I'm a regular customer and usually
I'm a regular customer and usually pleased with your service. However, I encountered a hiccup this time. After purchasing a ticket, my granddaughter changed her mind. I called to inquire if, since I hadn't received the electronic ticket yet, I could list it for sale on your platform. The first representative said yes. However, the next day, the ticket arrived in my inbox. Upon calling again, a different representative stated I couldn't sell it through your platform and suggested another company. It created some confusion, but eventually, I managed to sell the ticket elsewhere. It would've been helpful to receive consistent information from the start.
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