Thinkific.com Reviews - 11

Thinkific is a great online learning platform

Thinkific is a great online learning platform for both course creators and learners. It's user-friendly and offers lots of customization options. The course creation process is straightforward, with plenty of resources for support. I suggest Thinkific for anyone wanting to create or take an online course. It's dependable, easy to use, and provides many customization and reporting choices that make it a top pick for creators and learners alike.

Thinkific's onboarding was very good!

Thinkific's onboarding was very good! For me, it was so simple. As someone with brain injurys, learning new things can be hard, but Thinkific's process was easy. I made my course and community in one day. I made my headers and thumbnails in Canva. Their setup is amazing!

I've been usin Thinific for a while now,

I've been usin Thinific for a while now, I love how easy to use and organized it is. Whenever I need any assistance the team is always there to support. I would definitely recommend it to others.

Truly amazing in every way.

Truly amazing in every way. It's the easiest to use LMS I’ve come across. After five years of using it, I'm still really happy. The customer support is always honest, quick, and friendly.

We swiched to Thinkifc last summer

We swiched to Thinkifc last summer and the Thinkifc team has been very helpfull with this transition. The platform is easy to use and our students realy seem to like it.

They provide good attention.

They provide good attention. However, changing plans can upset users. For instance, a plan may have fewer admin users later, causing frustration. Such strategies benefit them, not clients. Thank you.

I believe this company has poor communication

I believe this company has poor communication and terrible customer support. Don't expect to get assistance if you run into any issues. I have a course I wanted to give my valuable clients for free. Unfortunately, I had to pay $997.00 myself just so my client could gain access. The coupons were meant to work, but they failed.

After signing up and dedicating a month

After signing up and dedicating a month to shifting our entire member's area to Thinkific, I initially gave it a 1-star review, and we find ourselves in a bit of a bind now. Moving again means sacrificing another month or two of hard work. For those with affiliates, Thinkific might not be the best choice. The system is incredibly inconvenient. Every individual commission requires approval one by one, with no option for bulk approvals. Sorting the list of affiliates by "only those with commissions" isn't even possible. Managing hundreds of affiliates becomes a tedious task. Paying someone involves clicking through numerous pages to locate the affiliates with commissions, then spending time in their profiles hitting approval buttons individually. On other platforms, paying affiliates usually takes 10-15 minutes, a process we've efficiently completed before. However, with Thinkific, it's estimated to consume half a day to a full day of one of my team members every month. To sum it up, choosing to migrate to this platform stands out as the most regrettable decision in my 8 years of business. I strongly advise against making the same mistake.

Experiencing persistent spam from Thinkific users

Experiencing persistent spam from Thinkific users without any means to report or address the issue is frustrating. Thinkific lacks mechanisms to ensure its customers comply with essential regulations like the CAN-SPAM Act, such as including unsubscribe links and physical addresses. The absence of clear information on reporting abuse compounds the problem. Improving these aspects would significantly enhance the user experience and uphold email marketing standards.

Beware of using this service

Beware of using this service—its limitations on custom domain capability pose significant issues. If a problem arises, particularly with custom domains, you risk being locked out of your account. To make matters worse, seeking a refund proved futile, as they declined to return the money. Consider alternatives that offer more flexibility and reliable customer service to avoid the frustrations associated with this platform.

The company seems to be all

The company seems to be all about getting more money from you whenever they can. Even the mid-tier plan lacks basic features that you'd normally expect. They come off as nothing but scammers.