appreciate that even with my existing loan and regular payments, there are times when I fall short on cash. Periodically, they offer me a little extra cash if needed. They don't turn it into a second loan unless I want it to be, so I can combine it into one payment. The process is quick, and I'm on my way to the bank in no time. The staff is friendly, which adds to the positive experience!

Needing money for a sudden

Needing money for a sudden emergency right after finishing paying off another loan can be embarrassing. But Tower Loan was really good. The whole thing was quick and easy, and the staff were nice and professional. We had an appointment, so we didn't have to wait long or feel judged. Overall, it was a nice experience.

Very simple transactions, really friendly staff, great communication.

Very simple transactions, really friendly staff, great communication. The team is always reaching out to make sure we’re doing okay and if we need anything. Been working with them for a long time and have never had an issue. Highly recommend.

The team was nice and, more importantly

The team was nice and, more importantly, they truly aimed to assist me in securing the best deal possible. They patiently clarified the loan offer I received and ensured that I understood every step before signing. Great experience.

The staff at this Company are very nice, always

The staff at this Company are very nice, always have warm voices and make you feel welcome. They realy take time to learn who you are, which I like alot. It's a good feeling when you go there and they remember you.

The gentleman who assisted

The gentleman who assisted me was friendly and took the time to explain all the available options. This was very helpful, and he also discussed potential options that might become available later in the contract.

Tower Loan in Eufaula, AL got better

Tower Loan in Eufaula, AL got better with new staff. Mr. Merchant, the branch manager, was a real help. Good customer service!

The staff was really nice and welcomed

The staff was really nice and welcomed me right away when I entered. The whole process was easy and fast.